Elior Group
Happiness score is 50 out of 100
3.3 out of 5 stars.
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Elior Group Employee Reviews

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Location
United Kingdom456 reviews

Ratings by category

3.3Work-life balance
3.0Pay & benefits
3.0Job security & advancement
2.9Management
3.0Culture

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Found 456 reviews matching the searchSee all 1,957 reviews

Insights into Elior Group

Based on 69 survey responses
Areas for improvement
  • Support from manager
  • Trust in colleagues
  • Sense of belonging

Good in all areas

Indeed featured review

The most useful review selected by Indeed
I loved working for this company. I only left due to lack of progression , I would have been able to progress if I was willing to relocate though so good if based in bigger cities

Pros

Good support, new projects

Cons

365 day operation so sometimes unsociable hours but depends on job role
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enjoyable helping people

i like to help and get a result. .... i work in a group within, a part assisted care home being able to help, helps me. I help people who are restricted.
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Really fast paced but good hours and pay

For me it was really fast paced. The job is quite simple and you work with different people so get to meet new people every shift. The hours are good and so is the pay

Pros

Free food

Cons

Fast paced
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Progressive and easy money.

I started at 16 with no experience and worked match days and extra shifts. Match days can be 8-9 hours long. They do offsite shifts that can be 10-12 hours long but pay well.
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You are just a number to the company

I enjoyed my job and was close to my manager and supervisor, they were fantastic. But the people higher than that really dont care about you. You're just a number to them and if you have a problem, they dont want to know.
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Worse place to work

I would never work for Eliot again no people skills or management skills treat staff appalling never see your operations manager or any other of top management they take on any chef with or without chef skills they don’t have proper chef skills all is out or packages or jars, never listens or appreciate kitchen assistance
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Poor trained support staff, poor food quality

I can only talk about the unit I work for and my general opinion is that there is lot of pressure on the site manager who is honestly really supporting. People in charge don't realise that you cannot expect miracles when more than half of the staff needs to be properly trained and the quality/choice of the food is a little bit better than a fast food.

Pros

Good hours, nice colleague and supportive on site manager

Cons

Boring, lack of communication, poor quality in general
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Fast paced. Overtime available. Split shifts

Sometimes expected to work double shifts and nights in overtime due to other colleagues absence. Quite poor pay. But on the whole a reasonable company to work for.

Pros

Free lunch.unifirm provided.

Cons

Rubbish hourly rate for position.
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Satisfactory

I felt they should have kept me on instead of TUpe as I still had much to offer. I was the only employee with iso qualifications and thus they required to complete and pass an up coming audit. They didn’t, in my opinion utilise correctly the expertise at their disposal, very disappointing.

Pros

Able to claim lunches

Cons

Long hours
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Not terrible but definitely could be better

I got on with my colleagues and manager and there was plenty of training. The problem was bigger for me, that as a chef there wasn't enough emphasis on making good food and they were constantly making the recipes cheaper and lowering the quality of the produce we were able to buy, and there was a lot of bad management at operations level

Pros

Good colleagues, can be a fun working environment

Cons

Not a foodie company, badly organised at senior management level
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Pretty okay place to work.

Pretty okay place to work, very flexible around uni but you don't have much job security, they will fire you for not being available three games in a row but also cant provide additional work when matchs dry up, which can be one-sided.
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A great place to work and many development opportunities

Great and supportive leadership with work life balance a really important factor to the company. Some great development opportunities if you wish to progress

Pros

Good work life balance

Cons

None
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Great Team Spirit

Great team sprit in Elior everyone pulls together to deliver. No day is ever the same which keeps the job interesting. Hard work is recognised and rewarded.
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Poor senior management.

All company cares about is PROFIT! Shocking blame culture within senior management. A company that I believe deserves to be under investigation in how they operate from the top down

Pros

None

Cons

everything
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Non Stop

Love this job but it's stressful! Not a great work life balance. Regularly work through holidays. It's rewarding though and staff members are great. Management always want more.

Pros

Autonomy

Cons

Work life balance is poor
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Fun work place

I work in a care facility the care staff and the manager is good I don’t have no problem I just get on with my work overall it’s a good place to work my team are good workers

Pros

Free lunch

Cons

Don’t get double pay for Xmas and new year
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Easy job but management was really poor

Loved the job but the management was poor and micromanaged.The culture was. OK but there didn't seem to. Be anyway to advance as most sites were smaller satalites functioning independently
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Completely dysfunctional.

No structure day to day with training somewhat sporadic. Poor leadership and guidance.HR completely dysfunctional - an absolute disgrace. To a point that they cannot even action basic administrative pay queries or offer a courtesy reply/update.

Pros

Nil

Cons

Long hours, Little to no training, No daily rhythm. Poor HR
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Management

Excellent company to work for. Operations management is really helpful and supportive. They always keep in touch. Great training and work balance. Highly recommended.

Pros

Everything

Cons

None
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Good place to work

Good place to work. Good fast paced enviroment with lovely management and an ideal first job for 16 year olds. Good training opportunities. Great placw to learn customer service skills
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No inspiration

Nice job to do. Pleasant customers/ staff to serve, no problems. Lots of day duties, cleaning. Full training, Online training of allergens, H &S and Food safety. Disrespectful attitudes of colleagues, Customers use mobile phone at counter Schedule and holiday issues. Staff to cover is expected. Very Repetative work.

Pros

Finish early.

Cons

Low pay
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Overall rating

Based on 1,957 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.0 out of 5 stars for Culture

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