Firstsource Solutions Careers and Employment

a little depressing for the salary, met some great people though also can do overtime if needed.. would recommend for school leavers as an entry into customer service

Customer Service Advisor in Derby, Derbyshire

on 24 June 2022

kinda boring

you sit at the phones all day and sell anything and everything from sky, it gets kind of boring but for some campaigns the commission isnt too bad if you know how to sell

CSA in Derry City, County Londonderry

on 24 June 2022

Decent place to work (As long as you do what your told)

Management dont ask for anything unrealisticcan be challenging customers to have discussions with (Which are quite enjoyable to me)easy to make v good money with lots of overtime available at double pay

Sales Advisor in Derby

on 23 June 2022

The Economist

Don't work here if you have learning difficulties aka aspergers. The training at The Economist is utterly shocking because they waffle on about on about complete nonsense and give you barely any time to get comfortable with anything. I wasn't even given a chance to do the role because of the pointless chat accreditation they make you do even though its completely pointless as everyone copies and pastes the same thing. Screw The Economist and firstsource for their mediocre training. You are still stuck in the past and never gave me the support that should of given to me without asking

Outbound Sales Advisor in Derby

on 22 June 2022

Would avoid at all costs

Ever had those annoying calls of people trying to sell you something? Don't end up being the person making those calls.This job will make you question the morality of call centres as your only objective is to sell Sky products, even if the person doesn't need said products and there is very little payout afterwards.You're treated more as a number on a spreadsheet than you are a genuine human being.

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Interview insights

Insights from 620 Indeed users who have interviewed with Firstsource Solutions within the last 5 years.

Average experience

Interview is easy

Process takes about a day or two

Interview questions

experience in customer service?

Shared on 28 June 2022

"Name me a time when you showed leadership"? "Name me a time when you showed honesty"? "Name me a time when your guidance influenced others decisions"?

Shared on 10 January 2022

Standard interview questions

Shared on 28 October 2021

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