Explore Learning Employee Reviews
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Explore learning is great if you're looking for a job with low hours but high commitment and energy. The pay is poor considering that you are teaching children and there is little opportunity for tutor progression. Management is often poor and they tend to be really last minute and ask to do sessions 10 minutes before they start
Poor organisation and communicatiom
At the branch I worked in at least, management was very catty instead of professional/supportive, and they just posed further stress on all employees. When they were off, we would all breathe a sigh of relief. Employees are paid as little as they can legally get away with. I worked there when I was 17 and I received £5.60 an hour to teach 6 children at a time (please bare in mined that they all had their own work, specific to them). I personally found this ridiculous considering how much parents actually paid for each child to be there. They just want to maximise profit as much as possible. There were often children with behavioural problems or SEN, which is fine, however the training provided didn’t actually prepare workers for such interactions. Which added to the overall stress of the job.
If you want to be paid minimum wage to teach go ahead, at the end of the day a supermarket checkout assistant takes home more than you and you can be sure you'll be stressed and running around with an hour to complete activity cards for 6 kids, and be sure to be smiling and giggling the whole way through or they don't like it. Said you can find your own way to teach but it's not true, they have an American company culture and it shows.Weirdest educational experience of my life, worked in several schools before this, left before my probation was up..
Amazing, supportive managers who take care of you all the way through your time as a tutor. The team is like a family. The pay isn't the best but when you're working with kids part-time, the pay isn't at the forefront of your priorities. The job is also super flexible.
Pay not as high as if you were a private tutor
Poor pay. Staff are very undervalued and on many occasions have not been paid correctly .It’s easy as a side job to make a bit of extra cash. If you’re working from home, more responsibility is thrown at you and you’re not paid any more. The work hours are scattered which interferes with your entire day.
really nice working there. developed great relationships with the kids and parents. was an absolute delightful experience. used to attend and love the working environment. can be noisy sometimes but not for too long.
I worked as an Assistant Director for over three years and found the role provided good experience as a first-step in your career that offers invaluable insight to so many areas of business (finance, HR, administration, education, sales and more). However, the role is mis-advertised as an 'education' role when it is purely a sales role and as an individual, you are overworked and often overlooked unless you smash (not just achieve) your sales and KPI targets. There are not enough work hours in the day for the workload and unrealistic targets given to and divided between two managers and you are often scolded for not completing your work. Centre Directors have absolute autonomy with little to no supervision which can absolutely make or break your experience working in a centre. The company pride themselves on caring for their people, but the business and its customers will always come before you, and at the cost of your own mental health. It is not unheard of that those struggling with this balance are then branded "unable to cope" or "unable to rise to the challenge this role presents" which is more than unjustified. It is important to note that this role does have enjoyable parts and strong motivators. Working with the children is by far the biggest motivator and if you're lucky enough to work with a good team (of managers and tutors), the stresses of the day become more bearable. The experience this role offers can not only help you to discover what you truly love, whether it be sales or education or recruitment or HR, but it can catapult you into your chosen industry - more...
The time you spend working with children, the relationships you build with families is a strong motivator
Weekend work, long and antisocial hours, high turnover of staff, little support from superiors
Management could be a little bit rude or hars, and there wasn't much room to advance. They told me I had to work even though there were no trains that day due to a strike and the bus would have taken me 5 hours?? Sometimes didn't get paid correctly (£28 instead of £280) and management told me I couldn't leave my job due to me relocating as they needed staff. Worked pretty much all weekend and throughout the week, really tiring and stressful and not much support from management. Often only got 20 minutes for lunch as well in a 10 hour shift, and not allowed to eat on site, so I just didn't eat.
Sometimes nice tutors to work with.
Long hours, low pay for what we were doing, no breaks, management not very understanding of issues that may impact your ability to work.
Summary if you don’t want to read all in detail:Very sales-based role, it’s what everything revolves around. Hours are unsociable and you have to work on weekends. Not much room for growth and development. The teams you work in are very small, maximum of 3 managers including yourself, so if you don’t get along, it can ruin your experience.Review:EXTREMELY SALES-ORIENTEDI was an Assistant Director (AD) at Explore Learning and had a completely awful experience. If you are looking for a job in sales, then this is the job for you! It isn’t clear on the website, but it is extremely sales-oriented, whereby you are constantly trying to meet targets to get families and children to sign up for tuition at the centre. Your performance is based on how many ‘trials’ you book (which are like taster sessions with families before they agree to sign up). Then you are also judged on how many ‘sign ups’ you get. Day in, day out, especially on weekends, you are figuring out how to get as many families to join. It’s all about the numbers and which centre can grow the most. What’s worse is that it doesn’t even matter how well you perform as an individual because you’re working as a team of 3 managers. If your boss (the Centre Director (CD)) is not booking many trials, they will still get credit for your work because all that matters is how many trials your team books together. So if you are looking for a sales job, this is for you. Not much actually gets discussed about the kids’ progress and their education. You just have to be good at sales, and marketing a service even though you don’t - more...
Working with children
Long and unsociable hours, working on weekends, not much room for progression, very small teams.
Management are not very professional. Many people lack real world experience and professional skills. They seem to like to maintain the status quo where they are the top dogs and do not like people advancing who could threaten them.
Children are great
Just....don't apply.....no energy to even write about my experiences. Training was in depth, looked a lot at KPIs, management, statistics, how to run a centre etc Prices way way much for what parents were getting and felt uncomfortable persuading parents who were struggling financially to buy membership.
Salary, training, helping the kids
Fakeness, stressful, street marketing, very overly positive culture
Tutors and Center Managers were overworked and under qualified. It is essentially a glorified day-care center/nursery. Tutors are paid minimum wage with very little to no progression, minor pay increase went to friends of the managers rather than well performing tutors. Additionally the title of 'Tutor' was misleading. Actually, tutors were responsible for recording a handful of questions that the pupils answered on a basic computer program. There was no time to teach considering each student got an average of 10 minutes of tutor time per hour (since tutorials were in rolling groups of 6) and in those 10 minutes several questions and a summary of the student's progress had to be written down. Bad place to work, bad service to use (unless you just want day-care).
Nice to work with kids
Bad pay, bad hours, bad service
My branch managers were enthusiastic and kind. While I didn't agree with the systems in place for rewarding respectful behaviour, as I believe it should be an expectation, the environment for tutoring was fun. The hours were hard long-term as I had an hour travel time either side.
The most fantastic thing about Explore Learning is the variety of roles which you cover in your day to day activities. You cover marketing, recruitment, education, sales, business management, and many more topics! Therefore, it can really help you find out what you want to do as a long term career. However, the role is incredibly tiring as you have to run the centre successfully, grow the business, train the staff and complete all the admin. As it is so all consuming, it's not a sustainable position long term.
It is a warm and welcoming environment with the most loveliest and kind teaching staff. Children look forward to coming to Explore Learning as they make learning fun and enjoyable which leads to happy appreciative parents, but most importantly the children are gaining all the education tools needed to be successful at school