Fresh Logistics
2.7 out of 5 stars.
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Fresh Logistics Careers and Employment

About the company

  • Company size
    51 to 200
  • Industry
    Transportation Management
  • Headquarters
  • Link
    Fresh Logistics website

Fresh Logistics provide 24/7 temperature-controlled solutions for the food, drink, pharmaceutical, healthcare, carbon fibre and related industries. Now in its 12th year, the company has built significant experience and resources by adopting a ‘never say no’ attitude, being able to provide anything from an emergency same day transfer of life saving drugs or blood to being trusted with £multi-million experiential marketing campaigns for household names. Building on foundations of work ethic, customer service and reliability, Fresh Logistics were crowned ‘Refrigerated Courier of the Year’ for an incredible fourth times at the latest TCS&D Awards.

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Salary estimated from 137 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 32 reviews and is evolving.



3.5t Van Driver in Derby, Derbyshire
on 19 June 2021
It’s great until exhaustion sets in!

When I first joined fresh it was amazing the staff were helpful it was in fact a dream job. But as soon as they realize you’re a grafter the work soon piles up. And the hours increase to much. I started off doing 12-14 hour days that’s fine but when that runs into weeks without a day off, and the hours increasing to 16 to 20+ hours a day. It really does become to much. And when you mention something they try and turn it back on you saying you’re taking too long, you’re routes are all over the place. What they don’t do is understand the roads! Speed limits, traffic congestion, road closures, roads that are unstable for a 3.5 ton van, narrow county roads. All of these things are your fault and an issue should you raise anything. It started out a dream job and after my first crash due to exhaustion of a busy week and working over 20 hours that day. I was just to write an incident report. Not checked to see if I was ok. 2 days later I was sent back out and ended up doing another 20+day. There was no chat to me to see if I was being over worked even though I told them I was extremely tired. I had 3 weeks off for a work related injury, and asked to go back on light duty’s. There was no risk assessment or was I even consulted about what light duty’s I could do, and if it was appropriate for me to come back instead I came back to work. The first week clocked up over 122hrs and had another crash due to working over 20 hours again. They didn’t reduce my hours or think about my safety at all they just let me go! They seam to think that passing the blame to the employees is ok. When the senior managers have a duty of care and are ethnically responsible for the welfare and safety of those they employ. They should know when a driver has driven to long without a break and insist on them taking one! Know when they have done way to many hours in a day and give them time to rest. Know when they have worked to much and even if the driver says I’ll do it the employer has the final say to say yes or no and should say sorry you’ve done enough you need to rest no more discussions your going to rest. Thank you for your hard work. Not allowing them to continue. They have the responsibility to take responsibility for the duty of care of all of their employees. And not penalize them actually if there in the wrong by docking their wages after an accident because they have been over worked. But sitting down and saying that could have ended worse how can we prevent it happening again not ignoring it until it does and then letting someone go. This is unjust and I am in the process of fighting it all the way in every way I can because it’s not fair or right! I absolutely loved this job and worked my socks off for them to be treated like a nobody. No one should work that hard and be treated that unfairly!

Driver in Derby
on 11 September 2022
Agency more like

It’s bad enough that once employed by Fresh, you’re only guaranteed 16 hours a week pay. But part of your contract states you’re not allowed to drive for anyone else should there be no work. You only get told you have work the afternoon of the day before so don’t plan on having a life as a work-life balance at this place plus never gonna happen! Best thing I ever did was leave this place!

Driver in Derby, Derbyshire
on 30 July 2021
Disorganised, poorly managed company

Wouldn’t waste your time with them, complete incompetence and shambles comes to mind. Vehicles are in a poor condition, bold tyres, smashed window screens, smashed lights and dented all over ……. All long term damage that haven’t been maintained. Poor onboarding, literally sign this sheet and off you go. Excessive hours with no driving time regulations adhered too …..Lack of support and poor organisation from the start. I wouldn’t recommend anyone to work here. They couldn’t plan a child’s birthday party.

Delivery Driver in Derby
on 19 June 2021
Very bad communication

Stay away from this company pay is very bad you will find yourself delivering round the west end of London with no extra pay , London drivers are on much more and most are local , a 15 /16 hr day is common , save yourself stay away, your welcome. If you have an accident you will be paying for damages with no conversation they charged me £100 for a wing mirror that only had glass damage I’m contesting that .

HGV Class 2 Driver in Derby, Derbyshire
on 6 February 2021
Productive and fun place to work

After reading reviews I was unsure about working here' I thought I'd try it for myself and from day one I have really enjoyed working here , the management and girls in office are really nice and helpful,everyday is different and the work is relaxed usually one collection and one delivery so nothing to exhausting. If you don't mind putting in the hours you can earn some good money

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People have asked 12 questions about working at Fresh Logistics. See the answers, explore popular topics and discover unique insights from Fresh Logistics employees.

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Interview insights

Insights from 22 Indeed users who have interviewed with Fresh Logistics within the last 5 years.

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