GIG Employee Reviews

Describing Gig is quite difficult, but I would explain it this way, Gig is an agency that helps you find jobs, some would call it a placement agency, They specialise in training interviewees to be a waiter/waitress. This practical part of the interview runs for around and hour or so, depending on how long it takes the interviewee to grasp the instructions given to them. The practical part of this interview is what determines whether or not the interviewee would be accepted to proceed with the rest of the interview, being reviewing and completing the interviewees personal details.

Pros

personal log in for the application

Cons

you don't always get the job

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Flexible part-time work

Waiter (Former Employee) - London, Greater London - 16 February 2023

Flexible work to maybe do on the side while studying. They offer a variety of job roles which you can apply for on the mobile-app such as waiting staff (hospitality and catering) , barista, striker, and warehousing jobs etc.

Pros

Free lunches, flexible, easy to apply, double pay on Christmas day/ new year's shifts

Cons

There are draughts shifts are unavailable

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Jobs at GIG

Fair

Waitress (Former Employee) - London, Greater London - 21 December 2022

Poor management and organization. I don’t get my payment on time and there customer service don’t pick calls.The gig is also poor . Not managed effectively.

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Very bad experience - no pay & no contact

Customer service (Former Employee) - Glasgow - 24 June 2022

GIG suspended my account without giving any reason or explanation and then refused to pay for the work I did.I wrote many e-mails to which no one replied, and I made an endless number of calls that no one answered.A few months later, I still have not received any payment or an answer.I do not recommend.

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Flexibility

Breakfast Waitress (Current Employee) - London, Greater London - 20 July 2020

Job flexibility and free training is 2 very important aspects when you look how to value your time. Also opportunities to meet new people in different sites of work. For example different hotels.

Pros

free training and flexibility

Cons

hourly pay can be higher

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Insights into GIG

Based on 7 survey responses

Areas for improvement

Support from manager
Fair pay for job
Trust in colleagues

Not professional management

Warehouse Operative (Former Employee) - W6 9AR - 10 June 2020

At the beginning we was on-site for a presentation about health and safety. That arrogant guy he didn't even respect it. And he pretended to pas the test, of course I did with maximum. He used an electrical cord from a table with a projector to a plug-in at a high of 40 cm. The don't even had an extension. They said we have shifts, but they just checking people to have registered.

Pros

The managers should go as warehose operative

Cons

Unprofessional management

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Potential to be a great company to work for

Waiter (Current Employee) - London, Greater London - 9 February 2020

Management is good and respond to any issues very quickly. It is also very easy to get in touch with the office if need be. A lot variety in shifts and locations. Not always chosen for shifts which can be frustrating when you are relying on work

Pros

Free lunches

Cons

Not always selected for shifts you apply for

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The productive workplace at GIG.

Waiter - Part Time (Former Employee) - London - 1 February 2020

My opinion about a typical work day at gig was good. The work was good and very fast paced at times challenges rose but i always managed to overcome them with the help of the manager.

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Not very functional

Bar Staff (Former Employee) - Glasgow, Glasgow - 26 November 2019

The idea is great but it's far from functioning properly. They have a very long way to go. I would suggest not wasting your time and find a real job. Very poor Managment.

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The job offers great flexibility in its job times

Waiter (Current Employee) - London - 11 October 2019

Flexible and can work whenever seems fit. Great management and easy communication and relationship between management and staff. Would highly recommend for anyone looking for flexibility

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Gig

Bar Work & Waitering Experiance (Current Employee) - Glasgow - 20 August 2019

Great agency to work for would highly recommend it for someone whos looking to build experiance and be in a work environment, no pressure to do any shifts can apply for what you want and the moneys always right and ontime.

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Good

Waitress (Former Employee) - London - 29 October 2018

This job overall was a good job for a student as it is flexible, however, because it is an agency, often staff would treat you rudely. The pay however was pretty decent for a student. Another down side was that you would work non stop for very long hours.