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3.8 out of 5 stars.
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Environment Agency Employee Reviews

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United Kingdom93 reviews

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4.0Work-life balance

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Fun place to work needs abit more attention spent on the place great people to be around it's a close net team with eclient pay capacity shame I'm leaving
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Supportive and trusting atmosphere

Managers are helpful and supportive.Trusted to manage and complete work.Plenty of training opportunities available.Lots of opportunities for progression.
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Insights into Environment Agency

Based on 49 survey responses
What people like
  • Feeling of personal appreciation
  • Inclusive work environment
  • Time and location flexibility
Areas for improvement
  • Fair pay for job

Great place to work

They really do care for your wellbeing at the EA. Customer Contact Centre can be toxic with some of the leadership but most of the team leaders are lovely and will do anything they can to help. Some other customer service advisors are not great and ruin the vibe for everyone, especially when they have an entitled view of the work place, making demands to managers and refusing to do certain work streams will not help you get promoted or seen in a good light.If you do the work and do it well and be nice to colleagues you will be fine and have a nice time here.
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Hit and miss

Depends on the type of manager you have but any form of development or promotion can be almost impossible. Toxic management culture in some departments. Reorganisational changes and change to job descriptions seems common place. Never made to feel valued or appreciated Top workers and talent seem over looked and go unrewarded They talk the talk on safety, well-being etc but in reality they have no care for you as an individual. Just a number.


Flexible working


Toxic environment, bad leadership, no progression, low pay
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It's OK if you like working from home and dealing with idiots

What is the best part of working at the company?If you like working from home then you'll be fine working here What is the most stressful part about working at the company?When idiots get promoted because the managers like them What is the work environment and culture like at the company?It depends if your face fits. What is a typical day like for you at the company?Boring as I didn't like working from home
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Great staff and flexible working

Great staff and flexible working , lots of support and opportunities to develop. Manage my from my experience have been great and shown their support when wanting to develop.
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Great place to work

Most team members are good to work with, work interesting and exciting and relevant to the wider community, pay is not brilliant however it's public sector so what do you expect
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Good place to work, can pick up the job at a good training pace and all staff uve encountered so far even the cheif exec are friendly and approachable.
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ok place to work

very low pay for the skill set required for the job, could walk on to a building site with my tickets and get twice as much as i do now. used to be job for life with people only leaving to retire. not any more.any interesting works get contracted out to outside contractors. 9 day fortnights good, free work clothes and good ppe. some people get van, new starters wont anymore.dosnt matter how experienced you are in your role, if you have been there 30 years or 3 and on the same grade you be on the same pay.
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Bureaucratic but has upsides

This role and organisation can be frustrating due to the nature of working in the civil service. Whilst my team are very supportive and flexible working arrangements are great here you are desk bound despite many coming from field based careers and biodiversity is often considered an after thought in the planning process so making meaningful gains for the environment can be difficult
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Friendly interesting workplace

The staff were welcoming and friendly. They were helpful and approachable and the work was interesting. The office was pleasant and I enjoyed my time there.


Friendly staff, interesting work.
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Stable and secure

Too many pen pushers and back stabbers, though the package is reasonable - pay, terms and conditions and final earnings pension. Be careful of gossip.
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It is a great place to work because you would get to learn alot.

It is a government establishment in the United Kingdom. It has various department. They are anenvironmentally sustainable organisation. The people are helpful. Great team.


You get to learn alot


Low pay
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Outdoor work, chaotic leadership

Like the outdoor work. Sadly the money is very poor compared to the private sector. Team leaders and specialist team members are more interested in working from home rather than doing their job at the bases, which causes a lot of friction with field teams. Disorganised, top heavy office staff in relation to manual workers also creates a lot of bad feelings. It's a real shame because it used to be such a lovely job. You would never have 3 manager's (TL, STM x2) looking after 7 manual workers in the private sector, total waste of tax payer's money. 3 in the office (when they can be bothered to actually go in) and still cannot organise 7 people's work. Needs improvement and quickly!
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The environment agency is a good place to work. Flexi time is a bonus, decent career prgression and plenty of opportunity to gain knowledge and try new things
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Good only in theory

Company culture is friendship based eg flexible work policies designed by the enlightened top can be overruled by lower management- the actual people you work with. This may open up opportunities for discrimination.If you have traditional values, stable financial circumstances and a great support network outside of work, you should be fine.


Culture if you have traditional values


Culture if you don't have traditional values
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Look at other employment options before committing

Used to love the job. Being outdoors, working with a great gang of co-workers and the feeling of doing something positive. But, that sadly soon evaporates. Staff churn is at an all time high, recruitment is virtually zero, nepotism is rife and public money wastage is accepted as the norm.Why on earth join an organisation that requires their operational staff to wade around in sewage contaminated, fast flowing watercourses for £20,056 when you can earn £22k delivering shopping? Of course, lots of skills can be obtained through training courses. But this ever increasing skillset benefits the Agency and are not reflected in salary increases to the operative. In short, obtain lots of work based qualifications but you will still be earning the same as a new starter.A LGPS is the only real benefit but unless you plan a cushy 40 year career at the EA (with the help of your already installed father/uncle/niece/best mate/husband/brother in law/bit on the side etc who happens to be in a senior, influential position who can 'make things happen'), there is little point in wasting your time applying. Harsh but so very true, sadly :(
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There are good parts but there are many, many bad parts of this organisation

Lack of transparency and objectivity throughout all activities. Advancement is a popularity contest.Fetish for management (including at first line level) without any domain competence underpins many of the fundamental and chronic problems. Means there is a gross imbalance in overpaid and underpaid staff against market rates as the grade structure has been rigged by those without domain expertise. Dilution of organisational competence continues apace as that is what the EA can recruit and like promotes like.Vindictive and vicious when constructively criticised and suggestions for improvement are viewed as trouble making and negative.A very unhealthy and often toxic working culture and environment if you are not one of the favourites. A grace and favour based organisation, more like a royal court than a 21st century workplace.
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Flexible Working is a plus

Been working from home since 2020. Appreciate the flexible hours. Work expectations are fair and wages are decent. Dislike working through an agency as little progression on offer.
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Great job poor career

The agency is a nice place to work with some really great people. Over the last 6 years employed there I have seen no real change however, decisions are made by committee and getting things changed for the better is extreamly difficult.Senior management live are disconnected from reality, no focus on business and by virtue customer. Large focus on soft skills and what is seen as the latest fad in government.Salaries were good 6 years ago now my salary is 25% below the industry average however, this is partly made up by the good pension however.Progression is very difficult unless your face fits, I have found it to be the case where friends and people who pander are promoted quickly while others wallow waiting for business focused changed and the opportunity it may bring.It’s easy to hide as the agency has become larger and has many people doing the same tasks, very inefficient. Overall a nice place for a job but if you want a career there are other places out there far better


Flexi working and a great pension


Poor salary, unfair recruitment, focus on ‘soft skills’ rather that business
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Great place to work

Worked at the EA for over ten years. Progression is possible and there are lots of opportunities to work across teams as well as additional training. Culture is fast-paced but supportive.


Progression opportunities


Once higher up there can be a lot of travelling
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Overall rating

Based on 97 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

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