Enjoy Technology Careers and Employment

The job started out really good and EH management are brilliant but upper management and the board have no idea what goes on in the field, progression is there for the right people

Expert in Hull, East Riding of Yorkshire

on 25 June 2022

Best job I’ve had

Best job I have had in my life a shame things arnt going well as a business or I would of stayed here for some time. Great people great fun every day

Field Expert in Bristol

on 20 June 2022

Enjoyed the work

It's more a sales role than a customer experience role even tho they don't get that point across in recruiting.If you are in a small team then might be a lot more driving distances than in a bigger team.You are expected to sell 2 or more solutions to customers every day which is harder than it sounds due to some poor leads from BT.

Tech expert in London, Greater London

on 18 May 2022

It's like phones 4 u on wheels with hard selling in people's homes.

You are expected to drive and deliver products on behalf of a partner and give expert tech advice. Once you are through the door, you have to sell to the customer in the home. Customers don't expect it and think you're just a delivery person. When I was first hired, I was advised that there was no selling involved and we will be installing WiFi routers, fault finding and setting up phones. I worked 4 days on and 3 days off doing 40 Hrs/ 10 he shifts per day. Which gets tiring especially being on the road. On day I recorded I drove 400miles. I worked with a team of 26 people and sadly all of them have left bar 2 people. The staff turn over is shocking. People are either being forced out because they're struggling with sales, or the role is too much for some and they just leave. Management can be better, half of them don't know what to do out in the feild. The big issue for me is their company values, If you push back or question a process, you're told that you're not working by the company values. Overall, I'd say that this was the worst company I have ever worked for.

Home Tech Expert in London Stratford

on 13 May 2022

Home Tech Expert

- The best part of the job was my colleagues and the areas visited. Went to some amazing properties.-The company should really distinguish who they are what they do, instead of hiding being their partnership of big corporations. A lot of the time people were expecting a visit from the partner as information about the visit was provided by the partners, just for a representative from another company to turn up. Makes sense right? no!. Most Customers were ok with once this once this was explained but doesn't help the task of supposedly selling to these individuals.- The 4 day work week is honestly a ploy to make the job more attractive. You spend 10 hours a day minimum of the road. I emphasise on minimum as you have to account for the many traffic indicents and inconsiderate management sending you to locations because you are supposedly the nearest in the area to the customer. The job felt I was working a 50+ hour work because of these reason rather a 40 hour work week.-I have never worked in a company, where so many long standing staff and new staff talk about the company leaving every day. This definitely doesn't create an environment of job security. Almost a toxic environment.- On the surface, the management were good people and have their own mangers tasks to adhere to. However, they often come across as inconsiderate and have no context of what the customer actually needs. It's not like working in a tech store or sales office, where a manager can literally intervene a conversation to influence a sell. A lot of times they appear to be multitasking which actually makes them less productive to being an ACTUAL SALES MANAGER- Overall, people were great, that's including the managers. However, managers can be a bit clueless at times. The company doesn't really value their staff as much as they say they do. If you are looking for job security then this isn't for you. If you are looking for a sales job, this also isn't for job, as the job masks over what the job actually entails and the company values.Wouldn't recommend

See all reviews

What would you say about your employer?

Help fellow jobseekers by sharing your unique experience.

Write a review

Questions and answers

People have asked 21 questions about working at Enjoy Technology. See the answers, explore popular topics and discover unique insights from Enjoy Technology employees.