Fischer Future heat UK Ltd
2.4 out of 5 stars.
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Fischer Future heat UK Ltd Employee Reviews for Call Center Representative

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Call Centre Agent

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Worked their last August. Induction on the first day was poor and rushed and not structured, seemed they just wanted you on the phone selling. Training was really poor this was carried out by their two top sales consultants who were not really trainers lacked patience. The company had there own script we had to follow and the trainers produced there own script.The two trainers were rude and moody and after training was completed the did not help or communicate with you again. Not a friendly place to work expected 300 calls a day very little guidance to achieve this, customers confidence to take up the offers was low and commission structure was poor. Leaving the job was the best thing,

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Hourly Rate

Cons

Poor Training and Unfriendly
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Official response from Fischer Future heat UK Ltd

24 September 2018
Thank you for the time taken to review us. We are sorry to learn that you were unable to tell us at the time about your concerns and views. Since the time you have worked with us, we have developed ongoing, unified training, conducted by the managers. the targets are not 300 dials per day and if we were made aware of your issues we would endeavour to assist you in reaching the targets.

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Overall rating

2.4

Based on 19 reviews
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Ratings by category

2.4Work/Life Balance
2.7Salary/Benefits
2.3Job security/advancement
2.4Management
2.4Culture

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