Elizabeth Arden Employee Reviews

One of the better concession brands to work for. Great perks in terms of the allocation of free products and discounts and the products are really great. They are expensive and you really need to believe in them to be able to sell them. The commision structure can create tension within the team and if targets are not met you will likely be managed. Unlikely to progress to far within the company however you can use the experience to move onto other opportunities within the beauty retail industry.

Pros

Products are amazing, allocation, luxury beaauty can be fun to work in

Cons

Competetive, missing targets can have a huge impact of your commision and pay, sneaky behaviour with falsifying sales within the team causes tension

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A typical day at work

Beauty consultant (Former Employee) - Aberdeen, Aberdeen City - 20 August 2023

Not enjoyable at work, Elizabeth Arden management doesn't care.A slightly above minimum wage. Good skincare products and good thing about you will get

Pros

Discount on products

Cons

Bad management

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productive workplace, great training, amazing staff allowance, great team/family environment

Fragrance Specialist • Sales • Arden Designer Fragrance (Former Employee) - Debenhams Belfast - 11 May 2023

You are treated more like family than a number. Excellent training and career progression, great team environment, excellent staff allowance and the opportunity to create a great returning customer base

Pros

staff allowance

Cons

retail hours

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It was ok

Beauty Consultant (Former Employee) - Bolton - 3 April 2023

I worked in Bolton Debenhams it was a pain when most staff on counters were not in and you had to sell products on other brands and then you could miss out on avctial sales on your area .It was boiling in Debenhams so it was very uncomfortable to work there .The good points was the amazing products and my area manager was lovely too .

Pros

Great products and discount

Cons

Long hours and very quiet days

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Unrealistic Sales Targets - Slow Work Pace

Sales Consultant (Former Employee) - Lincolnshire - 9 March 2023

Working for Elizabeth Arden enabled me to get a lot of customer service experience which has been extremely useful for my current role. I now feel confident in sales and dealing with difficult customers. The pace of this role is very slow, particularly during off-peak retail hours which makes reaching high sales targets extremely difficult which can feel a little demoralising and unproductive.

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Insights into Elizabeth Arden

Based on 10 survey responses

What people like

Fair pay for job
Ability to learn new things
Ability to meet personal goals

A fantastic fun, place to work

Elizabeth Arden Account Manager (Former Employee) - Debenhams Basingstoke - 26 June 2021

loved working for Elizabeth Arden, a very supportive network from area manager to head office and work colleagues, customer, s so loyal, friendly, fun

Pros

Great customers, a lot of support from management

Cons

Lack of stock

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Productive fun work place

Beauty Consultant (Former Employee) - Southend - 16 April 2021

Excellent company. Supportive and professional Training given and training support. Frequently updated and professional. Area manager and training staff available anytime for support and encouragement.

Pros

Staff discount staff allocation

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Past its best, since Revlon took over

Account Manager (Former Employee) - Yorkshire - 11 March 2021

Great skincare, make up lagging far behind competition.Little support from management.Have to really be pro active as customers are few, or want the information and buy online as so much cheaper.Dont answer emails,little support from management.Office mainly Revlon now, dont like it theres the door attitude.

Pros

Free annual skincare/make up allowance. Discount also good

Cons

Standing on feet constantly, few customers. Traffic stopping really only way to get new customers.

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Stressful

Consultant (Former Employee) - Liverpool - 11 March 2021

Make sure you achieve your targets or else,be prepared for a mouth full from the area manager,so stressful, not good for people who suffer from stress

Pros

Discount

Cons

Long hours and low pay

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A welcoming, supportive experience

Account Manager (Former Employee) - Nottingham, Nottinghamshire - 22 October 2020

I loved my time at Elizabeth Arden. As long as you are target and results driven then selling on counter is for you. I was supported with regular training and contact with my area manager. There was always opportunity to drive sales and ideas were supported. The products are beautiful and I wished that the brand was more prominent in the UK with the younger shoppers. I would recommend the company but be aware this is retail so weekend working and long hours at peak times is and should be expected.

Pros

Beautiful products, great training and support

Cons

Weekend working, targeted sales, long hours at christmas

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I LOVED this job

Sales advisor (Former Employee) - Exeter - 7 August 2020

My manager was incredible and caring and really wanted to help me succeed as much as possible. I loved working in the beauty industry. I tell everyone about my experience and how amazing it is. I made friends and had a great work/life balance. The only issue was my managers wanting me to miss college to work which I simply could not do and then of course getting in trouble For not being able to

Pros

Great company to work for. Amazing managers

Cons

Don't apply if you're a student

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Part time consultant

Consultant (Former Employee) - Kent - 31 January 2020

Elizabeth Arden is an iconic company that still keeps the values of the legendary Elizabeth Arden All consultants receive a very high standard of training to ensure a professional standard of service and product knowledge. It is a challenging and competitive career that is target and commission driven. It can be very rewarding if you have the will toto succeed

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Ok

Account Manager (Current Employee) - York - 29 January 2020

There is a lot of paperwork sometimes you have to take it home to get it all finished .lack of communication with area management and head office which gets frustrating

Pros

Good location

Cons

Lack of communication

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Excellent company to work at

Sales Consultant - Boots (Current Employee) - Wales - 29 January 2020

Well organised, provides training in product knowledge, provides staff uniform, All levels of management are very welcoming. I enjoy working with with Elizabeth Arden

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Great company

Counter Manager (Former Employee) - Arden, UK - 25 January 2020

Loved working for Arden, great company good to there employees, with product allocations, good commission only downside I'd say is not alot off contact with area managers ect left to your own devises

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Good experience

Counter Manager (Former Employee) - Arden, UK - 25 December 2019

I loved my experience with Arden. It was a job where you got out of it what you put in. You have to work hard and actively seek new business whilst promoting the brand.

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Since Revlon now owns it things have changed.Little if any support, too litt

Business Account Manager (Current Employee) - South Yorkshire - 21 December 2019

Big changes. Little support...set up to fail. Gone are the glory days. No commission unless target hit...good if you do, but with better offers online from same company, little chance of that. No extra for working public holidays...go elsewhere.

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Good allcation

Account Manager- current date (Current Employee) - Arden, UK - 23 September 2019

Good but old fashioned company. Makes things hard to sell to younger clientele. Need to keep things updated. Has better products than competition. Needs to improve marketing

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It was a joy to be part of the company and they always made you feel part of a team,and nothing was too much,if you ever needed support.

Beauty advisor (Former Employee) - Glasgow, Glasgow - 28 August 2019

From the first interview,and then the training witch was both fun and very thorough,which gave you the confidence to sell the right product to fit the persons needs,a day in work was always different,and you felt confident introducing the products and ensuring the customer’s needs were met.the work place was great as it was always nice to make new friends,and be aware of the latest products,in the department,and know that my company could compete with the other departments,in having the latest products and tools to match any other in store.it was never hard,just took a little longer,to have the customer sit down,and apply the products and allow them,to feel and see the benefits of the products we agreed to use. Most enjoyable,new launches of products,being able to use them myself,introducing them to customers,and the company just a lovely helpful company to work with,who always encourage you to be your best.

Pros

Lovely uniform, staff purchases.

Cons

Sometimes late hours

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Elizabeth Arden

Account Manager (Former Employee) - Perth, Perth and Kinross - 6 August 2019

Great company to work for. Lots of heritage . Arden been around since 1910 and the first company to start selling in department stores. They made make up acceptable for the masses. Head office and Area Managers have your back.A great company ,commission based so the more you sell the more you make.

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very competitive

Account Manager (Current Employee) - Aberdeen - 19 February 2019

Good company to work for, well respected and very much target focus. if you like skin care and you have the passion for it, then its the writ place to work.