I loved working there & it kept me focus & kept me going. I am a caring person & they helped me through my bad times which I thank them for. Would I work there again in the near future yes

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Very busy surgery

Medical Receptionist (Former Employee) - Chadwell Heath, Greater London - 18 March 2022

I enjoyed working at the surgery but feel I need a change after working there for 30 years I feel I would benefit from taking on a new task the company I worked for was very good very friendly and positive dealing everyday with the public also on the telephone queries dealing with doctors on a daily basis

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Insights into GP Surgery

Based on 20 survey responses

What people like

General feeling of work happiness
Overall satisfaction
Clear sense of purpose

Areas for improvement

Fair pay for job
Support from manager
Sense of belonging

Well managed place to work.

Receptionist (Current Employee) - Ruthin, Denbighshire - 12 February 2022

Management and GPs look after and appreciate the reception/admin staff and the work we do, they understand we are the forefront for patients and respect and support us in our role, The GPs are approachable and happy to help with any queries and all the staff are great to work alongside also offering help and support when needed.

Pros

4 day week, uniform, bank holidays and weekends off

Cons

Long days

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Stressfull

Receptionist (Current Employee) - Torfaen - 18 August 2020

Fast paced. Love helping people. Enjoy helping the GP's and the rest of the staff. Filing patients notes and attaching the being part of a team. Making patients feel at ease.

Pros

None

Cons

Long hours and only half an hour for lunch after doing 10 hour shift

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GP Surgery

Receptionist/Administrator (Current Employee) - Harrow, Greater London - 15 July 2020

On and off peak busy times but thrilling and satisfying. Team work and team building is imperative to improve your career goals, helping and training.

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interesting place to work

Filing Assistant (Current Employee) - Lymington - 1 April 2020

There was a very relaxed atmosphere and all the staff were very friendly. Personally, I particularly enjoyed the patient contact and using my organisation skills

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Productice

Receptionist (Former Employee) - London, Greater London - 31 January 2020

The best part of working is we are a good team and we enjoy a healthy working environment.Every day is a new day so I take it positively.Learn new procedures training is given to update.

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Productive and helpful place

Health Care Assistant (Former Employee) - Tower Hill Medical Center - 27 January 2020

Working in a GP surgery is a busy and satisfatory work. You are always on your feet to deliver a good helth care to the patients. It is so great as individuals are different you build a vast experience in your daily routine. Evry day is different.You need to be able to understand different cultures, ages and needs and deal with unexpected emergencies. The hardest part of the job is deal with staff shortage, it is manageble, but it is tiredness. The most enjoyeble part as a HCA is see the patient health improvement and thesatisfaction with you and the team. HCA is a job you always work in a team, the team is variable you need to know how to be part of it and not take individual decisions, always ask the team and the manager for sure.

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Holostic patient care

Senior Care Assistant band 4 (Current Employee) - Whitehouse - 5 November 2019

Gp practice is currently under strain in N.I, Limited GPS to thriving patient numbers quota currently has an effect on waiting times for routine appointments

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Micro managed to the max not treated with any respect

Triage nurse (Former Employee) - Shirebrook, Derbyshire - 18 October 2019

If you are looking for a post where you are picked on on an almost continuous basis and disrespected for terrible wages please do apply Otherwise look elsewhere! They state there is a 6 month probation but they just extend it for no reason telling you they are happy with your work but then nit picking about trivial issues No one working there seems happy everyone is under stress and management dont care The staff turnover is high for all the above reasons

Pros

None

Cons

Bad management lack of respect poor pay

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Jobs at GP Surgery

Reception Administration (GP Surgery)

Receptionist / Administrator

Southwold

1 day ago

Medical Secretary

Medical Secretary (Former Employee) - Essex - 17 September 2019

This role was fast paced, busy and very demanding. The hours could be long which included weekends at times. I had the full responsibility of looking after the GP’s

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Varied day to day

Health Care Assistant (Former Employee) - Fenny Compton - 30 August 2019

This job pushed me to always try to do my best. I have always been a people person and always liked helping people this job let me do both of these things. I learnt so much about people and how people deal with certain situations and how to help them through that. If I was unsure I would always ask for back up, we all worked as a team and helped each other when we could. I was always in work early as I like to make sure I was set up for the day, it was always very busy from the moment you took in your first patient so any paper work I needed for the morning I would do before I started.

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Nightmare place to work

Medical Secretary (Former Employee) - Reading - 16 August 2019

No support and no real training. Terrible practice manager who had no respect for some of the staff and there is blame culture. Did not enjoy working here at all.

Pros

None

Cons

Hated it

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Stressful, overworked and underpaid

Receptionist/Administrator for GP surgery. (Former Employee) - London, Greater London - 26 March 2019

As the one and only receptionist for a busy GP surgery I was expected to simultaneously check in patients arriving for appointments, deal with all face to face and telephone queries, process repeat prescription requests, answer the (constantly ringing) phone, book appointments for GPs and nurses, rearrange those appointments when the doctor or nurse cancelled their shift, call patients to tell them their appointment has changed and rearrange it to their satisfaction despite there not actually being any free appointments, call to collect blood forms, deal with post, emails,faxes, tasks set for me for the day, mop up any additional tasks dropped on me by the GP or nurse as they head off home and not leave the building until the GP has finished, however late that might be, and then lock up and go home with my head pounding and nerves in tatters. The patience, resilience and breadth of knowledge required is astonishing and this is for min wage of £8 an hour, Are you kidding NHS?

Pros

None

Cons

Everything.

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Team work

Practice Nurse (Current Employee) - Norfolk - 16 February 2019

Very good place to work. Very supportive. Lots of training opportunities. Chance to be part of a team. Good pay and good holiday allowance. Very supportive

Pros

All

Cons

None

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Friendly place to work

Receptionist/Administrator (Former Employee) - Heald Green - 27 January 2019

Poor training/Poor pay Learned the IT system the surgery was under new management at the time.The surgery was friendly but the hours and pay didn't suit me.

Pros

Non

Cons

Not enough hours

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Ace

Care co-ordinator (Current Employee) - Essex - 11 January 2019

not a good company to work for. we have been run by a company called ACE for over 5 years. Unfortunately they are not running the company well with a view to save money

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Interesting and stimulating job

Secretary (Current Employee) - Worthing - 26 December 2018

Nice place to work with lovely people. Hours are good as they are part-time allowing a good life work balance. I enjoy working especially at such a nice location

Pros

Interesting and nice people

Cons

No cons

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Gp

Computer Operator (Former Employee) - West Bromwich, West Midlands - 5 September 2018

safe job, job security, never gets boring, helping and meeting patients, management could be better and more professional. sometimes working over your hours and not getting paid.

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Busy envirnoment with not enough staff

MEDICAL RECEPTIONIST (Former Employee) - London, Greater London - 2 August 2018

Very stressful and very underpaid job role never enough staff to deal with patient demand and never enough support for staff dealing with pressure from all angles

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Gp surgery was good

Assistant Secretary (Former Employee) - London - 5 June 2018

good clean environment to work in, lots of communication experience, various scenarios, character building, cover can be arranged due to illness or other commitments