Ernest Jones Careers and Employment

the training was very good and was constantly updated the management was professional. customer service at head office did have a habit of asking for our opinion on complaints and then over ruling us leading to a them and us attitude.

Sales Associate in Chester, Cheshire

on 25 October 2020

Lovely place to work, friendly colleagues

Lots of on going training, supportive management and supervisors, chance to gain jewellery related qualifications. Hardest part was learning all about the different types and brands of watches, best part was selling diamonds and special jewellery for customers celebrations like getting engaged, birthdays, anniversaries etc.

Assistant Manager in York

on 13 September 2020

Very stressful

When I first started I loved the job it was 6 years ago and the training was amazing and the friends you make along the way, I loved. There was such an amazing opportunity to progress and the more you put in the more you got out. That has certainly changed now! You are expected to give the job your all and get nothing in return. You aren’t allowed to have a work life balance and your expected to do anything they ask at a drop of a hat. You can be bullied into taking positions you don’t want. They will force you to work than you should without thinking of your health and then make you redundant very quickly and quietly. There is no job security

Sales Advisor in Birmingham, West Midlands

on 17 July 2020

Poor company to work for

Poor management. I was called derogatory names on a daily basis. No training given. Sat for 3 weeks after start date doing ‘online training’ which never came in handy. Staff are rude. Awful experience of being bullied by management aswell. The only bonus is the staff discount of 30% and yearly a one time 40%

Sales associate in Aberdeen

on 8 July 2020

Good company to work for

Very friendly environment and known for having some of the best training in the jewellery industry. Regular competitive challenges to keep you and your teammates focused on closing sales!

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Questions and answers

People have asked 22 questions about working at Ernest Jones. See the answers, explore popular topics and discover unique insights from Ernest Jones employees.

How does someone get hired at Ernest Jones? What are the steps along the way?

Do Ernest Jones have any problem with bright coloured hair. It’s literlaly just the ends.

What is the most stressful part about working at Ernest Jones?

What is the age requirement?

What’s the youngest age you’d take on for this position ? And do I need any experience working with Jewellery

What age do u have to be to work here plz

What is the Ernest Jones employee discount?

What is the paid holiday policy like at Ernest Jones? How many days do you get per year?

What is Ernest Jones sick leave policy? How many sick days do you get per year?

What advice would you give the CEO of Ernest Jones about how to improve it?

If you were in charge, what would you do to make Ernest Jones a better place to work?

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Interview insights

Insights from 55 Indeed users who have interviewed with Ernest Jones within the last 5 years.

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