Work wellbeing score is 58 out of 100
2.2 out of 5 stars.
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Evri Employee Reviews

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United Kingdom1,312 reviews

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2.4Work-life balance
2.1Pay & benefits
2.1Job security & advancement
2.0Management
2.2Culture

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parcelcourierdepotroundrubbishfuellorrydeliver

Car only reviews

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Average depend on parcel rate pay 80p to 1.25p per delivery.I feel not enough to cover my living expenses for using a car and can do part time but require volunteers if enjoy the job. For serious job you definitely need a van to keep up your living cost.Dont think pay is actually true and false economy.

Pros

Van - 300 parcel

Cons

Car - 60 parcel
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Official response from Evri

27 November 2023
Hi there, thank you for leaving a review and we're sorry to hear of your concerns surrounding payment. Our couriers are important to us and earn, on average, £16 an hour after expenses such as fuel costs - and this includes time for collection and redelivery. This is independently audited by the GMB Union. We're committed to continuously improving for our couriers and I will ensure your feedback is passed on to the correct team. Take care, Evri.

Disrespectful, waste of time.

Attended the depot to start a training day at bury st Edmund’s. Taking time out of my current job. Upon arriving was made to stand around on the yard for two hours. Only to be told I couldn’t be trained and sent me home. I drive over an hour to get there. Lost a days pay. Also emailed after explaining this and they never responded. Absolute disgrace, 0 respect. Avoid.

Pros

None

Cons

Disrespectful, waste of time.
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Terrible Pay.

Positives: Good colleagues and supportive line manager.Negatives: Terrible pay when you factor in using your own vehicle, fuel, and the number of parcels you have to deliver to even make a living wage. All in all, not worth bothering with for me peronsally, although for some people it clearly works.

Cons

terrible pay
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Official response from Evri

27 November 2023
Hi there, thank you for leaving a review and we're sorry to hear of your concerns surrounding payment. Our couriers are important to us and earn, on average, £16 an hour after expenses such as fuel costs - and this includes time for collection and redelivery. This is independently audited by the GMB Union. We're committed to continuously improving for our couriers and I will ensure your feedback is passed on to the correct team. Take care, Evri.

Great delivery hours and per hour pay for the experience courier

For an experience courier if you can get a high volume round it's a great per hour as you keep the same round so create a loyal customer base and knowledge of round that quickens speed that allows volume increase...The app fast and only negative poor optimization creating yo-yo effect so impossible to meet eta's as geo postcodes put many stops in incorrect place time for delivery.It's by far the best company I supply my services for balance of pay to hours, be great if you could start earlier most days I do not leave depot until 1pm with 150 parcels so it's a long dark night in winter.But in time when Evri create bigger depots and a better bulk parcels delivery to enable early starts Evri can create bigger parcel volumes from customers, so attracting more professionally skilled couriers like myself that raises the Evri quality brand.

Pros

Good hourly pay rate working same route daily

Cons

Depots too small.
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Official response from Evri

27 November 2023
Hi there, thank you for taking the time to leave a review and we appreciate the feedback you have provided. I will pass this on so we can look into making improvements. Thanks Evri.

That its a very tiring job.

What is the best part of working at the company?That once on the road your like your own boss.What is the most stressful part about working at the company?Loading car and finding parcelsWhat is the work environment and culture like at the company?Friendly. Everyone in same boat, just wanting to get in to get out delivering. What is a typical day like for you at the company?Extremely busy, sorting, scanning, setting eta's, delivering.
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Official response from Evri

27 November 2023
Hi there, thank you for leaving a review and we're really pleased to see the 5* review. If you would like any support in regards to loading parcels please reach out to your line manager and they will help make this a easier transition. Take care, Evri.

Insights into Evri

Based on 612 survey responses
Areas for improvement
  • Sense of belonging
  • Support from manager
  • Ability to learn new things

Awful - Avoid it!!!

They give you more than 60 parcels to deliver in 2.5hours, all disorganised, the parcels have no number ordered, you have to organise it by address, take ages to do so. Terrible experience. Poor management, this is an exploitation, don't work for this company, it is a waste of time a money.
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Official response from Evri

27 November 2023
Hi there, thank you for taking the time to leave a review and we appreciate the feedback you have provided. I will pass this on so we can look into making improvements. Thanks Evri.

Cover courier

Cover courier Lincoln. Not recommend to be a cover courier, every day different routes. Low salary: around 45p parcel. Worked 4 Sundays was paid like a normal day Monday-Saturday not like they say 1£ per parcel. Sunday routes are longer with less parcels (normal day 80 parcels = 15-20 miles, on Sundays 50-60 parcels = 40-60 miles). I don’t know what rules for a full time courier, but never again be a cover.

Pros

Non

Cons

Sometimes long hours
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Official response from Evri

27 November 2023
Hi there, thank you for leaving a review and we're sorry to hear of your concerns surrounding payment. Our couriers are important to us and earn, on average, £16 an hour after expenses such as fuel costs - and this includes time for collection and redelivery. This is independently audited by the GMB Union. We're committed to continuously improving for our couriers and I will ensure your feedback is passed on to the correct team. Take care, Evri.

Horrendous

Management is absolutely atrocious at Garretts Green location. Rude and incompetent. Hardly any training provided. Pay is a lot less than they make out. AVOID.

Pros

Nothing

Cons

Everything
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Official response from Evri

27 November 2023
Hi there, we appreciate you taking the time to leave a review but we're sorry to hear that you feel the work environment is poor. We will pass your feedback on to the appropriate teams. Thanks Evri.

Not that good

What is the best part of working at the company?It’s a good job at first till there asking u to do a bit too much and u work 12 hours and get one 30 minute break which I find a bit annoying it’s alright job but don’t be suppressed if they fuc* u off after a week What is the most stressful part about working at the company?One 30 minute break on a 12 hour shiftWhat is the work environment and culture like at the company?Very bad and unorganised everything just gets chucked around like no care in the world What is a typical day like for you at the company?It was okay but after the a while they get funny with u and ask u to do more then what ya getting payed
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Official response from Evri

27 November 2023
Hi there, thank you for taking the time to leave a review and we appreciate the feedback you have provided. I will pass this on so we can look into making improvements. Thanks Evri.

Just a big NO, Avoid at all costs

Terrible App and Gps mapping, not enough parcels to cover fuel costs let alone make a basic living!, Management were as helpful as they could be considering their heavy work load, but EVRI support and help phone number answers with a robot telling you the email address and then hangs up...... all the couriers sorting parcels in the rain at the depot due to no space inside, parcels all over the floor, just chaos!
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Official response from Evri

27 November 2023
Hi there, thank you for leaving a review and we're sorry to hear of your concerns surrounding payment. Our couriers are important to us and earn, on average, £16 an hour after expenses such as fuel costs - and this includes time for collection and redelivery. This is independently audited by the GMB Union. We're committed to continuously improving for our couriers and I will ensure your feedback is passed on to the correct team. Take care, Evri.

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Good flexibility

Great start to the job, seems basic to understand s still waiting to understand how the pay works once I finally get to see a payslip and the price per unit that I'm gettinf

Pros

Flexi

Cons

Pay
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Official response from Evri

27 November 2023
Hi there, thank you for taking the time to leave a review and we appreciate the feedback you have provided. We will pass your feedback on to the appropriate teams, we would also advise for you to raise any concerns with your line manager as they will also be able to provide support. Take care, Evri.

Rubbish waste of time and money

What is the best part of working at the company?What is the best part well it certainly isn’t paydayWhat is the most stressful part about working at the company?Getting a decent wage payed correctly What is the work environment and culture like at the company?Your in your own car so it is what you make it What is a typical day like for you at the company?Driving about earning a paperboys wage
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Official response from Evri

27 November 2023
Hi there, thank you for leaving a review and we're sorry to hear of your concerns surrounding payment. Our couriers are important to us and earn, on average, £16 an hour after expenses such as fuel costs - and this includes time for collection and redelivery. This is independently audited by the GMB Union. We're committed to continuously improving for our couriers and I will ensure your feedback is passed on to the correct team. Take care, Evri.

Treat drivers like disposable napkins

The work itself is ok it's the agency (challenge) that is the problem, they only let you know late in the day before if you have any work the next day so you are unable to make any arrangements and if you turn a shift down they punish you by not giving you any work for a couple of days

Pros

None

Cons

Challenge
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Don't bother attempting working for evri

once you get paid you will wonder why your pay is rubbish and that's because the con you on at least 70% of you parcels by paying you lower band price, example a parcel worth a £1 will get paid at 53p or 70p plus the welcome bonus they offer you when you start only applies to 6 day a week couriers and you won't get the full amount either I got half.My advice Don't Work For Them

Pros

Nothing

Cons

Everything
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Official response from Evri

27 November 2023
Hi there, thank you for leaving a review and we're sorry to hear of your concerns surrounding payment. Our couriers are important to us and earn, on average, £16 an hour after expenses such as fuel costs - and this includes time for collection and redelivery. This is independently audited by the GMB Union. We're committed to continuously improving for our couriers and I will ensure your feedback is passed on to the correct team. Take care, Evri.

Awful place to work

Got paid very little not a chance you could earn £1000 a week i done 2 weeks of 80 parcels a day and got paid £51 but spend £80 on fuel could not get my head round how people do it as full time job and make money

Pros

None

Cons

Everything
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Official response from Evri

27 November 2023
Hi there, thank you for leaving a review and we're sorry to hear of your concerns surrounding payment. Our couriers are important to us and earn, on average, £16 an hour after expenses such as fuel costs - and this includes time for collection and redelivery. This is independently audited by the GMB Union. We're committed to continuously improving for our couriers and I will ensure your feedback is passed on to the correct team. Take care, Evri.

Nit as good as it used to be

What is the best part of working at the company?Colleagues - other drivers at the depotWhat is the most stressful part about working at the company?Timed deliveries. Losing bonus if you're forced to change your estimated time of delivery What is the work environment and culture like at the company?Pressured at busy times but other drivers make it fun What is a typical day like for you at the company?My area is quite remote so a lot of preparation before I can start work
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Official response from Evri

27 November 2023
Hello, thanks for leaving a review and some information about what the job entails. We'll be sure to pass this feedback on to the relevant team. All the best, Evri.

Poor management, hazardous depo with a very low health and safety level

Working for Evri in Newport is a very bad choice. The management is completely unprofessional, they have very less knowledge about tasks as a manager, very poor peoples management, if are some issues they don't know what to do or who to contact , careless. The depot have a very low to zero health and safety standards, e.g. Birds poo everywhere on the parcels aswell, toilets are very dirty , random stuff is kept in the depot unused vehicles, rubbish left everywhere and on top of that the manager is vaping inside the office.

Pros

None

Cons

Management and their affiliate
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Official response from Evri

27 November 2023
Hi there, we appreciate you taking the time to leave a review but we're sorry to hear that you feel the work environment is poor. We have passed your feedback on to the appropriate teams. Thanks Evri.

Terrible workplace

Really bad workplace.My manager decided to remove the water dispensers from the floor, in order to reduce costs.The associates had to go to the toilets for water.
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Official response from Evri

13 November 2023
Hi there, thank you for taking the time to leave a review and we appreciate the feedback you have provided. I will pass this on so we can look into making improvements.

terrible managers

i was not paid for any of my shifts until i chased up multiple managers, and then was paid in weekly amounts 5 weeks after i started working. on top of that, the original pay per package we had agreed was not fulfilled. management was terrible and completely ignored all my requests for less work due to a busy school schedule.

Pros

none

Cons

pay, management and organisation
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Official response from Evri

13 November 2023
Hi there, thank you for leaving a review and we're sorry to hear of your concerns surrounding payment. Our couriers are important to us and earn, on average, £16 an hour after expenses such as fuel costs - and this includes time for collection and redelivery. This is independently audited by the GMB Union. We're committed to continuously improving for our couriers and I will ensure your feedback is passed on to the correct team. Take care, Evri.

Do not work for this company

I’ve learned that they will tell you what you want to hear and promise you the world…but neither will happen. The pay is terrible, will move and change your pay structure without informing you. Will send you anywhere/everywhere to do their jobs. Communication is shockingly bad, will hide behind other people as if it’s their fault.

Pros

None
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Official response from Evri

7 November 2023
Thanks for taking the time to leave a review, we're sorry to hear your comments surrounding payment and work patterns. Our couriers are important to us and earn, on average, £16 an hour after expenses such as fuel costs - and this includes time for collection and redelivery. This is independently audited by the GMB Union. We're committed to continuously improving for our couriers and I will ensure your feedback is passed on to the correct team. Kind Regards, Evri

Rude Management and Supervisors

I rarely write reviews but after my stint at Evri., I felt compelled to share my experience to guide others who might consider working there. From the onset, the management promised a collaborative environment with ample opportunity for growth. However, the reality was starkly different. The training was rushed and inadequate, leaving new hires to navigate the complex inventory system with little to no guidance.Communication was non-existent; feedback fell on deaf ears, and the warehouse was often understaffed, leading to chaotic workdays and a plethora of overtime hours, which, by the way, seemed to disappear into thin air when it came to my paycheck. To anyone considering a role at this company, I can only suggest that you keep your options open. The promise of a "competitive and exhilarating work environment" is, in truth, a masterclass in mismanagement and stress.
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Official response from Evri

7 November 2023
Thanks for taking the time to write this review. We're concerned about the comments made and we'd like to offer you support and investigate this further. Please can we ask you contact us Glassdoor@hermes-europe.co.uk or alternatively you can call 0808 196 5781 (UK & NI) for free to highlight and share information relating to your concerns or follow this link below: http://secure.ethicspoint.eu/domain/media/en/gui/106836/index.html This is a confidential line, where information can be left anonymously if preferred. All information is treated as confidential. Thanks Evri

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Overall rating

Based on 1,384 reviews

Ratings by category

2.4 out of 5 stars for Work/Life Balance
2.1 out of 5 stars for Salary/Benefits
2.1 out of 5 stars for Job security/advancement
2.0 out of 5 stars for Management
2.2 out of 5 stars for Culture

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