3.3 out of 5 stars.
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FTS Group Employee Reviews

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United Kingdom17 reviews

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3.3Work-life balance

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Misleading about wages.

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The biggest problem is they advertise a job with higher hourly rates but this includes holiday pay. So you have a holiday but you won't get paid. They should inform the candidate at the interview, before moving on.


Stable position, no issue with paying on time


Holiday includes your hourly rate
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Able to provide a lot of opportunity

Regular work, regular pay, good communication from the office. Able to offer good opportunities if you are newly qualified to gain experience. Available 24hrs.
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Insights into FTS Group

Based on 5 survey responses
What people like
  • Trust in colleagues
  • Fair pay for job
  • Sense of belonging
Areas for improvement
  • Support from manager
  • Supportive environment
  • Ability to learn new things

Very good management

They are a good stepping stone; for newly qualified drivers.They have plenty of work. I was allocated a laundry company weekends permanently.The company will give you enough notice..


Pay on time


Low pay
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Reliable agency

Have worked here previously and have recently come back they are a really nice firm to work for always helpful finding something tailored for you needs. Would recommend to anyone looking for flexible working options with good earning potential.


Good pay rates


Can be long days
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bad work place

complete waste of time do not work here or even apply they mess you about with wages the staff treat you with no respect.. awful place! they should be ashamed.. at the beginning they ring you about the job ask you too send proof off address and photo ID then ignore you for about a week.. the day before the induction your chasing them up about confirmation details about the times and what too bring etc.. and nobody gets back too you after saying they will send all relevant information and and don't. its just a bodge job place and very unprofessional.


its a free number too ring


bad from start to finish
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Good place to work - there are always jobs available

I have worked for FTS Group for over a year. It is a good place to work, the team are very helpful and will always find shifts that are suitable to your needs. Always available for enquires and take the time to make sure that you are enjoying the work too. The team check up on you which doesn't happen too often in other companies I've worked for.


Check your availability each week


None really
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Unsympathetic management

Not impressed by treatment from certain individuals (not Sheral). Due to unforeseen circumstances events arose which were treated with a lack of empathy. Totally unimpressed.
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bad company

Sent me to complete days at dhl next worked a 12 hr shift for three days only paid me for half and never got it back then refused to give me other work found a better agency that supplied daily work and paid what was owed no arguments my opinion avoid unless you want to get screwed out of money earned
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Not recommended

Recently booked for a shift, arrived on time (1 hour drive + nearly 2 hours drive back). Not needed and cancelled a day before, but the agency was not bothered to inform me about that. 3 hours driving and day of work wasted. They don't want to pay a days wages equivalent, just refund of petrol used offered. It's not the industry standard not too pay for unwanted or cancelled staff if you cannot do your job properly and expect the drivers to pay for their mistakes


Cannot see any


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They only look out for they’re own and god forbid it comes to you getting a job or one of they’re friends, you’ll loose 10/10. The management was nice until you notice the favouritism factor.
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Buen ambiente de trabajo

Buen ambiente laboral, trabajabamos duro pero valía la pena. Teníamos que cumplir unos requisitos a diario, una agenda con candidatos, elaborabamos anucios, los publicabamos en distintos plataformas.
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Agency Work

Depending on contracts, there is plenty of hours you can work, as any other agency work can sometimes be intermittent. I generally haven't had many bad experiences with this, but just always keep your options open.


Polite Staff


Long Hours, Sometimes inconsistent work
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Fake Advertisment

They advertising a lot higher wage than is in reality. They say you earn 39000 with 12,50/hour... if you work 52 weeks out of 52... Companies like this they should be sued for fake advertisment.
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Forward looking business putting customers at the heart of everything they do.

Vibrant forward thinking business that has grown and developed into a market leader over recent years. Strong diverse customer base providing daily challenges to meet expectations, which the team at FTS do. They are a very Customer Centric operation with no request too big or small, service is king at FTS Group. Relaxed but focused working environment. Highly recommended to any customer looking for a standard end to end service, or designed bespoke services to meet their particular business requirement.


Workplace environemnt/culture


None I can think of.
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Nasty attitude with minimum wage no care of how late you finish you dont get a chance to explain yourself if you made a mistake never work for them;;;




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Really good bunch

First called about a HGV1 job in Dartford that FTS posted. Got a prompt response and after a next day interview, I went for an induction and passed within the week. Started straight after. Cheers


Good people on the other end of the phone
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Great support

FTS offer good support to their staff and always offer me work. FTS usually give me a good amount of notice before work too and offer me permanent work which no other agency has in the past. Cheers FTS


Great pay and financial benefits. Friendly team
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Overall rating

Based on 18 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.2 out of 5 stars for Culture

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