esure Services Limited
2.7 out of 5 stars.
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Customer Specialist yearly salaries in the United Kingdom at esure Services Limited

Job Title
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29% Below national average
Salary estimated from 1 employee, user, and past and present job advertisement on Indeed in the past 36 months.Last updated: 20 July 2021
Reviews for Customer Specialist at esure Services Limited
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Not a nice place to work
I work there for multiple years and I would never recommend a friend to work there as your friend would hate you after a matter of a few days. Stay clear.
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Job work-life balance
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Management
Job culture
Not quite what I applied for
Busy office, always something going on, and almost always calls coming in to the switchboard. Responsibilites include taking incoming calls from customers to change or cancel policies and potential customers to set up a quote for insurance. You are provided with computer at your desk and a headset, full and fun training is provided but it does get hard once the training stops and you have to be on the phones - some of the calls are a little destressing, for example people have to call insurance companies when a policy holders die, and sometimes the customer just won't accept what you're saying and argue the premium that the computer generated premium is wrong. However, the good calls give you the rewarding feeling like you have genuinely helped someone and they are happier because of the help you have given.
Pros
Bargain cafe in the canteen, free coffee machine seconds from the desk, comfy break rooms, regular breaks.
Cons
When I applied it was advertised as a 9-5 job, but it was 9-5 in training and then sporadic shifts, anywhere from 8-8 monday through sunday, busy office.
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How much does a Customer Specialist make at esure Services Limited in the United Kingdom?

Average esure Services Limited Customer Specialist yearly pay in the United Kingdom is approximately £15,500, which is 29% below the national average.
Salary information comes from 1 data point collected directly from employees, users, and past and present job advertisements on Indeed in the past 24 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalised comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.