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Franco Manca
3.5 out of 5 stars.
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Fast paced place to work

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Theres alot to learn but once you learn the preperation of things to do its quite easy to work to the standards they ask for. Be prepared for fast paced environment and keeping up with standards.

Pros

Free lunches

Cons

Non stop work
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Really nice staff, very bad higher ups.

They hired too many staff for the new opening to then fire some of them for tiny indiscretions giving poor excuses. No job security and rude kitchen and management staff. Including the operations people who were there to help open the store, always micromanaging and very condescending.

Pros

Meals on shift, good pay

Cons

No job security, bad management.
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Productive and Fun Workplace

Fast paced, casual dining experience with great food. Development for the right candidates. Lots of opportunities for career progression as the company continues to expand and grow
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Genuine Company

I worked at Franco Manca for 2 years. A typical day at Franco would include opening the restaurant (cleaning, food and general preparation) taking orders, preparing drinks, checking back on the customer, and taking payments, then closing the restaurant (cleaning, food checking and labeling) It can get very busy, especially during the summer. The people working at the Reading branch are amazing, genuine and loving people. It shows in the work ethic, culture and the way the customers get treated. There are no cliques and everyone is very encouraging for you to move forward. The store manager cares for the staff, if something comes up so the rota needs to be changed, she will accommodate this because of her understanding nature. The supervisors and assistant managers are also awesome, applying here be prepared to work with a lot of different backgrounds and casually picking up words from Italy, Greece, timor-lester and other languages. The chefs are also nice and calm, also interact with the staff in the front, in general the store is small enough so everyone is close to each other and you will never feel left out.Franco teaches time-management, interpersonal skills and TeamWorking Skills.

Pros

The most enjoyable part of the job is knowing that even though this is just restaurant work, you will gain friends and are always welcome to come by. The pay is also good, there are occasional prices and competitions set by the company.

Cons

The hardest part of the job would be that there is always something to do, it can get busy within couple of seconds. Occasionally there are some difficult customers, but thats everywhere, at least you know you will get a lot of support from other staff members if they do show up. -Also, once you work for Franco, you will set extremely high expectations of other work places
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Production place

Not a good experience, in London this company is very different they are extremely competitive and the atmosphere is great, Bath is another thing, stressful all the time.

Pros

Free staff food
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Very eas going person willing to learn more

Willing to learn more easy going person hard working willing to achieve something out ofmy working experience .I was helping with the preparation of food
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Great place, but not flexible

Really enjoyed working here. The people were the best part as well as the post shift pizza. However not a very good job for a student who wanted to go home for Christmas, and wouldn’t let me transfer to a closer branch so had to leave.

Pros

So friendly and great ethos, amazing people to work with.

Cons

Not flexible for students.
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A nice place to work

I had a 10 years experience in restaurants and coffee, a friend recommended me and it was a nice place for someone to strat,even without experience. I worked in Aldwych with Renato's Team for 10 months with some extra covers in other restaurants. In general, It was a nice place to work but shifts most of the time were very exhausted because of the location and theatres around.

Pros

Location

Cons

Work/life balance
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Excellent

Very fast paced working kitchen, very well organized and disciplined kitchen , very friendly mixed nations workers, well paid,very good management xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxx
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Confusing, stressful and daunting for untrained employees.

The language barrier was unbreakable unfortunately. I struggled on a shiftly basis to communicate effectively with team members that lacked the ability to speak complete English. In addition to this, not all staff employed could carry plates and other heavy objects. This meant that I was continually required to aid others in simple tasks. On top of this arguments between managers and kitchen staff were a common occurrence due to inefficiency and discrepancy regarding particular orders. Making some staff members feel uncomfortable. All of this was a shame because the job itself was a lot of fun. maybe just learn Italian.

Pros

free amazing food

Cons

arguments and undue stress
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Official response from Franco Manca

6 March 2020
Thanks for your feedback, it's important to receive, but disappointing that we didn't provide the best atmosphere to work in. We're proud of our Italian heritage, but English should be the language we use at work. We'll discuss your feedback with the management teams and use it to improve. All the best.

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Muchísimo estrés

Mucho estrés y competitiviad. A veces se exigían labores por encima de las posiblidades de los trabajadores.
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Official response from Franco Manca

30 January 2020
Thanks for giving your feedback, we’re happy to receive all comments and we’ll discuss these with our management teams with the aim to improve.
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Poor management

Average pay, but if you are a head or 2nd chef you will struggle to work smoothly because the managers have the right to take decision on the kitchen and kitchen stuff over the head chef, and they have no skills at all to do that..
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Official response from Franco Manca

30 January 2020
Thank you for your feedback, it’s really important for us to receive it, and we use all feedback to help us improve. We’re sorry to hear that in this case we weren’t able to provide the family environment we want for our teams. All the best.
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Good job good people. Poor management

Good people and food and fair wages etc. However Very busy and understaffed at times. Managers stressed easily. Lack of training. Unsociable hours and often working within 8 hours of previous shift

Pros

Food, colleagues

Cons

Management.
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Official response from Franco Manca

30 January 2020
Thank you for your feedback. We are pleased that you had a positive experience regarding our teams and our food, which is at the core of what we do. We’ll address your comments with our management teams and use your feedback to improve. Thanks again and we wish you all the best.
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Satisfied

Overall it was an satisfying experience. Teamwork was good in a good mood environment, and I highly recommend it to any person starting to work in London. Also the manager was always available for any question.
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Official response from Franco Manca

6 January 2020
Thank you so much for the positive feedback, it's great to hear you enjoyed working at Franco. All the best for your new role
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Not good at all

The company is growing too fast to take care of their employees. No work-life balance. Operation Managers too selfish and they trying to promote and progress people from the same country especially from East Europe (Polish and Romanian). H.R. absent..
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Official response from Franco Manca

6 January 2020
We're disappointed to hear this, it's not the experience we want our employees to have at Franco Manca. We're proud of the diversity of our teams at every level. HR can always be contacted on hr@francomanca.co.uk even after you've left us. All the best.
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Nice place to work

Very nice working atmosphere, lovely colleagues, good teamwork, good managment, flexible hours. You have an opportunity to grow if you want, there is a training program before you start the job.
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Official response from Franco Manca

10 December 2019
Thank you so much for the really positive feedback, it's great to hear you enjoyed your time with us. All the best!
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Felt as though there to cover annual leave!

After starting this job in the kitchen, I felt as though everything was going ok and even had acknowledgement of my hard work. A few weeks in, out of the blue I suddenly had no hours at all on the rota for the following week. I had no idea why. Upon asking one of the head chefs, he told me the company were cutting hours and I had apparently left the kitchen dirty which was untrue and as I was on probation that they were letting me go! If I hadn't of asked I would have never known and none of the managers were interested in discussing with me. Coincidentally the other kitchen porter was away on annual leave. I strongly feel they got me in to cover his annual leave. I even contacted HR and never got a reply. I would avoid this company as there is no job security and they may just get you in to cover somebodies holiday.
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Official response from Franco Manca

28 November 2019
Very sorry to hear that, it's definitely not the experience we expect anyone to have in our business. I understand HR have been in touch now, so I hope we can sort the issue out.
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Nice Environment friendly work place !

was a nice experience work for franco manca as have be part of from the first opening restaurant , main in tottenham court road , friendly work place excellent managment and stunning quality of product
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Official response from Franco Manca

27 November 2019
Thank you so much for the feedback, and great to hear you enjoyed your time with us. All the best for your new role.
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Horrible experience

I will not goin on deep but I would like just to say that working with them was the worst experience of my life. I am not a baby... No way. I will forget them.

Pros

Nothing

Cons

Everything
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Good place to work

A normal job, where you will learn everything about your role.
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Ambiente familiare , stimolante.

Mi è piaciuto davvero lavorare in questo ristorante . Lavorando per diverse ore si crea un bellissimo rapporto con i colleghi , diventando una vera e propria famiglia

Pros

Lo stipendio

Cons

Ore di lavoro
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Overall rating

3.5

Based on 44 reviews
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Ratings by category

3.0Work/Life Balance
3.2Salary/Benefits
3.4Job security/advancement
3.3Management
3.7Culture

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