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What questions did they ask during your interview at ELEMIS?

6 answers

  • What did I know about company? Happy to traffic stop for sales?
    Why should I get the job?

  • I had 2 interviews and 1 store approval. I worked in a department store that had an Elemis concession but also did facial treatments.
    1st interview was with account manager (general questions) (lasted 30 mins total)

    - what previous beauty/spa experience do you have?

    - what hourly wage are you expecting?

    - what hours/days can you work? Are you flexible to the role?

    - have you heard of Elemis and do you know much about the products/used them before?

    This interview mostly focused in the treatment room where you perform a 15 min facial so they can feel your touch

    2nd interview was with the regional manager (more intense) (lasted around 60-90 mins)

    - what do you know about Elemis?

    - what's your favourite Elemis product and why? (Make sure you look and sound passionate about it)

    - what relevant experience do you have within beauty/retail?

    - have you ever had sales targets to achieve? What were they and how did you achieve them?

    - tell me about a time you had a difficult customer, what did you do?

    - if the counter is quiet and there's not many customers, what would you do?

    - tell me about a time you gave excellent customer service

    - what would you do if a customer had came in with an Elemis product asking for a refund?

    - what routine would you recommend to me if I came in asking if I had oily acne prone skin but currently do not have a skin care routine? What would you do and say?

    - what would you do if a customer came up to the counter? How would you interact with them?

    - how would you promote a facial to a customer that's never had one before?

    - how would you get customers over to the counter if it was quiet in store?

    - now I want you to sell me a product (it doesn't have to be Elemis, any product. They just want to see your selling abilities)

    I'm sure there was more questions but I can't quite remember but she did ask about how I would travel to work and who I live with.

    Store approval

    Eating the store manager and just having a short chat with them. The only thing she asked me was if I knew anything about the store I would be working in which had nothing to do with Elemis

  • Previous experience

  • Experience in retail / sales industry

  • Commitment organised great customer service

  • Related questions (more answers below):

  • What do you know about the brand
    are you a beauty therapist

    how many years experience do you have

    have you worked in retail before

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  1. What questions did they ask during your interview at ELEMIS?