Fragomen Employee Reviews
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Business Immigration Analyst (Current Employee) - Infopark - 16 June 2020
Indeed featured review
The most useful review selected by IndeedIts a good expierence for beginners and starting out for gaining expierence. Gives you an overall outline how the business immigration works if your keen to learn.
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Supportive and nurturing environment for career progression
Immigration Coordinator II (Current Employee) - Sheffield, South Yorkshire - 2 June 2021
I thoroughly enjoy working at Fragomen, from day 1 my team have been supportive all the way up to the very top, partners have one-to-ones with everyone on team and there are constant opportunities to enhance your knowledge.
Pros
Lots of benefits and freebies, great career opportunities, wonderful training throughout, great teams to work with and amazing cultural blends
Cons
Work load is heavy but there is support when needed
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Great employer, they really do care, however progression can be slow and sometimes is all about who you know.
Senior immigration consultant (Current Employee) - London, Greater London - 19 May 2020
Great people, good location and best place to learn everything you need to know about immigration, career progression can be slow. And during peak times working hours can be long and it gets really busy
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A Brilliant Company
Billing Coordinator (Former Employee) - Sheffield, South Yorkshire - 5 March 2020
The workplace culture is friendly, and the people are fantastic to work with. I'd strongly recommend to anyone starting out as their first job, providing they wish to get their head down and work.
Pros
Company nights out
Cons
Workload can sometimes be highly demanding
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Trying hard to be a reputable law firm without the necessary procedures in place
Finance Coordinator (Former Employee) - Sheffield - 5 February 2020
From the moment I had my initial interview with the firm, the disorganisation was clear to see from top to bottom in the company.
The company sets both very high standards in terms of work quantity and quality, which is all well and good if the training provided to employees is of an equally high standard. Alas, this was not the case. The training process felt disorganised and rushed, and when the inevitable mistakes later down the line arise, senior members of staff are very reluctant to accept any responsibility for this.
Do not expect manners from these senior members of staff either, as it seems that, despite them often not being as well qualified as people in lower down positions, they feel intellectually superior and thus have the right to speak down to these junior members of staff.
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Great Development
Coordinator (Current Employee) - Sheffield, South Yorkshire - 31 July 2019
A great firm with a good reputation in the immigration world. A great first step for anybody interested in the immigration sector or even somebody looking to enhance their skillset within a corporate environment. Although it is a law firm the office is a relaxed place to work with a good atmosphere.
Pros
Good team environment, monthly billing treats and staff recognition, good manager relationship
Cons
Sometimes a high workload but everyone works well together to get through this
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Fun place to work
UK Inbound Coordinator (Current Employee) - Sheffield, South Yorkshire - 23 June 2019
A great introduction to the world of immigration law. The majority of the staff are all friendly and helpful.
My first real taste of working ion a fast paced, office environment and overall I have enjoy it. the company offers a great working life for all employees.
Pros
billing treats, listen to music
Cons
poor wage
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Rewarding work, disheartening environment.
Coordinator (Current Employee) - Sheffield, South Yorkshire - 15 June 2019
Severe problems regarding onboarding and training. New starters are given frameworks as guides and then essentially left to fend for themselves. Training consists of trial and error, with feedback generally being a summary of your mistakes with no strategies for improvement. Individually, colleagues are friendly and the atmosphere in the workplace is positive. However, pressure is transferred down the chain of command and initiation of new hires is one of a long list of duties that senior members of the team simply struggle to find sufficient time for. Ample benefits, frequent free food and socials with drinks... but you will be expected to take responsibility for your own training, and you will be treated as a temporary resource at best.
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Worst "business" I have ever worked for
Finance (Former Employee) - Sheffield, South Yorkshire - 7 March 2019
I put the term business in quotation marks as Fragomen is not run as a business. You have people in management positions who know nothing about business or their own departments. It's the only place I've worked where a consultant was hired who knew nothing about the department he was consulting for. As a result, decisions are made that are baffling, solutions to process gaps are knowingly overlooked, and you are told where you're going wrong by someone less qualified than you.
There is a blame culture, which I was warned about by a senior manager early on, which leaves everyone terrified to take ownership of problems/issues meaning, nothing gets resolved and you have a lot of angry clients. There is no point raising this with management or HR, I did, they don't care.
The atmosphere is highly toxic, hence why we had over 100 people leave the office I was in over the space of 2 and a half years.
It isn't possible to complete your workload during normal working hours and you are psychologically pushed to stay beyond these hours (unpaid) to complete this unrealistic workload. This isn't just 15 minutes here and there, that's standard in any workplace, it's 2/3/4 hours after your finish time.
I've also never been spoken to so rudely by internal staff as I have at Fragomen. This is by people at all levels, admin staff right up to partners and despite raising the issue time and time again, it was never addressed. I believe politeness is the most basic of traits, apparently too basic for Fragomen.
Colleagues repeatedly broke down due to stress but nothing changes, more work is -
Pros
None
Cons
Long hours, no career progression, blame culture, complete lack of empathy from management
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Highly unprofessional, don’t support and guide employees, use benefits to disguise heavy scrutiny and work load
Immigration Coordinator (Former Employee) - Sheffield, South Yorkshire - 21 November 2018
I have never been let down more in my life by a workplace than fragomen in Sheffield. I worked as a coordinator for 6 months and although the work wasn’t entirely what I was interested in I felt like this was a good company to work for and they treated their employees with gratitude and respect but I couldn’t have been more wrong.
They lead you to believe they have fantastic work ethics and policies and treat everyone fairly but you are simply just a number and they do not care one bit about their employees. They lure you in with all these benefits with social events and nights out and fun things to do in the office, which is great , but it’s simply just a disguise to distract you from how closely you are being monitored.
Targets are exceptionally high which is fine for a high standard company, but the targets are not drilled into you at all they just seem like a passing comment, and almost nothing is said about how vital it is to meet those targets so you believe you are doing absolutely fine, even being told so by your senior coordinators.
Upon scrutinising your targets the managers and more importantly the senior coordinators, the people who you work so closely to day by day, do not give you the guidance and help you need if in any way you’re underachieving at all, they don’t give you any notice about what it is you’re doing wrong or how you can improve. They even ask you what it is you can do to improve, but that is only because they have no idea themselves and want to feed it back to the managers, when it should be their job to give constructive criticism, -
Pros
A couple of people on my team and more in the office, the monthly drinks nights
Cons
Unsupportive, poorly paid, misleading, unfair, uncaring, unprofessional
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Jobs at Fragomen
Great structure and professionalism
Compliance Consultant (Current Employee) - London, Greater London - 7 March 2018
An overall excellent experience, exceptional training, skills, and team - providing a world class service. Ability to progress and gain very in depth knowledge and responsibility
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Fun place to work but the money is not good enough
immigration officer (Former Employee) - Sheffield, South Yorkshire - 13 January 2018
Fun place to work but the money is not good enough. Lacks structure, high number of people leaving. limited career progression opportunities. High workload!!!
Pros
fun place
Cons
lacks structure
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Fun qorkolace
Immigration Coordinator (Former Employee) - Sheffield, South Yorkshire - 11 October 2017
This was a good environment to see if Immigration Law was the career for me, I feel I will be able to progress in any area of law, having been given the opportunity.
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People are not valued
Assistant Manager (Current Employee) - London, Greater London - 20 September 2017
Partners do not care that people are not happy and expect high turnover and do nothing to stop it. You get recognition if you work for certain Partners. It is not the Partners' fault if you do not get recognition. Some Partners are favourites and some are not.
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i was unhappy
Legal Assistant (Former Employee) - Sheffield - 14 August 2017
I was unhappy with the treatment and unprofessional environment that led me to leave Fragomen. There was no management and no team work! I felt ignored and out of place. I would not recommend to work there.
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Limited rewards and a culture of blame
Fragomen is certainly a well known and established corporate immigration firm. That part is not in dispute. The exposure you will get will stand you in good stead for other immigration firms.
However, working for Fragomen in the UK is certainly an interesting experience. First and foremost you will be working under a lot of pressure. Monthly billing targets are the most important factor. If you don't meet them, then be prepared to face a roasting by your line manager. They are not sympathetic.
Working at Fragomen is ok for a short period as they will introduce you to the immigration work. However, they have a large turnover of non lawyers to rival firms such as PwC, EY and KPMG. Why? Well the money and benefits are far better but also they have a better working environment and do not have a blame culture which Frags has. You would have guessed that Frags would have realised this by now but sadly not. Will they ever?
Also, the only way to progress is to become a qualified lawyer. They recruit internally for training contracts every year with around 4 positions available. If you can't qualify then you will face a brick wall. Period!
Pros
Good exposure to corporate immigration
Cons
Blame culture, support staff such as Paralegals and Coordinators treated as second class employees
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