Getir Pay & benefits reviews: Retail Sales Associate

Working at Getir as a Store Assistant is fine. Lovely people and management. The problems arise from the strenuous work. As soon as an order comes in sirens blare out and a timer flashes on your terminal. You are timed and paid bonuses supposedly if you are top ranked in the store. Drivers however just get bonuses based on how many deliveries they do, as there are many at a time they often got paid much more for less work (There's a distance limit so they don't go very far too)

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Company dont care about employees

Store Assistant (Former Employee) - Southampton - 1 June 2022

I would say job is really fine also salary compared to job i mean its easy job but management dont care at all they just dont care if you need help with something , no one gonna help you :D plus they are sack ppl in probation for no reason

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Insights into Getir

Based on 20 survey responses

Areas for improvement

Support from manager
Trust in colleagues
Sense of belonging

Management and salaries

Store Assistant (Former Employee) - Cambridge - 8 April 2022

There is no good management in getir . There is lot of work to do inside the store and the staff is not enough. Only two people work as store assistant which is really difficult because you two have to sort the deliveries and pick up the orders as well. The pay rate for store assistant and couriers are same while couriers has nothing to do rather then deliveries. And they get bonus on joining while store assistant don't. Also they will not give you holidays. I have left getir and I have my 6 holidays and they told me that you will get your holiday pay... but it's too long still didn't get it.

Pros

There are nothing free there . Even no discounts for staff as well.

Cons

There is no problem of working hours . You will get enough hours.

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Don’t bother

STORE ASSISTANT (Former Employee) - London, Greater London - 14 March 2022

The pay may be good, but it comes at a great cost. No work-life balance, you either start a shift at 7am or finish at 12:30am. Shifts are 9 hours but can sometimes be stretched to 10.No support from management and they expect you to do their job, such as managing couriers and ensuring that they are doing their job.It is also very often understaffed. Expect to do shifts by yourself if someone calls off.Pay is also inconsistent and it depends on how well your overall team is doing and not on an individual basis.

Pros

Good pay

Cons

Long hours, no work-life balance, uncoordinated management, lack of support

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More reviews from Retail Sales Associate

Avoid!

Store Assistant(Former Employee) - London, Greater London - 24 January 2022

Management is awful. They don’t care about their staff and have no clue what they’re doing. They claim you will get £13 an hour but the targets are so high it’s impossible due to the amount of staff their is, yet they claim they are overstaffed. It’s chaotic, there’s too much to do for one person. Management doesn’t want you to take a break but also say break is unpaid. Horrible environment to work in, everyone is stressed 24/7. The amount of products that goes to waste is ridiculous. Any advice you give to management is disregarded. Oh yeah… and they laugh when your running around working like a headless chicken and make inappropriate jokes to make you feel degraded. Avoid!!!!

A company with no true sense of direction for now. Maybe in the future.

Store Assistant(Former Employee) - London - 16 June 2021

In my opinion this company lacks a stable culture (norms and practices) where employees can understand the direction and the vision of the company. However, employees are faced with weekly performance changes yet are being graded with new monthly KPI's. In addition, this blurs the employees way to measure their success. The amount of wastage that is displayed everyday within this company is quite alarming especially for a more culture conscious world. I truly feel if they weren't acting as headless chickens they could have the potential to be one of the world's leading organisations in retail but for now they remain at a below average level with the perception of being above average.

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