Gather & Gather
2.7 out of 5 stars.
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Gather & Gather Employee Reviews

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United Kingdom105 reviews

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2.9Work-life balance

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An okay place to work

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It was fun mainly due to the group of staff I worked with on the floor, the management needs working on as there are many egotistical managers who make the workplace an unhappy place to work. It was fun but needs improving.
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Official response from Gather & Gather

7 March 2023
Thank you for your review and feedback. We are happy you are happy and have enjoyed working with our people. Please do get in touch with us at - people@chandcogroup.com to discuss your feedback in regards to management in more detail.

Good company

Good company to work for. Nice ethos on quality coffee and food. Busy and well organised. I feel valued at work and look forward to going in and seeing customers and the team

Pros

Free lunch, good hours

Cons

Lots of paperwork at times
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Official response from Gather & Gather

21 June 2023
Thank you for your feedback and taking the time to leave this review- we are happy you are happy :)

Insights into Gather & Gather

Based on 51 survey responses
Areas for improvement
  • Sense of belonging
  • Support from manager
  • Trust in colleagues

Productive fun workplace

Agency offered numerous opportunities to work at different venues and consistent work however their Human Resources and administration is quite slow and gave difficulties.
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Official response from Gather & Gather

21 June 2023
Thank you for your review and feedback. We are happy you are happy. We are working on updates within our people team currently to provide efficiencies to our team which will improve capabilities to give a prompt service to our people :)

Miserable place to work not very welcoming

The main head chef I worked with was so miserable (preferred to work in silence) and put me on edge constantly. Was very clear they took a dislike to me and can't see why how I did all was asked of me! My face clearly didn't fit! Worse work place I've ever been. Policy was no phones allowed in the kitchen. This rule didn't apply to them. Or always lots of things to do in office once manager had gone. just an excuse to be out of the kitchen, in my opinion. Spoken to abruptly, I'm not work shy and willing to do most things asked of me, but there's a way to speak to people to get what you want from your staff.

Pros

Shift times

Cons

Not the best atmosphere
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Official response from Gather & Gather

6 June 2023
Thank you for your review- we urge you to get in touch with us so we can discuss your feedback in more detail - people@chandcogroup.com

Its a good company and people are friendly

I've been working with them for 4 years and it has been a nice journey, I met different people and always with a positive attitude, also good management and possibility to grow
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Official response from Gather & Gather

6 June 2023
Thank you for your review- we are happy you are happy and look forward to your continued journey with us :)

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Fake caring

If you have confidential issues to talk with management about no chance. Colleagues know about it before you even leave the managers office. All management are friends so you will never get impartiality but a lot of do as i say not as i do attitude.So many gimmicks and fake wellbeing objectives from head office. If only they tried half as hard to ensure these work instead of just ticking boxes to look good on paper.

Pros

Early finishes

Cons

Horrible culture
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Official response from Gather & Gather

23 March 2023
Thank you for your review. We urge you to get in touch with our People Team to discuss your feedback in more detail. people@chandcogroup.com

Safe work place but some improvements needed when it comes to pay

Wonderful and friendly staff and working within this company provides many skills in which I can take into future jobs but the only down side pay is received when promised, I get that payment needs processing but been waiting for wages for 2 weeks even to I was meant to get paid last week on Saturday.

Pros

Free lunches and chance to meet new people

Cons

fast paced and very stressful work environment
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Official response from Gather & Gather

15 February 2023
Thank you for your review. We are happy you are enjoying working with us. We urge you to get in touch with our people team to rectify your issues regarding pay.- people@chandcogroup.com

Not wanting to leave yet

I work for Gather & Gather at Sky and I can honestly say it's been the most comfortable I've felt in a job in a long time. Gather & Gather have a range of personalities, backgrounds and diversity and all staff members are nothing but welcoming and friendly. Usually after a year or so I get bored of a job and want to move on but this is the first job I've visioned working at for a long time and not waking up I the morning not wanting to go in.

Pros

Free lunches, bonuses, free sky TV package, work events, discount vouchers, no weekends and evening shifts

Cons

Can be short staffed, very busy periods
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Official response from Gather & Gather

1 February 2023
Thank you so much for your review and sharing your experience. We are happy you are happy :)

Favourite Job Ever

I always thought I’d hate working as I never found a job I enjoyed but working for this company changed my mind. Although I wish the pay and hours were a little better I absolutely adore my job and the team. You get amazing holidays (I work term time) and you can earn overtime. Ive made some of my best friends through working here. The managers and all of my co workers are unbelievably kind, understanding and thoughtful. If I ever have an issue there is no doubt I can talk about it openly and without fear. I genuinely look forward to coming into work and I could not recommend it enough. Obviously I can not speak for all sites however I can’t imagine there is a bad one :)

Pros

Great work atmosphere and co workers

Cons

Hours
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Official response from Gather & Gather

1 February 2023
Thank you so much for your review and sharing your experience. We are so happy you are happy. We are always looking for ways to improve and enhance what we can offer our people so please do keep an eye out for all the exciting things we have planned in 2023 :)

Don't work here.

Dreadful management and kitchen team, way too much work for the pay with zero chance of advancements. Lack of training as well as broken equipment. Constant breaches of health and safety regulations as well.

Pros

Free Meals on shift

Cons

Poor management and facilities
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Official response from Gather & Gather

16 December 2022
Thank you for your review. We are sad to hear that you haven't heard of our #GrowWithUs Learning and Development programmes which provide all of our people with many opportunities to learn and grow your skills and knowledge - it can be accessed on Yapster or UnLock. Please do also get in touch with the People Team who can assist you in developing you own a 'Bespoke to You' development pathway and discuss your feedback in more detail - people.team@chandcogroup.com

Poor management

Unprofessional managers with no people skills. Often staff feel bullied or spoken to with no respect. Awful work environment to be apart of and concerns not heard or taken into account to improve one's wellbeing.
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Official response from Gather & Gather

16 December 2022
Thank you for your review. We do not tolerate bullying of any kind, we urge you to get in touch with us at people@chandcogroup.com so that we ca discuss your feedback.

Unfair pay

Unequal pay. £3000 per anum difference for same jobCertain people are favoured unfairly.Confidentiality is non existentManagement are atrocious. The higher up they are, the less they care.No incentives at all to work hard. Staff are treated like disposables.Regularly get paid less than worked and sometimes not even on time!Overworked and underpaid.AVOID AT ALL COSTS!

Pros

Nothing

Cons

Unfair pay
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Official response from Gather & Gather

22 November 2022
Thank you for your review. We are sad to hear of your experience with us, we urge you to get in touch with us at people@chandcogroup. com so we can discuss and investigate this further for you.

Positive

Amazing work atmosphere with helpful people. Great teamwork and fun at the same time.Supportive management and a lot of training about the coffee and health and safety requirement.

Pros

Free lunches and free coffee, convenient location
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Official response from Gather & Gather

22 November 2022
Thank you for your review- we are happy, you are happy :) Best wishes, The People Team

Good company to start

Gather and gather it’s a good company to start you career in hospitality but there is no progression or benefits, I don’t think they pay enough for baristas, it’s always short staffed and they expect you to work all the weekends.

Pros

Free meal, good management

Cons

Not enough staff, no benefits
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Official response from Gather & Gather

22 November 2022
Thank you for your review. We are sad to hear that you haven't heard of our #GrowWithUs Learning and Development programmes which provides all of our people with many opportunities to learn and grow your skills and knowledge - it can be accessed on Yapster or UnLock. We also have recently launched our Barista Academies! Please do also get in touch with the People & Development team who can assist you in developing you own a 'Bespoke to You' development pathway! people@chandcogroup.com

Bullies

You will always get made to feel like you are not good enough when working here, there's always something that you are doing wrong. Rules change every 5 minutes and you don't get informed of these changes. Management and supervisors are bullies.People are too worried about leaving early and coming in later. You will always get threats of an ROD. You will not get a peaceful day off you will alwyas get messages on group chats on what you done wrong.You will always feel like your job is on the line

Pros

Free lunch

Cons

Management
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Official response from Gather & Gather

22 November 2022
Thank you for your review, we are sad to hear that you aren't enjoying working with us. We urge you to get in touch with us at people@chandocogroup.com so that we can address and investigate this for you. Our aim is to always improve for our people.

Terrible company, don't even bother with them

Don't waste your time with this company, they don't care about you whatsoever, I worked just about every minute I could have done including unsociable hours, never allowed to eat, lucky if I could sneak a smoke break though I'd normally have to make an excuse like taking the rubbish out, also having half an hour pay docked everyday for the break I never got, good luck if you want a job here

Pros

Nice customers

Cons

Everything else
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Great company

Great company and amazing culture. Very relaxed approach to do business. Focus on great people and great food is refreshing. Def one of the best companies I’ve worked for.
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Nice company

The company is fairly good. They provide free brunch of lunch. The coffee they are serving id pretty good. Customers can be pain. Some in-house locations are challenging.

Pros

Free brunch or lunch

Cons

Demanding customers
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Official response from Gather & Gather

14 June 2022
Thank you for taking the time to review us, we are happy you are happy :)

Watch your back

As quoted by a previous employee I fully agree 'Overall a great place to work but you get zero support from your management and the more you do the more they push on you until your at a point where you can no longer competently do your job.' Management look after themselves at a cost to yourself. Holidays and thank you gifts from the company are offered then taken off you with an apology.. As long as the management are looked after anyone under them need to be careful you are all but a number after all.
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Official response from Gather & Gather

17 May 2022
Thank you for your review. In regards to your feedback on management please do get in touch with us people.information@chandcogroup.com We pride ourselves on our inclusive culture & are always looking for ways to improve & enhance this.

Casual and fast paced workplace

Casual staff at gather and gather is great - can work whenever I want and have no obligation to pick up any shifts which is perfect as a uni student. The staff are great and there's loads of different types of shifts that you can pick up e.g. kiosks, kitchen porters, bar work. There was no interview, just send off your CV and attend an induction where they tell you everything you need to know. Good pay and free food on most shifts.

Pros

Work whenever you want, good pay.

Cons

No obligation to give you work - can go a couple of weeks without shifts.
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Official response from Gather & Gather

26 April 2022
Thank you for your review, we are happy you are happy :) We are working on making it easier to pick up more shifts in the business casually across all of our sites which will provide more regular shifts for those who want them.

Laid back place to work

Working in the football stadiums Kiosk is very laid back- team leaders always kind and supportive if you are not too sure about your role. Very social place to work, after working there for a while you will recognise many people as you are constantly working with new people you don't know.

Pros

If there is any food left at the end of the shift you are able to have it.

Cons

Shifts can be denied quite often without reason
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Official response from Gather & Gather

26 April 2022
Thank you for your review, we are happy to hear you are enjoying working with us. In regard to shifts being denied please do get in touch with us at people.information@chandcogroup.com so we can discuss this further with you

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Overall rating

Based on 117 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary/Benefits
2.6 out of 5 stars for Job security/advancement
2.3 out of 5 stars for Management
2.5 out of 5 stars for Culture

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