esure Services Limited Careers and Employment
- Company size1,001 to 5,000
IT Support Analyst in Reigate, Surrey
on 27 April 2020
very serious working environmentVery serious working environment. No direction from management, low team moral. .Blame culture in my own experience. No flexibility for work/home life. ie requests for time off for appointments etc are regularly declined for no valid reason./
Customer Service Advisor in Glasgow
on 11 June 2021
Overworked and underpaidYou will never get a minute between calls, endless call queues. They wont even take you off calls to learn about process changes. They will tell you that your not a salesperson then only focus on your sales performance when it comes to feedback. No consideration for people on the phone and managers discuss confidential engagement surveys with others, disclose peoples answers in team meetings to try and sway your responses. All around bad place to work, if you have any other offers go elsewhere.
IT Support Analyst in Glasgow
on 3 March 2020
Good company to work forLots of changes since being bought over by a PE firm so projects in planning were not completed and lots of changes were brought in impacting staff. Good friendly staff environment though
Specialist in Glasgow, Glasgow
on 20 February 2020
Brilliant place to workEsure is an excellent place to work, it is fast paced, and like many call centres go through many times of change but they really do look after their staff. It is a target driven environment but i feel most KPIS are very achievable. If you have the right attitude and desire there is many career opportunities outwith the call centre. I have worked in many call centres and i have stayed at esure over 5 years for becaue3 it really is a fantastic business to work for
Customer Service Specialist in Manchester City Centre, Greater Manchester
on 14 February 2020
Productive and fun placeWorking for Esure was a valuable opportunity which enabled me to gain a number of skills that I was able to transfer into future job positions effectively.
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