GP Surgery
Happiness score is 70 out of 100
3.6 out of 5 stars.
Get weekly updates, new jobs, and reviews

GP Surgery Reviews

Review this company
Job Title
All
Location
United Kingdom41 reviews

Ratings by category

3.2Work-life balance

Sort by

HelpfulnessRatingDate
Showing all 41 reviews
patientstaffteamhourenjoydaygoodworking

Fun

Indeed featured review

The most useful review selected by Indeed
I loved working there & it kept me focus & kept me going. I am a caring person & they helped me through my bad times which I thank them for. Would I work there again in the near future yes
Was this review helpful?

Very busy surgery

I enjoyed working at the surgery but feel I need a change after working there for 30 years I feel I would benefit from taking on a new task the company I worked for was very good very friendly and positive dealing everyday with the public also on the telephone queries dealing with doctors on a daily basis
Was this review helpful?

Insights into GP Surgery

Based on 20 survey responses
What people like
  • General feeling of work happiness
  • Overall satisfaction
  • Clear sense of purpose
Areas for improvement
  • Fair pay for job
  • Support from manager
  • Sense of belonging

Well managed place to work.

Management and GPs look after and appreciate the reception/admin staff and the work we do, they understand we are the forefront for patients and respect and support us in our role, The GPs are approachable and happy to help with any queries and all the staff are great to work alongside also offering help and support when needed.

Pros

4 day week, uniform, bank holidays and weekends off

Cons

Long days
Was this review helpful?

Stressfull

Fast paced. Love helping people. Enjoy helping the GP's and the rest of the staff. Filing patients notes and attaching the being part of a team. Making patients feel at ease.

Pros

None

Cons

Long hours and only half an hour for lunch after doing 10 hour shift
Was this review helpful?

GP Surgery

On and off peak busy times but thrilling and satisfying. Team work and team building is imperative to improve your career goals, helping and training.
Was this review helpful?

Rate your recent company

Share your experience to help others

interesting place to work

There was a very relaxed atmosphere and all the staff were very friendly. Personally, I particularly enjoyed the patient contact and using my organisation skills
Was this review helpful?

Productice

The best part of working is we are a good team and we enjoy a healthy working environment.Every day is a new day so I take it positively.Learn new procedures training is given to update.
Was this review helpful?

Productive and helpful place

Working in a GP surgery is a busy and satisfatory work. You are always on your feet to deliver a good helth care to the patients. It is so great as individuals are different you build a vast experience in your daily routine. Evry day is different.You need to be able to understand different cultures, ages and needs and deal with unexpected emergencies. The hardest part of the job is deal with staff shortage, it is manageble, but it is tiredness. The most enjoyeble part as a HCA is see the patient health improvement and thesatisfaction with you and the team. HCA is a job you always work in a team, the team is variable you need to know how to be part of it and not take individual decisions, always ask the team and the manager for sure.
Was this review helpful?

Holostic patient care

Gp practice is currently under strain in N.I, Limited GPS to thriving patient numbers quota currently has an effect on waiting times for routine appointments
Was this review helpful?

Micro managed to the max not treated with any respect

If you are looking for a post where you are picked on on an almost continuous basis and disrespected for terrible wages please do apply Otherwise look elsewhere! They state there is a 6 month probation but they just extend it for no reason telling you they are happy with your work but then nit picking about trivial issues No one working there seems happy everyone is under stress and management dont care The staff turnover is high for all the above reasons

Pros

None

Cons

Bad management lack of respect poor pay
Was this review helpful?

Medical Secretary

This role was fast paced, busy and very demanding. The hours could be long which included weekends at times. I had the full responsibility of looking after the GP’s
Was this review helpful?

Varied day to day

This job pushed me to always try to do my best. I have always been a people person and always liked helping people this job let me do both of these things. I learnt so much about people and how people deal with certain situations and how to help them through that. If I was unsure I would always ask for back up, we all worked as a team and helped each other when we could. I was always in work early as I like to make sure I was set up for the day, it was always very busy from the moment you took in your first patient so any paper work I needed for the morning I would do before I started.
Was this review helpful?

Nightmare place to work

No support and no real training. Terrible practice manager who had no respect for some of the staff and there is blame culture. Did not enjoy working here at all.

Pros

None

Cons

Hated it
Was this review helpful?

Stressful, overworked and underpaid

As the one and only receptionist for a busy GP surgery I was expected to simultaneously check in patients arriving for appointments, deal with all face to face and telephone queries, process repeat prescription requests, answer the (constantly ringing) phone, book appointments for GPs and nurses, rearrange those appointments when the doctor or nurse cancelled their shift, call patients to tell them their appointment has changed and rearrange it to their satisfaction despite there not actually being any free appointments, call to collect blood forms, deal with post, emails,faxes, tasks set for me for the day, mop up any additional tasks dropped on me by the GP or nurse as they head off home and not leave the building until the GP has finished, however late that might be, and then lock up and go home with my head pounding and nerves in tatters. The patience, resilience and breadth of knowledge required is astonishing and this is for min wage of £8 an hour, Are you kidding NHS?

Pros

None

Cons

Everything.
Was this review helpful?

Team work

Very good place to work. Very supportive. Lots of training opportunities. Chance to be part of a team. Good pay and good holiday allowance. Very supportive

Pros

All

Cons

None
Was this review helpful?

Friendly place to work

Poor training/Poor pay Learned the IT system the surgery was under new management at the time.The surgery was friendly but the hours and pay didn't suit me.

Pros

Non

Cons

Not enough hours
Was this review helpful?

Ace

not a good company to work for. we have been run by a company called ACE for over 5 years. Unfortunately they are not running the company well with a view to save money
Was this review helpful?

Interesting and stimulating job

Nice place to work with lovely people. Hours are good as they are part-time allowing a good life work balance. I enjoy working especially at such a nice location

Pros

Interesting and nice people

Cons

No cons
Was this review helpful?

Gp

safe job, job security, never gets boring, helping and meeting patients, management could be better and more professional. sometimes working over your hours and not getting paid.
Was this review helpful?

Busy envirnoment with not enough staff

Very stressful and very underpaid job role never enough staff to deal with patient demand and never enough support for staff dealing with pressure from all angles
Was this review helpful?

Gp surgery was good

good clean environment to work in, lots of communication experience, various scenarios, character building, cover can be arranged due to illness or other commitments

Pros

free lunches

Cons

long hours
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at GP Surgery. Our community is ready to answer.Ask a Question

Overall rating

Based on 41 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.0 out of 5 stars for Culture

Compare GP Surgery with

  • Companies
  • GP Surgery
  • Employee reviews
Tell us how to improve this page
What would you add or change?