Everwarm (Part of the Sureserve Group) Employee Reviews

Everwarm is a great Company to work for. Everyone is very friendly, and the culture is collaborative. Personally, I have certainly gained the exposure and experience promised, to my line of work.

Pros

Hybrid working, Friendly teams, Senior Management's open door policy, Christmas closure!, Engagement events throughout the year

Cons

Personally, Office location. But hybrid working accommodates for the travel

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Awful to work for

Administration Assistant (Former Employee) - Bathgate - 23 November 2023

Company just wants bums on seats and is completely disinterested in offering any support The company does so many jobs to a shockingly shoddy standard and site managers just shrug and move on, directors are only interested in money not customers and rectifying mistakes so leads to the cowboy builder reputation they have been known for for such a long time now

Cons

upper management

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Jobs at Everwarm (Part of the Sureserve Group)

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Cavity Wall Insulator

Shocking

Buyer - Inventory (Former Employee) - Bathgate - 31 August 2023

What is the best part of working at the company?Terrible people management especially from senior management What is the most stressful part about working at the company?Lack of support from management What is the work environment and culture like at the company?Fellow staff are fantastic but the overall culture is shocking

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Seriously mis-managed

Insulation Installer (Current Employee) - Bathgate, West Lothian - 29 May 2023

Turn up to jobs and customers have no idea they were booked, verbally promised pricework almost never payed in full, when too much work is signed up the buck stops with the operatives and the pressure is applies, new supervisor been here for over a year, has no clue about the job and will not react well to problems, potential is there but right now is a $### show.

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Terrible company

Maintenance Engineer (Former Employee) - Glasgow - 26 April 2023

Terrible company do not deal with customer correctly They don’t pay the work force what they deserve Site management..most of them have no tradeNo pride in the work But I have met some nice people

Pros

None

Cons

Plenty

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Insights into Everwarm (Part of the Sureserve Group)

Based on 20 survey responses

What people like

Ability to meet personal goals

Areas for improvement

Support from manager
Energising work tasks
Inclusive work environment

Great place to work, great leadership and support provided, interesting and varied work. Loved it.

Bid Writer (Former Employee) - Bathgate, West Lothian - 26 January 2023

My time with Everwarm was short on account of my accepting another role. However, I can only describe working at Everwarm as an absolute pleasure. Management show leadership, teams collaborate and the job gets done. I enjoyed every day and would consider returning to Everwarm should the need arise in the future. 10/10

Pros

Supportive managerial teams

Cons

Commute

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All talk no action

Have no idea (Former Employee) - Bathgate - 24 November 2022

Potential to make good money on price work but yet to see it!Guys who have been there for 10 plus years but decided to hire a supervisor that has never done the job, hands on!Constantly have to chase money you are owed every week!No incentive to do the job. You have a fall back rate of £80 a day.Do a job that is 50m2 and get paid £80Or don't have a job and still get paid £80 From top to bottom not a single person has a clue what is going on.AVOID

Pros

None

Cons

Where to start

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Great company and fantastic people!

Performance Coordinator (Former Employee) - Bathgate, West Lothian - 26 May 2022

One thing I immediately noticed on my Day 1 is... amazing people. Everyone so nice, inclusive, friendly and willing to help. In my employment history of over 20 years I have never had a privilege of working with such a great group of people. Will miss them for sure. The management is great as well... they all have an open door policy and you are more then welcome to come and chat with them about anything. Moreover, they treat you with respect which was something refreshing for me after 15 years in banking. Free parking, fully fitted kitchen etc. just add to the nice pay and great buzz. The only negative I can think of is you need to be a self starter really - everyone is so busy, I had to learn the systems by being a pest and asking questions and working things out myself. It took someone 2 weeks to find time and sit with me for half an hour and show me the report I was to take over. It's a very fast pace environment and with that, plus all those amazing people - time just flies! I can promise you won't be bored at work.

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Staff I worked with were good but management were useless and arrogant

Labourer (Former Employee) - Turriff, Aberdeenshire - 17 May 2022

Wages are low no pay rise for 2 years I was there and alot of other guys I worked with were there for 4 to 5 years with no pay rises. Management are clueless and don't know how to do their jobs and don't want to deal with the tenants always left staff to deal with the lies that management told them and bad workmanship left by sub contractors.

Pros

Van

Cons

Low wages and incompetent management

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Impossible expectations every day

Heating and Plumbing Engineer (Former Employee) - Central Belt - 27 March 2022

Worst organised company I have ever worked for and paperwork is a joke along with the provided equipment to do your job 🙈 big company still operating with a small company mentality 🤣

Pros

None

Cons

Never home and expected to do whatever is required to get the job done

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Fast-paced job

Project Coordinator (Former Employee) - Bathgate, West Lothian - 28 January 2022

Fast-paced environment, multitasking. Inclusive Work Place. All Managers very nice. Easy and Fast recruitment process. Open-space setup in the office. Car park available.

Pros

Free Car park

Cons

N/a

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Fast pace environment, great when things go right ,time consuming sorting issues when arise.

Site Manager/Supervisor (Former Employee) - Glasgow - 29 June 2021

Good overall company structure.Reasonable pay to responsibility Had good support from manager when required. Access to plenty training courses.

Pros

Good working environment, reasonable pay

Cons

Long day, problems arise daily

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Do not work here if you are a skilled tradesman who takes pride in your work

Joiner and Carpenter (Current Employee) - Aberdeenshire north - 20 November 2020

A total shambles of a company , they let Sub contractors run riot messing up people's lives and homes they have no compassion for clients it is an embarrassment, then they get books in employees to go round and Rip out Sun contractors work and redo , and call it snagging they haven't got a clue . No customer care the management only care about money and investors. But if run properly they could make tens of thousands more. Honestly a pure shambles. I have been in the trade over 30 years and am a time served joiner and know what I am talking about. If you take pride in your work and care about customers and don't like fixing semi skilled people's work Stay away.

Pros

None

Cons

Lots

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Staff severly lacked knowledge.

Claims Administrator (Former Employee) - Bathgate - 28 September 2020

It seemed to be a good company to work for. Management have an open door policy which is great. The team I was in lacked direction and unfortunately knowledge. Asking myself to do something for them 2 days into the job as they didn't know how to was a complete embarrassment. The team urgently need a manager and not someone, just because they have been there some time to try take charge, even though they literally had to ask a grad manager questions at ever step of their claim process. Found the whole situation a bit of a joke which is a shame as this is the team that brings in the money. If I were the director for that team I would be worried. I would say some indepth training is needed. Although I can foresee this being met with attitude from the most. It could be described as being back at school.

Pros

Good wage as agency.

Cons

Very short breaks.

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Family values and friendly atmosphere

Administrator (Former Employee) - Bathgate, West Lothian - 17 April 2020

I enoyed my time with the company. I was introduced to a number of departments and learned alot whilst there. The managers have an open door policy for everyone no matter what level you work at. They take time to speak to everyone. The hardest part of the job is the time constraints and the most enjoyable part was all the nice people and the welcoming community.

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Great place to work!

Administrator (Current Employee) - Bathgate, West Lothian - 1 November 2019

Since I joined Everwarm last year I have enjoyed every minute! Everyone is so friendly and welcoming and always helpful and to add always have a smile on their face! They are a great company to work for and really invest and are enthusiastic about their employees development and upskilling. I have learned, developed so many new skills and experiences and gained so much more confidence since working here!

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Fast Paced and Productive Office

Administrator (Current Employee) - Bathgate, West Lothian - 31 October 2019

Everwarm is a great place to work! Everyone is super nice and welcoming, its fast paced and always busy so your day goes in fast which is great. . Management within Everwarm is always an open door policy and the Directors are always interacting with the staff and also have an open door policy if you have any problems or concerns. You always have the opportunity to work yourself up in the company and training is always encouraged/available.

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No information/equipment/training provided

Joiner (Former Employee) - Aberdeenshire - 30 October 2019

They wouldn’t work to contract, lack of empathy, reports weren’t actioned, didn’t honour confidentiality as per their whistle blower policy, didn’t provide frontline protection prior to or during my time working there, the healthsheild cover did nothing. I was injured due to reporting an untrained colleague whom, damaged, lost or stole my own private tools, tried to treat me as a taxi driver, not saying where he was going to be in the morning. This resulted in me getting injured as they wouldn’t separate us. When I reported to site there was no first aid, manager wasn’t interested. The head office harassed me by sending employees to my house to force me to empty the van so they could sack me. Very bad company they wouldn’t

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Friendly and productive environment

Customer Relations Coordinator (Current Employee) - Bathgate, West Lothian - 25 October 2019

Joined the company 6 months ago and love their approach to trying new ways of working, with a continued focus on getting it right for our customers. A typical day for me is to communicate with customers that are not happy with work that we have done or how we have communicated with them and while this % remains low, it does happen. I also liaise with a number of departments to review the overall customer experience. My previous experience was with a large organisation and I've found that it's easier to put your ideas forward and watch them be developed, within Everwarm.

Pros

Great teamwork & within my local area

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Development Opportunities Are Great!

Survey and Compliance Manager (Current Employee) - Bathgate, West Lothian - 22 October 2019

Started working for Everwarm 2 years ago and since have had three internal promotions which I had never experienced in a company I had worked prior to Everwarm where I had worked for 9 years. I feel this is a great place to work. The staff are friendly and helpful, the directors are approachable and dedicated. Yes, it can be extremely busy at times and yes, sometimes there just aren't enough hours in the day, but if you work hard, and try to achieve the best result possible wherever you can, you are rewarded. Whether that be a simple thank you, to receiving great customer/management/client feedback or even a promotion if they believe your knowledge/skill can be used in the business elsewhere to help the business grow/develop. I can't wait to see what the next 2 years brings.

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Terrible company run by clowns

worker (Former Employee) - Bathgate, West Lothian - 11 September 2019

The company is a joke. Although they portray that customer satisfaction is there number one priority. However, it is far from the truth as they only care about completion sheets and customers are long forgotten about to defend on their own with the amount of problems that occur constantly with this company.