First Option Healthcare Culture reviews

Good working environment and great staff you will work with. Even from start staff will be extremely friendly and helpful for any problems you may have in day to day work.

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Senior Management, Culture, Pay and Benefits, support and education , team work

Employee (Current Employee) - Croydon, Greater London - 7 February 2023

I have worked for First Option Healthcare for over 2 years, the senior management team have been very supportive, I am given the opportunity to make a difference to clients in their own homes and meeting families and ensuring that I meet the clients needs when recruiting for HCA's and Nurses. First Options values their staff and clients and go the extra mile to support all clients and staff.

Pros

Senior Management, Culture, Pay and Benefits, support and education

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Insights into First Option Healthcare

Based on 6 survey responses

What people like

Fair pay for job
Overall satisfaction

Areas for improvement

Trust in colleagues
Ability to meet personal goals
Feeling of personal appreciation

Amazing Team & Best Company I have Worked For

Clinical Lead Nurse (Current Employee) - Croydon, Greater London - 15 September 2022

A company that follows and has values. With looking after clients with complex needs the job will always be difficult and a challenge, however the team are very supportive, great training, processes and structure which there was not in previous similar roles.

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Excellent Company to work for

Clinical Nurse Manager (Current Employee) - Croydon, Greater London - 30 August 2022

I have worked here for over 2 years now and have worked with some excellent colleagues throughout that time. I have found the management team to be supportive and have had excellent training provided in order to perform my role effectively. The Clinical Team work really well together and have an excellent team working relationship. The care that is provided for the clients is excellent and they are all involved in developing their care plans and packages. The office staff are very attentive and they assist all the teams when they can. Overall this has been an excellent company to work for and the people really make it a pleasure to be at work.

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Inadequate Management and lack of caring

Clinical Lead Nurse (Former Employee) - Croydon, Greater London - 14 August 2022

Following on from a previous review - of the 15+ Clinical Lead Nurses and various other staff members who have left the company (voluntarily, pushed out or asked to leave) it’s unlikely that ALL of these staff been lazy? Sadly, following the departure of excellent senior management and directors the current senior management team is completely lacking in knowledge, experience, people skills and ‘caring’. The lovely compassionate ethos of the company which appealed to many at the start of our employment has been destroyed. The management style is now ‘’do as I say, not as I do’ and to question or raise concerns about certain managers is to seal your fate within the company.The company also claims to support and understand mental health issues. Sadly, this was not demonstrated in how they treated their staff. Many felt anxious, overwhelmed, vulnerable and isolated, by how they were treated. As a nurse, if you work to our nmc code, patient safety is paramount , you value your nursing registration and have professional integrity and respect for your colleagues, then this isn’t the company for you.However, if you are a ‘yes’ person, will not challenge increased (pointless) new roles or raise safety concerns, enjoy working in a ‘blame’ culture and taking ‘orders’ from incompetent people, then this is the company for you.

Pros

Competitive salary

Cons

Poor leadership, unsafe practices, lack of support, long hours and working expectations, blame culture.

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Good company

Mental health care Team Leader (Former Employee) - London - 6 April 2022

Great team, amazing pay, brilliant management, perfect work life balance. A very sustainable business to work for. I would highly recommend this company to a friend.

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Really lovely supportive team

Coordinator (Current Employee) - Croydon, Greater London - 28 August 2021

Really supportive team to work for in Croydon as long as you get the work done and they are very helpful if you need help.All the equipment needed was supplied very promptly.Brilliant 🤞

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Team

BUSINESS DEVELOPMENT MANAGER & REGISTERED HEALTH & SOCIAL CARE MANAGER (Former Employee) - London, Greater London - 22 January 2020

I highly recommend the work culture at First Option Healthcare. They have a caring, friendly environment. The Managing Director ensures that everyone is happy in the work place, after all, a happy employee will always produce top notch work. Salaries are competitive and a good commission structure is in place. The hardest part of the job is managing the out of hours workers as temporary staff can be quite fickle over weekends and bank holidays. However, the company pays them a good weekend and bank holiday rate which encourages staff to turn up.

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