EXL
3.8 out of 5 stars.
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EXL Employee Reviews

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EXL Service is into insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics, and it delivers solutions from wherever clients need them. EXL also provides functional services, such as finance and accounting, legal support, and analytics to even more industries, including professional services, retail, manufacturing and energy. The UK office has a lot of veterans with strong track record.
Pros
management is accessible
Cons
career growth is limited
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My opinion :A typical day at work: Have Fun and Work everyday. I ve learned lot many things here from Adv Excel to business Ettiquutties. Best part is management here. All are really helpful and supportive. workplace culture: Fun and Earn. Hardest part : To leave this jobMost enjoyable part of the job is friedly working environment here
Pros
Free snacs and sweets on special occasions
Cons
None
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Good companyLess number of projectsBut risky because of less projectsNo parental insurenceLess hikeGood Growth if you are into latest technologies, analytics
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- with signing bonus- approachable colleagues- low cases at times- poor management- my supervisor is not responding to my concerns- recruitment team is unorganized
Pros
WFH during Covid, with signing bonus
Cons
Low salary
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Love working woth EXL managment is good They understand the employee point of view even whenver we have urgency they have always supported us so my exerperice is good
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The best organisation to work with! Great peers, supportive seniors, employee-centric policies , superb working environment , leaders show extreme empathy for personal problems
Pros
Flexible working hours, employee-centric policies, humane work culture
Cons
None
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Management is not good with employees... I didn't get recognition when I am doing good work for my team. I am a team player but my efforts was not recognized.
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If you got offer in EXL company for MNP process, you are finish. Any other process is fine. Team leaders are very harsh. Think before you join in MNP process .
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This company does not have a lot of growth opportunities in the U,S,,they also, treat us as second class workers. Not a good work environment. I learned nothing...There is no workplace culture...the hardest part is getting use to never accruing more time over the years.
Pros
You have great co-workers
Cons
Healthcare benefits are high...no growth in the US
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Great place to learn new technologies.God projects Good managementCompensation is ok
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I would highly recommend EXL to anyone who is willing to learn, work hard and want to grow in a healthy & supportive environment. I've become part of the EXL family about 3years ago with not much contact centre experience however was given the opportunity to excel with the support of management. If you have a vision and determined to reach your professional career goals EXL will definitely help you achieve this.
Pros
Transport
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They say a Happy, productive worker works harder... That is very true for my working experience at Exl.The structured environment and amazing work culture amongst staff and management adds value to your working experience.Great company to work forđź‘Ť
Pros
Great facilities
Cons
Intense compliance rules
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Have to work extremely long hours, no work life balance, hierarchy / designation based culture - people at higher designation above you are always right mindset, leadership will say anything and everything to keep you from leaving but never fulfill their promises.
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Here one can start career. They will let you learn how to be professional. However as time goes we need progress in career but no leadership team will take responsibility to show you path. Rather they will work on how can they make your life more challenging.
Pros
Good to start career
Cons
Pay structure and promotion are pathetic
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Able to learn new things on the account Ive handled . Able to help customers who were disable , providing them assistance for application of insurance and benefits.
Pros
free food and accomodation during pandemic
Cons
removal of some benefits we had before
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La empresa tiene un Hamburgo de trabajo estresante muy poco remunerado con exigencias de más
Pros
Ninguno
Cons
No tienen aumentos, exigencias constantes
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It was the best experience of my life working with EXL. Lot of learning , motivation and growth.Still miss Was always motivatedPerks and benifitsGood working environment with good ambience
Pros
Learning
Cons
None
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CoolOverall very good company which takes care of their employees.. Many opportunities to learn and grow... Onsite experience is also available and awsome
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There was a corporate work culture. Team based work. They give training to employee time to time. They provide cab facility.There is process-based work.
Pros
No
Cons
9 hours
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Learned a lot in this company. There are a lot of ways that you can perform your duties in this company since they offer many opportunities or doors for improvement.
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I got my contract 3 weeks after starting training.We received our shifts 3 hours before your shift starts.We were told it's customer service, but it's insurance sales actually!The pay can barely pay for rent.There aren't any actual benefits besides the lil contribution towards medical aid... I mean LITTLEYou feel like a prisoner when you're inside, literal metal detectors and unwanted body searches arleast 3 times a day!
Pros
The building is in town
Cons
Working there is a con, kiss your happiness goodbye
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