Evri Employee Reviews

I work Evri for few months but I only worked 2-3 days every week. Managers sometimes offer £1+ pp for the courier, but they never pay the correct amount of wages. I need to trace my wage every month because the managers always forget to pay the right wage. I asked my managers for my wage since April, 2023, but still cannot get my money until now (August,2023). Evri does not have the medium for the courier to trace back the wage. I only can do is asking my managers many many times to trace my wages.

Pros

Flexible hour

Cons

No fixed round, if you request fix round, you need to work from Monday to Saturday. If you get sick, you will get a warning letter and lost the fix round.

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A relaxed and flexible way of working

Self Employed Courier (Former Employee) - Darlington - 14 September 2023

What is the best part of working at the company?Flexibility to plan your own dayWhat is the most stressful part about working at the company?Sometimes running late with deliveries due to trafficWhat is the work environment and culture like at the company?It’s very friendly and the depot is organised well

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Insights into Evri

Based on 551 survey responses

Areas for improvement

Sense of belonging
Support from manager
Ability to learn new things

Flexible work to Evri, not to the couriers

Delivery Driver (Former Employee) - Trowbridge, Wiltshire - 13 September 2023

Whenever you picked the rounds, you will not able to cancel it, but the managers has the right to cancel your rounds at their own needs without informing you. Then you will just waste your fuels to the depot without job and no any compensation, usually!They will just cancel all the rounds you picked and then assign you another rounds that you cannot do! Very flexible job to Evri but not to you!

Pros

No pros

Cons

A lot

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the people make the company

Night Loader (Current Employee) - Westhoughton - 12 September 2023

What is the best part of working at the company?the staff are what make the company. BAU is shockingWhat is the most stressful part about working at the company?Business As Usual is like swiss cheese.What is the work environment and culture like at the company?standards are low in the work environment - toilets a disgrace. Culture okWhat is a typical day like for you at the company?a typical day is full of BAU pitfalls, lack of decent equipment etc.

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Paid once on time in 6 weeks all the promises are lies. Less than NMW.

Courier Driver (Former Employee) - Norfolk - 10 September 2023

Can deliver anything from 35 drops a day to 180. You soon learn the management are as much use as a chocolate teapot. The hardest part is getting paid anywhere near ontime. The most enjoyable part of the job was leaving.

Pros

Leaving

Cons

Lies plenty of them.

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Bad management

Shift Manager (Former Employee) - Maidstone, Kent - 4 September 2023

I worked at this company 2 weeks I’ve been told what they expect and when I done the job because some people didn’t like the change they decided to sack me. Worst place you could ever work, there are not rules, no respect, no professionalism, nothing. It’s a very disorganised place.

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Productive and nice work place

Warehouse Operative (Former Employee) - Sheffield - 3 September 2023

Monday 2pm to 10am to Saturday, I have learned more experience in picking and packing and loading, they have good management, the hardest part of the job is the outbound, the most enjoyable part is picking parcel and packing.

Pros

Free water

Cons

Short break

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Don’t do it

Self Employed Courier (Former Employee) - Sheffield - 29 August 2023

Overworked under paid. Management expect you to get blood out of a stone when delivering parcels. No compassion. If you want time off it’s down to you to find someone to do your work otherwise expected to come in do the work no matter what

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Great job

Driver (Current Employee) - Aberdeenshire - 24 August 2023

Fun to work and getting to know people. Friendly staff also. Takes a while to learn but you soon get into the hang of it. Works great around other commitments

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Worked around my hobbies nicely, just late lorries all the time was the problem

Self Employed Courier Driver (Former Employee) - Pembroke Dock - 22 August 2023

Arrived around 9.30/10am to load, lorries were a problem arriving late more often than not. For me it was a good quick job. I could get parcels done in a few hrs so had the later afternoon free. Pay was good I thought, depends how quick you are.

Pros

good people

Cons

late lorries, awful weather

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Jobs at Evri

Delivery Driver - **£1000 Welcome Payment **

Melton Mowbray

2 days ago

Warehouse Operative - Afternoons

Bridgend

14 hours ago

Hard but easy going

Parcel Sorter (Current Employee) - South Yorkshire - 18 August 2023

Expected to hit targets, learned a few more in sights about how parcels are processed for customers, management are firm but fair, hard part first few hours of night shift processing next days

Pros

Hours and pay

Cons

Always busy

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Dont

Delivery Driver (Former Employee) - Colchester - 17 August 2023

If you're thinking of working for every , you're better off begging at your local train station. You will be paying them (in fuel money) to deliver the parcels. The sign up money bonus Is a lie, they will find a policy not to pay it to you. It shouldn't exist. They take advantage of people

Pros

Nothing

Cons

Salary

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Terrible pay

Courier (Former Employee) - United Kingdom - 13 August 2023

Don’t even consider taking a job with Evri as a courier if you have the choice. I was in a position where I needed work and so took the first opportunity I was offered, which happened to be Evri. The pay was terrible, especially considering that you are paying for your own fuel, wear and tear on your vehicle as well as doing your own taxes etc. There is no consideration or respect for any other commitments that you have and the communication is very poor. Avoid if possible.

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Official response from Evri

21 August 2023

Hi there, we're really sorry to hear that you weren't satisfied with the role and that you felt that communication and respect were lacking. We will pass this on as feedback to the appropriate teams. In regards to the pay, our couriers are important to us and earn, on average, £16 an hour after expenses such as fuel costs - and this includes time for collection and redelivery. This has been independently audited by the GMB Union. Take care, Evri.

Stressful and hard work

Outbound Process Lead (Former Employee) - Dundee - 13 August 2023

Job is as good as person it self. But job at Evri is very fast pace and hard work. Management has their own stress and targets to meet due to which all anger falls on staff.

Pros

Plenty of hour

Cons

Hard work, stress full

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Amazing opportunity full of new normals.

Delivery Driver (Current Employee) - Greater Manchester - 13 August 2023

What is the best part of working at the company?I like the professional way Evri arranges their delivery plans and processes. Their customer care is top notch What is the most stressful part about working at the company?The navigation during harsh weather conditions and getting a place to park car during delivery in some places What is the work environment and culture like at the company?Cordial and friendly staffs willing to assist at all times. What is a typical day like for you at the company?I look for a wonderful experience daily. The jobs offers me opportunity meet different people

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Official response from Evri

21 August 2023

Hi there, thank you for leaving a review and we're really pleased to see the 4* review. I'm happy to hear that you found the work environment to be positive and that you like the way the business makes developments. Take care, Evri.

Will Never work at evri

Warehouse Operative (Current Employee) - Barnsley, South Yorkshire - 12 August 2023

Evri distribution hub in Barnsley. This is one of the horrible places to work. The appointed people are seemingly Europeans who show no respect for the operatives. Very rude and impolite. Long breaks ( 5 hr continuous work in inbound or outbound plus lifting 25 kg packets ) will make you feel hard and helpless This will only make you sick at the end of the day. All they need is to get the work done ; They don’t care you. Every single thing is the hardest. Nothing. Enjoyable. You’ll get sick mentally and physically!

Pros

Nothing

Cons

Extremely long hours, rude supervisors and team managers

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Official response from Evri

21 August 2023

Hi there, we're really sorry to see the 1* star review and that you feel the hours or workload weren't suitable. We will ensure that your feedback is passed on to the correct team so any necessary improvements can be made. Thanks, Evri.

Pay is pour as u delivery

Delivery Driver (Former Employee) - Enfield - 12 August 2023

Pay is pour as u delivery & they expect u too use ur own fuel upto the time they 1st pay u which is 2wks in arrears how can anyone do this as u end up using over £100 in fuel crazy should be paid after a few shifts because people start because they need the pay not too use there own limited funds

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Official response from Evri

21 August 2023

Hi there, we're sorry to see the 1* review and that you weren't happy with the pay. Our couriers are important to us and earn, on average, £16 an hour after expenses such as fuel costs - this includes time for collection and redelivery. This is independently audited by the GMB Union. Evri is committed to good people practices and it was this commitment that led us to be the first parcel company to formally recognise the GMB trade union in respect of our couriers, we will continue to work to improve for Evri couriers in the future, too. Take care, Evri.

A Fulfilling Journey at Evri: A Review of My Time Here Rating: ★★★★★ (5/5)

Depot General Manager (Current Employee) - United Kingdom - 10 August 2023

I've had the privilege of working at Evri, formerly known as Hermes, and I must say, it has been an exceptional experience that has truly exceeded my expectations. From day one, the company's commitment to excellence, innovation, and employee well-being has been evident in every aspect of my journey.Inclusive and Collaborative Environment:One of the standout qualities of Evri is its inclusive and collaborative work culture. From the moment I joined, I felt like an integral part of a dynamic team that valued diverse perspectives and encouraged open communication. The sense of camaraderie among colleagues and the willingness to lend a helping hand have made every day a pleasure to come to work.Leadership and Professional Growth:The leadership at Evri is not just present at the top, but is pervasive throughout the organization. The management team fosters an environment that empowers employees to take ownership of their roles, make impactful decisions, and contribute to the company's success. Personal and professional growth are actively supported through ongoing learning opportunities, skill development programs, and career advancement pathways.Innovative Approach:Evri's commitment to staying at the forefront of innovation is truly commendable. The company consistently seeks new ways to enhance its services, streamline processes, and improve customer experiences. This innovative mindset not only keeps us engaged and excited but also reinforces our position as industry leaders.Customer-Centric Focus:At Evri, the customer is at the heart of everything we do. The dedication -

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Official response from Evri

21 August 2023

Hi there, we really appreciate you taking the time to let us know that you have found your time with us remarkable and that you feel the core values of Evri resonate throughout the business. We will ensure your feedback and 5* review is passed on! Take care, Evri.

Fun workplace

HGV Class 2 Driver (Former Employee) - Bristol - 8 August 2023

I had a lot of easy days 1-3 drops some collections. The day shift manager is very good person.Hardest job was when you deliver parcels to the couriers.They are horrible people

Pros

Easy days, no pressure from managers

Cons

Not Enough hours, Low payment

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Official response from Evri

21 August 2023

Hi there, thank you for leaving a review and we're really pleased to hear that you found the job role easy and that it was a fun place to work. However, we're sorry that you found delivering parcels to couriers difficult - we will pass this feedback on to the relevant teams. Take care, Evri.

Average of £0.70 per parcel

Driver (Former Employee) - Worcester, Worcestershire - 8 August 2023

They are absolutely a joke. Don’t believe in what they say 3/5 hours a day to earn £500 it’s all bullsh*t When you see your payslip you realise they pay you something like £0.60/£0.70 per parcel. They have a very bad gps map that most of the times don’t work. I did two days work for them and they were surprise why I never went back.

Pros

Nothing

Cons

Everything

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Parcelshop delivery run quite well

Parcel shop courier (Current Employee) - Weybridge, Surrey - 8 August 2023

Driving with parcelshop Brooklands has been good overall. They are no.1 Evri depot in UK and I was surprised the culture was relaxed and the managers helpful and supportive, not toxic and dont ask too much of drivers. Work life balance can suffer at times from late returns as completing the route always comes first but routes are mostly manageable unlike other companies I've work at. Sometimes you have to take in lots of heavy parcels (over 1000) other days less (500). If you work through their agency you may not get enough work, but pay is always fair for the amount you work.

Pros

Good managers

Cons

Potentially lots of extra time expected

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Official response from Evri

21 August 2023

Hi there, we appreciate you taking the time to share your thoughts regarding your job role. We're really pleased to hear that you enjoy the work culture and working with your colleagues. However, I'm sorry to hear that you feel your work-life balance can suffer, we'll be sure to pass this feedback on to the correct teams. Take care, Evri.