ELEMIS Careers and Employment

What did I know about company? Happy to traffic stop for sales? Why should I get the job?

I had 2 interviews and 1 store approval. I worked in a department store that had an Elemis concession but also did facial treatments. 1st interview was with account manager (general questions) (lasted 30 mins total) - what previous beauty/spa experience do you have? - what hourly wage are you expecting? - what hours/days can you work? Are you flexible to the role? - have you heard of Elemis and do you know much about the products/used them before? This interview mostly focused in the treatment room where you perform a 15 min facial so they can feel your touch 2nd interview was with the regional manager (more intense) (lasted around 60-90 mins) - what do you know about Elemis? - what's your favourite Elemis product and why? (Make sure you look and sound passionate about it) - what relevant experience do you have within beauty/retail? - have you ever had sales targets to achieve? What were they and how did you achieve them? - tell me about a time you had a difficult customer, what did you do? - if the counter is quiet and there's not many customers, what would you do? - tell me about a time you gave excellent customer service - what would you do if a customer had came in with an Elemis product asking for a refund? - what routine would you recommend to me if I came in asking if I had oily acne prone skin but currently do not have a skin care routine? What would you do and say? - what would you do if a customer came up to the counter? How would you interact with them? - how would you promote a facial to a customer that's never had one before? - how would you get customers over to the counter if it was quiet in store? - now I want you to sell me a product (it doesn't have to be Elemis, any product. They just want to see your selling abilities) I'm sure there was more questions but I can't quite remember but she did ask about how I would travel to work and who I live with. Store approval Eating the store manager and just having a short chat with them. The only thing she asked me was if I knew anything about the store I would be working in which had nothing to do with Elemis

Previous experience