Work wellbeing score is 68 out of 100
4.6 out of 5 stars.
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Fast Despatch Logistics Employee Reviews for Delivery Driver

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Job Title
Delivery Driver196 reviews
Location
United Kingdom196 reviews

Ratings by category

4.6Work-life balance

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Found 196 reviews matching the searchSee all 1,083 reviews
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Good company

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Sometimes hard work. Only every had 2 problems with wages being wrong but got it sorted the same day. Bad part. Having to wait longer than expected for final payment.
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Not that bad place to work

Enjoyed the work there,it was very busy somethimes but at most of thr times was calm and managers were always trying to support the drivers as much as they could.Would recommend starting work there if you are alright with the constantly changing weather conditions.Always bring waterproof clothes with you and do not forget,''COSTUMER IS ALWAYS RIGHT''
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Terrible place

Have not been paid over a month has passed managers do not listen to enquiries nothing much else to say.
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Shocking, domy bother

Shocking company to work for, manager wants you to work 6 days as it suits them not you, problem with wages, no communication, changing depo without any notice at all

Pros

None

Cons

Loads
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Terrible place to work

They will over work you, not care about your well being. They put pressure on you - give you so much parcels but very little time to complete the jobs. And when you leave they make it an effort to cheat you out of every penny they hold (3 weeks deposit).. So not only do you not receive any payment until the 4th week... They also find any mark possible on the van to excessively charge you.
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Insights into Fast Despatch Logistics

Based on 87 survey responses
What people like
  • Supportive environment
  • Overall satisfaction
  • Clear sense of purpose
Areas for improvement
  • Sense of belonging
  • Trust in colleagues
  • Ability to learn new things

Stressful job and they don’t pay you - AVOID AT ALL COSTS!!!

I worked at FDL for a month and nearly a month after my last shift I still haven’t received any payments at all. Support and DSP are both useless. The job itself is really not worth the stress, you’re worked like an absolute robot and the pay doesn’t justify it. Please avoid and don’t make the same mistakes I did!!!
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Awful

Rip you off with fuel and keep your wage when you finish.Out till all times at night management don’t care “you must deliver “ Worst place ever. No breaks no life

Pros

Non

Cons

Long hours, management, everything
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Let down

Worked here for about a year and half. The best advice I can give is that you should only apply for this job if you have your own van. The job itself can be physical, I consider myself quite quick and fit so I could finish the job in around 6 hours and collect a day rate which I enjoyed. I had no problems with management whatsoever. I got on very well with them and had help whenever I needed. However the van hire had stressed me out beyond belief. I left on good terms with no ill feeling, until about month later I had been sent a bill for £2000 for damages for the vans I used in my time there. All completely minor damages such as marks and minuscule scratches that you can’t even see. This completely changed my view about the whole company. You are self employed and replaceable so you are treated as a number. You have to pay your own fuel. You aren’t guaranteed 5 days and you have no idea of your work schedule for each week. Good for short term work, but wouldn’t advise for a long term career here. Absolute money grabbing snakes when it comes to the van hire.

Pros

Easy work

Cons

Work not consistent. Van hire. No opportunities.
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Too much work so little pay

The work is too much and really heavy. We have little breaks and it is extremely difficult. Management do not speak English and they prefer Romanian over others.
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Terrible management, no job security

Treat you unfairly,Pay seems good but you're self employed, pay your own fuel and van rental,No job security.Blame you for van issues, no communication and passive aggressive
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Stressful and bad paid

For a 3 cm scratch on the van they charged me £900. Be careful with this company. You don't even have time to go to the toilet and you will not eat during the day.You won't be able to have a life anymore.
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Really good company.

Delivery job is great. When you loaded and out, you are by yourself. Sometimes it's long hours as route planning is bad, so you finish when done with delivery and that sometimes is quite late.

Pros

Nice management, good co-workers

Cons

Long hours
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The worst company I’ve ever worked for

The worst company I have ever worked for. It’s extremely physically demanding with a lack of empathy from the managers. 11 hours work every day is a very tough way of making a living. There would also be situations where I would not be given shifts, but I would still be paying for rental of the van so on those days I would be losing money rather than making it. Following my resignation I thought I was done with this company’s trial and tribulations, but no - I was charged £800 in ‘damages’ to the van I used, when all these damages were actually scratches - utterly ridiculous. You’re provided with no legal protection, even in terms of basic health and safety. The pay is not worth the emotional stress this company has caused me.

Pros

None

Cons

Everything
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I dont like

managers are ridiculous and the company doesn't pay you all the money. when you finish the route and you are 100 miles away from the depot, you are not paid for those miles

Pros

Nothing

Cons

Long hours on the road
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Physically demanding

Too much load to complete withing the hours allocated unless you run from door to door which is extremally physically demanding. When I stopped to eat a sandwich at lunch time they called my mobile to ask why my van was not moving and told me to eat while i drive.
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Delivery driver

It is a good place to work, payments are always on time. You know your work. There are a lot of rules, about performance, safety, and etc. but as soon you get with them, everything is fine after.
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Bad services

People at work are friendly, also managers tries to help you. But the company does big business with the vans. Over charge you if any damage founded. Fake damages just to charge you. If you plan holidays (which are unpaid obviously as self employed), forget about your last month money that you are aspecting. Maybe you will get paid few weeks after you came back to work. Basically you will keep working for free for long time until they don’t decide to start to pay you. The office service is very very slow!
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Very stressful and unstable job

work for them for 7 monthsduring the lockdown it was fine then it was that every month that passed the packages that had to be distributed doubled they forced me to move to a larger van in which they gave me up to 450 packages to distribute in a day in 9 hours and when and at They were already sending me drivers of small vans for 6 hours to take packages from which they deducted £1 for each package they took from me. As a result, they gave me a larger van for which I paid £50 more per week, per day only. They paid me £20 more but they gave me double the number of packages to deliver, so they sent other delivery men with small vans to take 30 or 40 packages from me, and that's when they gave you jobs because there were weeks when I worked 3 days and 1, they only gave me half a route and the van still had to be paid for
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They overcharge you after you leave

Bad company to work for, they charged me 920£ to fix a small dent, the only good thing was the relationship between drivers and the site manager. I'm thankful for the opportunity but I don't recommend it to anybody.
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Not bad but …

On a side menageries rly helpfully and good guys but management in head office so poor… they take a lots of money if you lending van for any micro scratches (I think they expect that cars are just for standing on a security car park not using at work)
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Horrendous

I wanted to go out on the road to see where problems were happening (My previous role I was a safety advisor for Teamknowhow) I realised the stress people were under after around 3 days out on the road.This is terrible,you are constantly rushing and under pressure.You receive messages from management telling you your 3 deliveries behind so you rush more.Even in the snow and ice.In the darkness, On farms.....The list is endless..And thats when accidents happen.Safety is VERY VERY poor,infact non existant. It should be their main priority but unfortunately it isnt.....Stay well clear of these!

Pros

None

Cons

No PPE, No consultation with Management, No planning and No Safety Culture
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Delivery Driver at Fast Despatch Logistics

Estimated salary
£154 per day

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Overall rating

Based on 1,083 reviews

Ratings by category

4.6 out of 5 stars for Work/Life Balance
4.6 out of 5 stars for Salary/Benefits
4.6 out of 5 stars for Job security/advancement
4.6 out of 5 stars for Management
4.6 out of 5 stars for Culture

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