Work wellbeing score is 60 out of 100
2.7 out of 5 stars.
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United Kingdom772 reviews

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2.3Work-life balance

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rotadriverunsociabledepotpassengerpatterndrivingrubbish

tired

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shift work, weekends, you name it. everything is great throughout the training because you do normal hours monday to friday then boom! the shifts start and the body clock takes a hammering
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Terrible do not apply if you want a stress free job.

What is the best part of working at the company?The performance bonus scheme is the best part of the company What is the most stressful part about working at the company?Everything about the job is stressful, terrible colleagues, company values are bad, management is terrible and the bus are faulty What is the work environment and culture like at the company?The culture and work environment are appalling What is a typical day like for you at the company?It is tiring draining and it really affects your mental health
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Very them and us like I said just a number

What is the best part of working at the company?Nothing you are just a number no home lifeWhat is the most stressful part about working at the company?Everything long shifts and no help from unionWhat is the work environment and culture like at the company?Very poor they not bothered about you so long has the work is done What is a typical day like for you at the company?Very stressful and unappreciated
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A good place to work

What is the best part of working at the company?Wages are good once you completed 6 Months probation period What is the most stressful part about working at the company?Traffic congestion lots of road closure and very rude passengers especially on the University of York What is the work environment and culture like at the company?Reasonable very good people but as in all jobs you have the awkward miserable drivers What is a typical day like for you at the company?Always very busy stop at every bus stop outwards and inwards but that's the job
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Not worth

Not worth at all for that payment, and company doing nothing for you. Shifts are so bad, in one week you can have early, middle and late. No time on rutes. To much stress for very small payment.
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Insights into First Bus

Based on 366 survey responses
Areas for improvement
  • Energising work tasks
  • Support from manager
  • Time and location flexibility

Fun but stressful

Very satisfying job controllers are decent 👌 long hours on a low pay buses are not the best you can have good banter with thr other drivers public can be a pain
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Relax to go ahead

What is the best part of working at the company?Weekly pay manage financial problems.What is the most stressful part about working at the company?Customer handling and diversions
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I've worked for first for over 5 years

First say they are inclusive and that they help promote a good work life balance but they don't. There rotas are ridiculous and the timings on your duty have got worse. There is no general pay structure throughout the company so one area will be paid over £15 an hour and another will be paid up too £3 less. Its a very male oriented role and if your part of the lgbtq collective then be prepared for some homophobia in you career. And higher up management don't really give a dam about you as long as you are ok to drive a bus with basic training and route knowledge. And if you have an accident they instead of understanding what caused it they pull you in too a formal meeting and give you a warning. And the vehicles are poorly maintained they leak through the roof they break down constantly and your left with angry passengers to deal with because the engineers don't care

Pros

Free travel card

Cons

Long days
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Poisonous

What is the best part of working at the company?Shait company ,c mangers,and supervisor who ask for .favours..but they don't record it What is the most stressful part about working at the company?Timings and routes ,also they're w rsWhat is the work environment and culture like at the company?Poison, rasist and alot of b s
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If you wanna work in a place where you are a number and nothing else go here

Overtime always available to anyone who isn’t employed by first I.e agency drivers who are paid more than you anyway. Managers couldn’t possibly do any less for you. Hardest part of the job was finding a manager. Workplace culture was if you can’t work that shift tough it’s what you’ve been given, unless you are one of the favourites then you get what you want always.

Pros

Free travel cheap train tickets canteen ability to earn £800 per week

Cons

Managers, certain T.C’s certain Inspectors, lots of snakes who pretend to be your friend but stab you in the back
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Easy job for a bus driver.

What is the best part of working at the company?I’m not doing service work, but airport work. So I’m happy.What is the most stressful part about working at the company?Working nights for the same pay as days.What is the work environment and culture like at the company?The few people I see, it’s OK.What is a typical day like for you at the company?Fine, to and from a car park, in a bus!
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Thought this was the job of my dreams

Thought was wrong. Buses are not reliable, work life balance is questionable. Wages aren't paid correctly. Management are awful. There isn't much else to say about this company.

Pros

Not much

Cons

Not a great job
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Management don’t give a toss about us

Management don’t care at all about the drivers! Very stressful and good percentage of customers have no manners and are ungrateful, best part of the job is going home.

Pros

Good work colleagues

Cons

As above
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It's like working with your family we all help each other and support each other is amazing

What is the best part of working at the company?Colleagues are amazing. Benefits are great. Pay is good. No day is the same. Full training given which is fantastic. Its like a big family What is the most stressful part about working at the company?The job is only as stressful as you make it. If you are happy and helpful the customers are to. There is always that one but just don't let it get to you What is the work environment and culture like at the company?Brilliant. There is good banter you can always have a laugh. We respect others religions. We have a nice canteen What is a typical day like for you at the company?Up at 3 in work for 4. I always get in early to have a cuppa and a chat then out on the road watching other road users do stupid things. I genuinely love my job and the people I work with
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Dont Bother

not had much luck with first hadleigh, too many rules, long hours, rubbish busses, rude passengers. only good thing is the other drivers are friendly and the canteen is good
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Avoid

Horrible job, horrible people horrible company, if you want to ferry around rude people who stink and Aberdeens finest junkies you will love this job. After a few weeks you will have no soul
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good bunch of chaps

good committed company to work for . good pay level and befits. all training provided For free and constant. some really nice people to work with and good shift patterns
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Stressful and challengeing

What is the best part of working at the company?I was working as bus cleaner and it was long hours I never got paid and they were all foreign labourers employed by first buses What is the most stressful part about working at the company?Long hours and the work personal are all foreign no English What is the work environment and culture like at the company?Dunno I worked for a week and it is like I don't know at moment how the work is there What is a typical day like for you at the company?I really couldn't tell ubi did nights
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Shattered

What is the best part of working at the company?The hours are brutal, forget any home life What is the most stressful part about working at the company?The hours are unsociable beyond anything I have ever worked What is the work environment and culture like at the company?Good other drivers and staff are helpfulWhat is a typical day like for you at the company?Get to work grab your worksheet which tells you your routes for the day, check over the bus and off you go to work
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Gone to the dogs, not a good place to work.

Management really don't care, as long as their boxes are ticked and the figures look good. To the company you are just another payroll number.Job security is there, so don't worry about having to go above and beyond, there's no need, you'll still going to get paid.Would sooner sign on than ever work there again and I did 9 years.

Pros

Do what you like with little consequences

Cons

People, management, company direction
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Great people. Hours unsociable. Stress.

Alot to learn in the first few months. Other drivers are great and there is good fun when on breaks. Job is stressful with unsociable hours. Pay isn't bad.
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Overall rating

Based on 785 reviews

Ratings by category

2.3 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.3 out of 5 stars for Management
2.5 out of 5 stars for Culture

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