Happiness score is 58 out of 100
2.9 out of 5 stars.
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GLL Careers and Employment

About the company

  • CEO
    Mark Sesnan
  • Company size
    more than 10,000
  • Industry
    Sports & Recreation
Learn more


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116 jobs


Salary estimated from 3.9K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 159 reviews and is evolving.


Senior Recreation Assistant in Highgrove Pool & Leisure Centre
on 3 June 2021
Great place to start, but not a career pathway
GLL is a great place to start for young people looking for a summer job or some casual hours on the side. It is simple to follow the tasks given, paid a decent amount whilst having supportive team members around to get the job done quicker. Beneficial if you like using the gym or going for a swim with a discounted membership and if you like shift work outside from the typical 9-5 job.However, since working in the past 5 years full time, there is a lack of progression and change within work patterns and working weekends or bank holidays is not very fun. It can also be stressful and tiring to manage when you don't have enough staff. Getting into management is a good stepping stone to get onto your CV, but it is very stressful and a lot of 'blaming' going on.
Swimming Teacher in Rugby, Warwickshire
on 14 August 2021
Swimming Teacher
I love working for GLL. Management go above and beyond, nothing is too much trouble. A very positive environment for all staff to thrive. A pleasure going to work. Lovely customers.
Lifeguard in Hatfield, Hertfordshire
on 21 June 2021
Awful place to work
Horrible place to work. Horrible management awful with the way everything's run. Constantly faced with difficult situations with customers . Due to the managers faultLack of staff making things very difficultWould never recommend working for this company toxic work place . The building is an absolute mess everything's old and not being replaced as needed . Things are always broken the showers were always cold . Many customers were constantly complaining ! I wouldn't recommend this to anyone staff or customer !!!
Recreational Assistant in London aquatics centre
on 23 April 2021
Fun work place environment
Working for full was a pleasure, I had no complaints with my time spent at GLL. Currently I am no longer a qualified life guard so I am not working for them.
Spa Therapist in Swiss Cottage, Greater London
on 8 April 2021
Petty and unproductive
When I would come into work I would be greeted and we would all set up for our treatments for the day and ensure that the system was working. However when it came to the general atmosphere it wasn't great as the rooms stank due to the drain blockages and along with that there would be noise from the room next door due to classes going on. Many complaints were made but not much was done to resolve this and the people running the sessions were very rude and dismissive . The manager wasn't supportive at all and lacked empathy for any situation you were in. If you wanted to progress within the spa they would block any chance of you moving up and be very two faced when it came to justifying their reasons. I remember an incident when I was ill and I was forced to come into work even though I had a really bad chest infection and blocked nose which is not ideal when you're in close contact with clients. Although I feel like me and my colleagues got along well majority of the time when it came to setting up and support , Also when it came to training I did learn and develop my skills when it came to knowledge and treatments. Overall I believe that the salon could improve with better management and more care for the building itself.

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Questions and answers

People have asked 27 questions about working at GLL. See the answers, explore popular topics and discover unique insights from GLL employees.

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Interview insights

Insights from 81 Indeed users who have interviewed with GLL within the last 5 years.
Average experience
Interview is easy
Process takes about a day or two

Interview questions

Mention two of the changes that you mede in your previous job.

Shared on 19 August 2018

Experience with catering, why they should employ you.

Shared on 16 July 2018

Customer service and previous work experiences

Shared on 5 April 2018

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