First Option Healthcare
3.5 out of 5 stars.
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First Option Healthcare Pay & benefits reviews

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United Kingdom16 reviews

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3.8Work-life balance
3.6Pay & benefits

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I have worked on a package of care for 18 months and have found the First Option team to be supportive and responsive. They have helped me with my revalidation and have put me on further training that is relevant to my job.


Good rates of pay. Training is excellent standard.


Travel time from home to work.
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Senior Management, Culture, Pay and Benefits, support and education , team work

I have worked for First Option Healthcare for over 2 years, the senior management team have been very supportive, I am given the opportunity to make a difference to clients in their own homes and meeting families and ensuring that I meet the clients needs when recruiting for HCA's and Nurses. First Options values their staff and clients and go the extra mile to support all clients and staff.


Senior Management, Culture, Pay and Benefits, support and education
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Insights into First Option Healthcare

Based on 6 survey responses
What people like
  • Fair pay for job
  • Overall satisfaction
Areas for improvement
  • Trust in colleagues
  • Ability to meet personal goals
  • Feeling of personal appreciation

Inadequate Management and lack of caring

Following on from a previous review - of the 15+ Clinical Lead Nurses and various other staff members who have left the company (voluntarily, pushed out or asked to leave) it’s unlikely that ALL of these staff been lazy? Sadly, following the departure of excellent senior management and directors the current senior management team is completely lacking in knowledge, experience, people skills and ‘caring’. The lovely compassionate ethos of the company which appealed to many at the start of our employment has been destroyed. The management style is now ‘’do as I say, not as I do’ and to question or raise concerns about certain managers is to seal your fate within the company.The company also claims to support and understand mental health issues. Sadly, this was not demonstrated in how they treated their staff. Many felt anxious, overwhelmed, vulnerable and isolated, by how they were treated. As a nurse, if you work to our nmc code, patient safety is paramount , you value your nursing registration and have professional integrity and respect for your colleagues, then this isn’t the company for you.However, if you are a ‘yes’ person, will not challenge increased (pointless) new roles or raise safety concerns, enjoy working in a ‘blame’ culture and taking ‘orders’ from incompetent people, then this is the company for you.


Competitive salary


Poor leadership, unsafe practices, lack of support, long hours and working expectations, blame culture.
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Excellent caring company to work for

I have worked at First Option for 9 months and have found them to be a very understanding and compassionate employer. They are always supportive when needed and I know I will always enjoy the work there.


Great rates of pay, good availability of work


Occasionally had to travel for shifts.
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I highly recommend the work culture at First Option Healthcare. They have a caring, friendly environment. The Managing Director ensures that everyone is happy in the work place, after all, a happy employee will always produce top notch work. Salaries are competitive and a good commission structure is in place. The hardest part of the job is managing the out of hours workers as temporary staff can be quite fickle over weekends and bank holidays. However, the company pays them a good weekend and bank holiday rate which encourages staff to turn up.
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Overall rating

Based on 16 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.7 out of 5 stars for Culture

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