EXL Employee Reviews
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EXL Service is into insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics, and it delivers solutions from wherever clients need them. EXL also provides functional services, such as finance and accounting, legal support, and analytics to even more industries, including professional services, retail, manufacturing and energy. The UK office has a lot of veterans with strong track record.
management is accessible
career growth is limited
My opinion :A typical day at work: Have Fun and Work everyday. I ve learned lot many things here from Adv Excel to business Ettiquutties. Best part is management here. All are really helpful and supportive. workplace culture: Fun and Earn. Hardest part : To leave this jobMost enjoyable part of the job is friedly working environment here
Free snacs and sweets on special occasions
The best organisation to work with! Great peers, supportive seniors, employee-centric policies , superb working environment , leaders show extreme empathy for personal problems
Flexible working hours, employee-centric policies, humane work culture
If you got offer in EXL company for MNP process, you are finish. Any other process is fine. Team leaders are very harsh. Think before you join in MNP process .
This company does not have a lot of growth opportunities in the U,S,,they also, treat us as second class workers. Not a good work environment. I learned nothing...There is no workplace culture...the hardest part is getting use to never accruing more time over the years.
You have great co-workers
Healthcare benefits are high...no growth in the US
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I would highly recommend EXL to anyone who is willing to learn, work hard and want to grow in a healthy & supportive environment. I've become part of the EXL family about 3years ago with not much contact centre experience however was given the opportunity to excel with the support of management. If you have a vision and determined to reach your professional career goals EXL will definitely help you achieve this.
They say a Happy, productive worker works harder... That is very true for my working experience at Exl.The structured environment and amazing work culture amongst staff and management adds value to your working experience.Great company to work for👍
Intense compliance rules
Have to work extremely long hours, no work life balance, hierarchy / designation based culture - people at higher designation above you are always right mindset, leadership will say anything and everything to keep you from leaving but never fulfill their promises.
Here one can start career. They will let you learn how to be professional. However as time goes we need progress in career but no leadership team will take responsibility to show you path. Rather they will work on how can they make your life more challenging.
Good to start career
Pay structure and promotion are pathetic
Able to learn new things on the account Ive handled . Able to help customers who were disable , providing them assistance for application of insurance and benefits.
free food and accomodation during pandemic
removal of some benefits we had before
CoolOverall very good company which takes care of their employees.. Many opportunities to learn and grow... Onsite experience is also available and awsome
I got my contract 3 weeks after starting training.We received our shifts 3 hours before your shift starts.We were told it's customer service, but it's insurance sales actually!The pay can barely pay for rent.There aren't any actual benefits besides the lil contribution towards medical aid... I mean LITTLEYou feel like a prisoner when you're inside, literal metal detectors and unwanted body searches arleast 3 times a day!
The building is in town
Working there is a con, kiss your happiness goodbye