Essex County Council Employee Reviews

What is the best part of working at the company?Local to where I lived as foster carer What is the most stressful part about working at the company?Support not always great as limited staff What is the work environment and culture like at the company?Tough at times communicating was sometimes slow What is a typical day like for you at the company?Busy always but rewarding being a foster carer

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A productive work place.

Library Assistant (Current Employee) - Essex - 8 October 2023

Working in a smaller library is quite nice as i get to be more involved in the community. I am constantly busy but it is not so bad as the team i am in are great.

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Some great colleagues, but management do not support you

Customer Advisor (Former Employee) - Chelmsford, Essex - 13 September 2023

ECC has some great staff but some managers are not supportive at all. Work can feel muddled at time due to poor technology and a reluctant management to embrace change

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Can be fun place to work

Customer Service Advisor (Former Employee) - Colchester, Essex - 26 August 2023

Typical day would start at 8.30 - 16.30. Answering calls on various subjects. No 2 days the same. Management very supportive, a good atmosphere to work in

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Friendly teams, but stressful work

Social Worker (Current Employee) - Essex - 25 August 2023

Being a social worker at Essex Council is mostly like being a social worker anywhere else- stressful and tiring. But the council itself are great employers, and the teams within adult social care are friendly and helpful. You also get a few employee discounts, like 10% off your gym membership at Riverside. My experience with Essex Council has mostly been positive, but I can't say that the job itself has differed greatly from my other positions with other local authorities.

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Insights into Essex County Council

Based on 57 survey responses

What people like

Clear sense of purpose
Ability to learn new things
Time and location flexibility

Areas for improvement

Sense of belonging
Energising work tasks
Support from manager

Rewarding job

LSA (Current Employee) - Colchester, Essex - 15 August 2023

A good secure job. Great local government pension. Good long paid holidays and work conditions very good. Great community feel and plenty of chances to enjoy quality time with colleagues

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Supportive colleagues, poor management

Enquiry Officer (Former Employee) - Brentwood, Essex - 15 May 2023

I very much enjoyed working with my colleagues but found management here at best incompetent and at worst micromanaging bullies. No real support for people with mental health issues beyond rote replies.

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Decent salary and holiday allowance

Analyst (Current Employee) - Essex - 7 May 2023

Able to work fully remote and people are friendly but there is no real room for development and tends to be a very bureaucratic environment with resistance to change

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Zero Career Progression and Culture of Bullying

Caseworker (Former Employee) - Chelmsford - 3 May 2023

I worked in the legal department. Work life balance is nice in the sense that you can work from home, however teams are so understaffed that you’ll be doing the work of two people and so you’ll work late. Zero chances of career progression or salary increase. Therefore there is no motivation to go above and beyond. Just do your job and go home. If management decides that they don’t like you, your career is over. It is the most toxic environment I have ever worked in. Zero collective responsibility, everyone wants to blame someone else for things that have gone wrong. Wasting public money left right and centre. The managers have zero management training and are full on bullies. I have never worked anywhere so toxic. All of the managers are complete robots who don’t care about anyone but themselves. Don’t bother.

Pros

Working from home

Cons

Everything else

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Bsa

Business Support Assistant (Current Employee) - Hybrid - 27 April 2023

It is a very welcoming company, there is a lot of support & I have learnt a lot whilst working here. I do highly recommend ECC. You are very independent in your role, as in you are given your work and it is your job to time manage & that works great. You can also start at either 8.30 or 9am and they work very flexibly around my hospital appointments. Diversity is very clearly important to ECC which is great! They care for my disabilities & have aided me in anyway possible

Pros

Flexible hours, hybrid working, pay, benefits, not on your case 24/7

Cons

Starting on a fixed term contract & don’t often offer those

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No job prospects

Young carers keyworker (Former Employee) - Essex - 20 April 2023

There was hardly any progression available and pay was incredibly low compared to similar roles in other company’s. Management didn’t take any complaints seriously and were hard to approach. Good pension though

Pros

Pension

Cons

Managers, staff retention, pay

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Relaxed

Support Worker (Current Employee) - Essex - 14 April 2023

The staff are supportive , kind of left to get on with it and a bit slow with new starters.Pay could be better. Free parking is good Some aspects of told not as advertised

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Non Loyal Workplace

Finance Systems Admin Support Officer (Current Employee) - Chelmsford, Essex - 5 April 2023

Doesn’t care about the progression of their employees. Base interviews solely on points taking out any humanity aspect. No culture, and low team morale

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Challenging, varied work within a well run HR team.

Recruitment Consultant (Current Employee) - Chelmsford, Essex - 8 March 2023

Challenging, varied work within a well run HR function.Opinions are valued and you are able to work on your own accord without being micromanaged. Management are very supportive with plenty of opportunity to progress.

Pros

Good benefits, Local Government Pension Scheme, Generous holiday with opportunity to purchase more

Cons

Dated offices

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Productive

Senior Support Worker (Current Employee) - Hailsham, East Sussex - 12 November 2022

Great environment, wonderful place to work. Further development available for staff, Great team to work with. Management very supportive. Would recommend

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Poor management

Cycling Instructor (Former Employee) - Chelmsford - 28 September 2022

Weak uninterested Management are more concerned about there job. Same issues occour year on year. Very high turnround of staff no job security whatsoever

Pros

Great job

Cons

weak managers Pupils Parents

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Flexible yet secure role

Music Tutor (Current Employee) - Peripatetic - 19 September 2022

As a music tutor you are able to control your hours and at which schools across the county, with an excellent hourly rate.Despite the excellent hourly rate, hours are limited to 30 weeks per year monday to friday so there is a limit on the salary you can accumulate.Contracts however are permanent, with sick pay and pension being very reasonable.I highly recommend working for Essex Music Service.

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Supportive team

Adult safeguarding (Current Employee) - Remote - 11 July 2022

Working for Essex County Council is awesome because of the supportive management as well as a team that is always willing to help whenever there is problems.

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Wide range of cultures depending where you work in ECC

Personal Assistant (Former Employee) - Chelmsford, Essex - 7 July 2022

Hybrid working available where role permits. Could be more joined up across functions. Lots of hubs to work from. Lots of contractor opportunities. ..

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Tutor at ACL- Confusing administration tasks, poor IT

Tutor (Current Employee) - Various - 9 June 2022

Enjoyable work is marred by confusing admin. Print availability is poor, wifi poor in classrooms. Too much is remote. Have only met my manager twice in 10 months.

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Stressful work enviroment with limited support

Social Worker (Former Employee) - Essex - 19 April 2022

I would not reccomend working for ECC unless you like tick box exercises with no positive outcome.Senior management could benefit by involving employees in decesion making.

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