First Bus
Happiness score is 39 out of 100
2.7 out of 5 stars.
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First Bus Careers and Employment

Work happiness

Scores based on about 192 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Can people generally avoid feeling stressed at work?
Do people feel their work has a clear sense of purpose?

About the company

  • Company size
    more than 10,000
  • Industry
    Transportation & Logistics
  • Link
    First Bus website
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330 jobs


Salary estimated from 5K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 494 reviews and is evolving.



Chargehand/Supervisor in Swansea, Swansea
on 15 September 2022
Not a great place to work
Good management. All systems in place. But most of the staff want to compromise on quality to please the management . Didn't receive any support from colleagues.
bus driver in Camborne
on 12 September 2022
Very poor pay for the responsibility
Very low paid for the responsibility you have, poor working patterns with minimal time off between shifts, no communication between drivers and management, who just want buses out on the road regardless of driver wellbeing.
Driver in Cornwall
on 12 September 2022
Not bad....not great either
Management are clueless about the corniche roads and even more clueless about rotas. Drivers support each other as managers couldn't care less. Kiss your social goodbye and try not let the public get to you as the higher ups will believe the public over you every time
Bus Driver in Bristol
on 7 September 2022
Long hours & high stress
Given little support, unresponsive to employees needs, high level pressure from management, intolerant to sickness or time off.High level of abuse from customers.Not suitable for drivers with young families. Equally & diversity support seriously lacking.
PCV Driver in West Yorkshire
on 31 August 2022
Good at times
Will send you put in a 30+ degrees cab with a broken fan that only blows warm or in winter a heater that takes 3 hours to heat up and won't even clear the screen.

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Questions and answers

People have asked 77 questions about working at First Bus. See the answers, explore popular topics and discover unique insights from First Bus employees.

See questions about:

  • Salaries
  • Interviews
  • Hiring Process
  • Working Hours
  • Working Culture
  • Benefits
  • Working Environment
  • Background Check
  • Dress Code
  • CEO
  • Job Opportunities
  • Shifts
  • Work from Home
  • Hiring Age
  • Company Future

Interview insights

Insights from 609 Indeed users who have interviewed with First Bus within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Problem solving questions i.e. what would you do questions in this situation

Shared on 11 April 2022

They just want to hear how much you want the job regardless of specific questions.

Shared on 28 August 2020

What customer experience do you have

Shared on 1 March 2018

Common questions about First Bus

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