ExamWorks Employee Reviews

Busy fast pace job. Never dull. Always lots of work to get through. Lots of opportunities to advance. You will be on the phone constantly. Department communications could be better.

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Great training

Claims Handler (Current Employee) - Crewe, Cheshire - 29 August 2023

I have been there a week and the training is second to none. You feel like nothing is too much trouble Everyone is very welcoming and you soon fit in. On the phones it is very interesting and you are never bored

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Insights into ExamWorks

Based on 64 survey responses

Areas for improvement

Energising work tasks
Fair pay for job
Sense of belonging

Brilliant

Cheese Maker (Current Employee) - Southampton, Hampshire - 13 August 2023

Really good positive environment, loads of free cheese, friendly staff, great cheese, I love me some eggs, sweet times, superb staff, nice managers, cheese

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Poor

Field Worker (Former Employee) - South West - 13 August 2023

Was promised there would be plenty of work as a field officer. Reality was that I got a trickle of jobs.When you work out the pay you get for the work compared to the amount of time you put in it’s really poor.I got zero training and HR were very unresponsive.

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Terrible

Disability assessor (Former Employee) - Remote - 4 August 2023

Micromanaging from managersGetting told off if you score too much or score too little on pip benefitIf admin people make a mistake in arranging stuff for claimant you usually get blamed by the claimant as your usually the first face people seeLack of support from managerYou will get questioned on why you go off sick - and the manager may act like you’re telling fibs They think it’s beneficial for mental health just to take two hours off when one hour your forced to do CPD, so in theory only get one hour in a whole stressful month, it’s a joke If your laptop is broke and you work remote, they make you travel to the office, even if the office is far awayIf you become a disability assessor with this company you will feel stressed

Pros

None

Cons

Micromanaging manager

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Fantastic Company

Medical Administrator (Current Employee) - Houghton le Spring, Tyne and Wear - 28 July 2023

Brilliant company to work for from staff to high management, its hard work but well rewarded, plenty of fun days the management treat the staff with respect

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Awful. Dreaded going into work every day. Lack of support when I was diagnosed with a medical condition

Case Handler (Former Employee) - Bolton, Greater Manchester - 26 July 2023

What is the best part of working at the company?All I can say is appalling company to work for. No support. Management are a law unto themselves!!!What is the most stressful part about working at the company?Lack of support from management What is the work environment and culture like at the company?I suppose it must be ok if your face fits. So many people have left the company and that speaks for itself. What is a typical day like for you at the company?Stressful, miserable and long.

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avoid

Claims Handler (Former Employee) - Crewe, Cheshire - 27 June 2023

i worked there for a long time it started off great but since it has been taken over i was expected to take over 100 calls a day and do my allocated work, the managers found it acceptable to discuss my personal life in a managers meeting

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Great work life balance

Investigator (Current Employee) - Home Based - 28 May 2023

As much or as little work as you like. Friendly allocators who are always willing to help. Can be a lot of travelling about but personally I enjoy that.

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Poor pay and conditions

Staff Nurse (Former Employee) - Uk - 9 May 2023

Do not apply.They are selling it way beyond what you get. No advancement opportunities. The hybrid working is practically non existent. Over time has been taken away. Buying holidays is not available when you request it!!! Poor holiday entitlement and pay is way below what you can get elsewhere

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Jobs at ExamWorks

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Self Employed Claims Investigator

Manchester

8 days ago

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16 days ago

Hire Car Driver (Zero Hour Contract)

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UK Based Disability Assessor - Hybrid/Remote - Sheffield

Sheffield

1 day ago

Went from a good place to work feeling valued to demotivated and undervalued

Customer Support Adviser (Current Employee) - Bolton - 9 May 2023

What is the best part of working at the company?Introduction of buying holidaysWhat is the most stressful part about working at the company?Working at the company! Profess to be an award winning employer….What is the work environment and culture like at the company?Good location, nice office space. What is a typical day like for you at the company?Pressure to answer calls. Customer service out of the window as long as the calls are answered

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Enjoyable, flexible, but minimum wage

Vehicle Delivery Driver (Current Employee) - Kirkham - 15 February 2023

Great job if you like driving. You have to show initiative when miles from the depot and find a way to complete your task. Not a role for people who wish to be finished on time… motorways and train networks can’t guarantee this. A great role for retirees who are looking for a not too taxing role

Pros

Shift flexibility

Cons

Long hours, no work some days

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Improvement required

FNOL Claims Handler (Current Employee) - Southport, Merseyside - 5 January 2023

Management and pay is poor but the job is extremely easy despite the lack of support you get. The work load is very low and you sit there doing nothing for the majority of the day so it can be extremely boring. Suits most who work there though as a lot of them are bone idle or like to pass the buck to someone else.

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Not applicable

Case Handler (Former Employee) - Horwich, Greater Manchester - 27 November 2022

Very rubbishNothing good to sayNothing good to respond toNothing positive can be added Ethnic minority employees treated differently Companies beet interests always a priority

Pros

None

Cons

Too many negatives

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Great team / company

3.5T truck driver (Former Employee) - Bristol - 11 September 2022

No two days are the same, delivering and collecting vehicles in the South West.Trucks are modern and well maintained. Depot Management are very supportive.Sad to leave, but I had to find something which pays more.

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Just don't.

Case Handler (Current Employee) - Bolton - 2 August 2022

Seriously, go anywhere else. Progression is based on favouritism, the targets are impossibly high and they don't value staff . You're pushed and pushed and pushed, and then chastised for the slightest of incorrections.

Pros

8.30am - 5pm

Cons

Literally everything.

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A great place to grow

Claims Handler (Current Employee) - Crewe - 2 August 2022

Examworks (Kindertons) is a great place to push yourself to grow in an supportive environment. Management are concerned about your well-being and the CEO makes sure to get stuck in and is really approachable. The opportunity to progress is there is you push yourself and the satisfaction of working a case for a client is always there. Sometimes the clients may be a bit difficult but if you cannot handle that then this is not the profession for you. Maybe more competitive pay for the area could be considered but that’s a really small gripe compared to how much I enjoy it here.

Pros

Great management, space to grow, learn and progress and amazing staff

Cons

Some unreasonable clients, pay slightly low for area

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Fast paced and enjoyable

Team Manager (Current Employee) - Horwich, Greater Manchester - 22 June 2022

The company genuinely care for the staff. We get regular updates from the senior leadership team. Hybrid working helps with the work/life balance. Senior management are supportive. There are regular social events and in-office team events (quiz, raffle etc).

Pros

Supportive management, hybrid working

Cons

Pay rises should be in line with inflation

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Great place to work, supportive management

Claims Handler (Current Employee) - Crewe, Cheshire - 16 June 2022

salaries could be better but good team culture and supportive management. Development limited and takes ages to get anywhere. social events are great.

Pros

Social events, supportive team, work from home

Cons

salary.

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Fantastic work Place

Claims Handler (Current Employee) - Crewe - 17 May 2022

I have worked here for just less than a year and i feel no doubt that i made the absolute right decision in leaving my previous role. I love everything about my job and my manager is supportive and encouraging in everything i do. I have a fab team of people working with me too. Great place to work would definitely recommend.

Pros

Group events, good salary and benefits.

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Totally different to what I’ve done before.

Claims Handler (Current Employee) - London, Greater London - 17 May 2022

I used to work in retail and office work is something I thought I could t do. But the trainer and the team I now work on were really supportive and didn’t mind all the questions I asked over and over. Every case I deal with is entirely different and that brings a lot of variety to my day. I go home feeling like I have helped people, which I used to working in retail but this feels more important as it’s following an accident that could be really traumatic, effect their ability to work etc and we take care of all that. Gives you a little pang of pride.

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