3.1 out of 5 stars.
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FirstGroup Careers and Employment

About the company

  • Founded
  • Company size
    more than 10,000
  • Revenue
    £730m to £4bn (GBP)
  • Industry
    Transportation & Logistics
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3 jobs


Salary estimated from 1.5K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 328 reviews and is evolving.


Senior Change Manager in United Kingdom
on 13 July 2020
Very good places to work
Fantastic group of people and good work ethics promoted by management.plenty of areas for promotion and opportunities for training using the first university
PCV Bus Driver in Doncaster
on 24 August 2021
Decent wages compared to other companies. Driving below standard vehicles on unachievable timetables.
I used to enjoy this job and the company, however over the past couple of years is now just a means to an end. Pays better than other operators. Running times are unachievable, constant abuse from public, no support from management. Vehicles aren't maintained, pressure from management to just keep driving. No inspectors, no functioning union. No time to actually provide any customer service. Keep your head down, don't question tickets, earn your money and get out because unfortunately it's not going to get any better.
Bus Driver in Sheffield, South Yorkshire
on 7 August 2021
No life
A 8 hour shift will mean your out of the house at least 11 hours, with travelling and breaks! Under appreciated and abused all day by the public. I’ve been a bus driver on and off for years and it’s a horribly stressful job.
Bus Driver in Bradford, West Yorkshire
on 23 July 2021
Pay was good that's about it.
Apart from the pay it was a horrible job. The shifts gave you no home work balance minimum rest between shifts. 7 days straight on bounce for 4 days off. Finish on a late start early in the morning.Very over zealous management anything went wrong such as an accident or complaint you were guilty irrespective.Stressful with traffic and the time tables you had to run to you couldn't even do it in your own car bearing in mind a bus has to stop regularly.Always constantly recruiting due to drivers leaving with stress or sacked by the management.
PCV Bus Driver in Glasgow
on 11 June 2021
Absolutely toxic conpany.
Would not recommend working for worst bus to anyone, zero work life balance ,zero flexibility for child care and a management team that do absolutely nothing to resolve any issues at work. A culture of intimidation, accusations and being judged as guilty of any incident before the full facts or any evidence is provided to prove either way. Wages are prity poor for a large scale company with over time being paid at no additional rate ,long periods of shift patterns giving little time to any sort of life out side of work .

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Questions and answers

People have asked 32 questions about working at FirstGroup. See the answers, explore popular topics and discover unique insights from FirstGroup employees.

See questions about:

  • Hiring Process
  • Benefits
  • Interviews
  • Working Culture
  • Working Hours
  • Salaries
  • Working Environment
  • CEO
  • Dress Code
  • Drug Test
  • Job Opportunities
  • Part Time Jobs
  • Work from Home
  • Work Life Balance

Interview insights

Insights from 77 Indeed users who have interviewed with FirstGroup within the last 5 years.
Average experience
Interview is average
Process takes about a day or two

Interview questions

What the company's task is.

Shared on 14 July 2018

Just tell them anything, they'll employ anyone

Shared on 13 January 2018

Can you work under pressure, meaning can you drive on time by speeding

Shared on 22 November 2017

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