GAME Employee Reviews

I find that the management make you do a lot of insociable hours and parts of their job (which isn't allowed but they still make you). Great discount scheme.

Pros

20% off.

Cons

Unsociable hours and management

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Fun wprkplace

Assistant Manager (Current Employee) - York, North Yorkshire - 24 September 2023

Good environment great people, get to talk about what you enjoy, if you enjoy games that is, okay pay, alot of variety of things sold and an overall enjoyable place to work

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Insights into GAME

Based on 152 survey responses

What people like

Ability to meet personal goals
Inclusive work environment
Feeling of personal appreciation

Areas for improvement

Fair pay for job
Energising work tasks
Sense of belonging

outdated

Assistant Manager (Former Employee) - Manchester, Greater Manchester - 18 September 2023

KPI driven with very little to no supportunsociable hours and no breaksprogression is mostly based on if you’re male and are in the upper management cliquedon’t bother unless you’re desperate and want to be harassed by customers due to constant policy changes and a lack of information provided by head office

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Fast paced and competitive

Sales Assistant (Former Employee) - Newton Abbot, Devon - 14 September 2023

A fun job for those who are on the shop floor and working decent hours, co-workers are amazing and keep you going throughout shifts. Only issue would be the higher management, who cause pressure for the workers on the shop floor.

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It depends who you work with

Assistant Manager (Current Employee) - Nottingham, Nottinghamshire - 13 September 2023

Working there can be nice, but it all depends on your team. Unfortunately with the way the business is hours are strict and that can make certain parts stressful. besides that as a assistant manager the for what you do the pay is a massive kick in the teeth

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Fun

Assistant (Former Employee) - London, Greater London - 21 August 2023

Fun place to work for. Would recommend to everybody who wants to in retail. Great management. Good communication with customers. Can’t fault it in the slightest

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Product

Assistant (Former Employee) - Warrington, Cheshire - 17 August 2023

Happy happy happy happy happy happy happy very good but managers aren’t nice and it can lead to younger people not wanting to even think about working there

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It's okay

Sales Assistant (Former Employee) - Watford, Hertfordshire - 15 August 2023

A decent place to work if you like games (and toys I guess). You get to work with like-minded people and it's generally quite relaxed. You do have to deal with frustrated customers from time to time, though. Weekly tasks can feel repetitive. Not awful, but not the best.

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Good company, long days

Assistant Manager (Former Employee) - Worcester, Worcestershire - 12 August 2023

When working in a brick and mortar store the job was incredible, fun days with great customers. If working in a “lite” store/a game within another (sports direct or house of Fraser) the days are long and too quiet.

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Ok

Sales Assistant (Former Employee) - London, Greater London - 9 August 2023

Decent job, payed an OK amount for a 16 Yr old. Till system is very old and dated made it hard to yse

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Toxic work environment

Sales Assistant (Former Employee) - Southend-on-Sea - 8 August 2023

A toxic work environment where the staff and management spend a lot of time talking about eachother behind Thier backs Staff say nasty things about customers sometimesManagement haven't got a clue what they are doing half the time. And will pass the buck at all costs to avoid dealing with difficult situations. Nice customers, a lot of the customers are very nice and if you like children it's a nice place to work as you get to talk to kids and make them smile with new games and toys.

Pros

20% off, friendly customers

Cons

Low wage, no bonus, bad management, sexist

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Depends on the store

Sales Assistant (Current Employee) - Sheffield, South Yorkshire - 2 August 2023

I have worked in different stores and the experience of working here depends purely on the management of the store. All stores I've worked at have had managers who are nice people, family vibes, easy to talk to however one store I worked at was poorly managed despite how amicable the managers were. Too many assistant managers, most of whom aren't fit for the role but were made ASMs for whatever reason. Often times left to do delivery and serve by myself while managers sit around in the back. The company itself is poor - returns policy leads to a lot of abuse from customers. Lots of pressure to sell elite membership and insurance. 20% discount is nice though.

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It’s a fun Workplace

Assistant Manager (Current Employee) - Blackpool - 31 July 2023

What is the best part of working at the company?Everything it’s a great company to work for. What is the most stressful part about working at the company?Old till they keep crashing and going offWhat is the work environment and culture like at the company?It’s a great team, and everyone gets home with everybody and the management are outstanding they really easily approachable and you can always get hold of them even out of hours. What is a typical day like for you at the company?Shifts can be stressful, but it’s how you make them. There’s plenty of time to get your job done and there’s plenty support if you don’t understand.

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An alright place

Assistant Manager (Former Employee) - Birmingham, West Midlands - 27 July 2023

Get given the assistant manager title but you’ll basically so everything. So all back of office, running, rotas with barely any training. Sometimes you’ll also be working alone with no support

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Poor management and too much work load

ASM (Current Employee) - Rushden, Northamptonshire - 9 July 2023

you work on your own with no breaks and they don't even thank you or appreciate . can't call sick and not allowed to leave for toilet breaks it seems ..

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Nice-ish customers but management suck all the fun out of it through increasing sales targets

Assistant Store Manager (Current Employee) - Dunstable, Bedfordshire - 9 July 2023

you get the odd nice customer but more often than not you will end up dealing with people who do not understand the warranty agreements and get very upset when you can't do anything to help them. On top of that the fun is sucked out of the job by the higher-ups who only care about KPI's and expect you to push everything on customers and set times up for them which is time consuming let alone frustrating when you have a queue of 20 people

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Not worth it, dying company

Assistant Manager (Former Employee) - Harringay, Greater London - 29 June 2023

Head office completely useless most of the times doing mistakes then correcting them over and over not reliable at all, the work load when you are working alone is incredible for one single person plus customers plus tasks plus you never have a break. You’d be expected to serve on your break and still be around shop floor, “break”. Company policies about refunds and exchanged will land you in arguments with 1 out of 3 customers on a daily basics. Overall good people around but bad company/management. You will also be treated as the lowest of the lowest whithin the Fraser’s group as game is a dying company and you will have to deal with barbie dolls more than video games. Not to say about you needed to be kept in the loop 24/7 prepare for your phone to ring and be blown up every single day regarding if you’re at work or not. Previous assistant manager here and honestly this place it s not worth your time.

Pros

Discount

Cons

Working alone, no breaks, no support, no days off.

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Alright place

Assistant Manager (Current Employee) - Carlisle, Cumbria - 26 June 2023

It’s a good place to work however training was minimal and management is all over the place. Staff aren’t very understanding of illnesses and you’re criticised heaving if there is something done wrong.

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Management is shocking and incredibly rude and unhelpful

Sales Assistant (Former Employee) - Borehamwood - 24 June 2023

Management is poor and is disgusting never cared about my mental health and colleagues are rude. No access to breaks and constantly being had a go at for things you have been told to do. They can't seem to support their staff but can go on holiday 3 times a month

Pros

Discount

Cons

No breaks, no respect from the company and colleagues are very rude

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Nice place to work

Sales Assistant (Former Employee) - Northfield, West Midlands - 19 June 2023

Nice place to work, good alongside studies. If you’re interested in gaming it’s an easy place to get along with other staff members, work can sometimes get boring but not all jobs are amazing

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Meh

Sales Assistant (Former Employee) - Scotland - 18 June 2023

Good for games. Got it working on the couch and chair set up a bit of a week or so so much for your parcel and I will be good to have you got a good day.

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