3.7 out of 5 stars.
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Eon Employee Reviews for Customer Service Representative

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Job Title
Customer Service Representative2 reviews
United Kingdom2 reviews

Ratings by category

3.9Work-life balance

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Great company

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The most useful review selected by Indeed
Worked here for 2.5 years and had a great experience. My manager was brilliant and met a bunch of great people. Although fast paced we always had a laugh as a team. Management were Berry approachable and understanding of personal needs


Good pay


Long hours
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Fun place to work, lots of work/bonus related incentives

My main responsibilities were to inform and advise customers about energy efficient measures that can be taken to reduce energy consumption and to help the customer to reduce costs. I learnt a great deal in the way of processes, team work, account management and much more. My co-workers were great people to work with, through this job I have made friends for life. The hardest part of this job was speaking with the elderly who struggled to afford the rising costs of energy. The most enjoyable part of this job was to help the people in need, a real satisfaction came from knowing that I have helped people to save money, what I consider to be the brightest side of this industry!


Good people, Good work package


Instances when you are unable to help the vulnerable
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Insights into Eon

Based on 4 survey responses
What people like
  • Feeling of personal appreciation
  • Sense of belonging
  • Fair pay for job

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Overall rating

Based on 21 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.9 out of 5 stars for Management
3.8 out of 5 stars for Culture

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