esure Services Limited
2.7 out of 5 stars.
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esure Services Limited Claims Processor yearly salaries in the United Kingdom

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Location
22% Below national average
Salary estimated from 1 employee, user, and past and present job advertisement on Indeed in the past 36 months.Last updated: 20 July 2021
Reviews for Claims Processor at esure Services Limited
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The pay is good however not worth the stress. In the claims department you are set unachievable targets and are questioned in your monthly review why you haven't hit said targets. That's if they can find time to have your monthly review as they don't like staff being off the phones for any amount of time. Including what is called 'processing' in the claims department. Processing is meant to be an allocated time off the phones to customers to check with garages for updates on repairs for you to email/SMS update a customer on this to, allegedly, reduce incoming calls. Processing was cut almost every day and you were expected to do this while on the phone to another customer who is reporting a new claim. You're also expected to sit there and listen to the abuse off customers (to a certain extent) and sit there repeating yourself when you give the customer the correct answer instead of the answer they want to hear. And then you get told off for your call times being too high. Overall, would not recommend working here. Expectations are far too high for staff and the job is not worth the stress it causes.
Pros
Good pay
Cons
Too many to list
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How much does a Claims Processor make at esure Services Limited in the United Kingdom?

Average esure Services Limited Claims Processor yearly pay in the United Kingdom is approximately £16,500, which is 22% below the national average.
Salary information comes from 1 data point collected directly from employees, users, and past and present job advertisements on Indeed in the past 24 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalised comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.