Fairway Homecare
3.2 out of 5 stars.
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Fairway Homecare Careers and Employment

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Salary estimated from 91 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 22 reviews and is evolving.


HCA/Support Worker in Sutton Coldfield, West Midlands
on 19 July 2020
A good start to working in the care industry as an individual with little to no firsthand experience.
I've worked for Fairway for a number of years and have experienced many changes from the onset and throughout. As with any care company, staff turnover is high. The company provided learning opportunities to enhance the employee's capabilities and utilize skills. However, the waiting list can vary. Depending on the location, there are plenty of homes to visit and work at which covers the mention of variety. The uniforms are tidy and smart. ID badges are required for which the company will provide replacements if necessary. The cost of a new uniform however is £20 for a tunic. They also supply black t-shirts with the company logo which are ideal for support care work. During my time with the company, I have experienced a great deal of unfair treatment from coordinating staff and care home staff members. Reports are not handled effectively and rarely any feedback that isn't negative is provided. Favoritism is demonstrated - I have found that the agency cancelled my shifts, stating that the home no longer required cover; however I discovered that the shifts were given to another employee. This has happened multiple times. The agency has also failed to notify when a shift has been cancelled which resulted in a wasted journey and not being paid. It is difficult to communicate with coordinators as the conversation feels one-sided and their behavior is atrocious at times. The job opportunities provide a stepping stone for a further career in care, though unprofessional behavior and lack of effective communication are the main reasons why I would not continue working for the company long-term.
Health Care Assistant in Birmingham
on 3 June 2021
Fairway call them selfs fairlogic but has no fairness
Fairway must be the worst place to go for a job as you will get in very easily with no problem they don’t even do any checks, wages are a waste off time working an staff there treat you like as if your no one if it’s wasn’t for us they would not have a job too.
Health Care Assistant in Sutton Coldfield, West Midlands
on 27 April 2021
Poorly paid
People that work for fairways are nice but the people that run the company is a bit poorly run, as I didn't receive help from this job, I was just thrown in the deep end with only 4 weeks training and without shadow shifts, I was left out and in the end I just couldn't do it. It's agency work. Not enough Hours and little pay. Never will I go for agency again.
Care/support worker in West Midlands
on 22 April 2021
Great staff and great opportunities to advance
Fairway has been great for me from care assistant, domestic and support worker roles I have enjoyed the opportunity to try all these roles. Have great support from staff and are very understanding and work with you to fulfill what you need and sort any concerns you have about a new or different role. Fairway are a pleasure to work for and here's to many more years.
Support Worker/Care Assistant in Birmingham
on 12 January 2021
Friendly supportive stuff, Fun place to work
After a training course I did with fairway, I had an interview and was hired the same day. Fairway Team are very friendly and supportive all through out.I had to stop working and care for a family member who at the time suffered a stroke. I have recommended them to a people too.They really care about their staff, Give them a try you will enjoy working with them.

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Questions and answers

People have asked 12 questions about working at Fairway Homecare. See the answers, explore popular topics and discover unique insights from Fairway Homecare employees.

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Interview insights

Insights from 17 Indeed users who have interviewed with Fairway Homecare within the last 5 years.
Average experience
Interview is easy
Process takes about a day or two

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