Help others and give them a chance to develop at the job
Advice to Management
Rather than pretend you care about the families. stop scamming the hard-working families that just want the best for their kids.
The manager of the Wolverhampton office, stop being so aggressive, you aren't scaring anyone with the hard man act. Trainees go back to the hotel and laugh about you during dinner.
The chairman does a great job of standing in front of salespeople pontificating about 'Doing the right thing by families' whilst still peddling a 90's product in 2019 and fiddling the system by folding and reopening the business under a slightly different name.