Greene King Employee Reviews

What is the best part of working at the company?The staff the company it self u hated but the people I worked with where greatWhat is the most stressful part about working at the company?Hours the allocation of team.goura and training hours was a nightmare effecting staffing levels and happiness at work being constantly under staffed to meet sales forecast was not funWhat is the work environment and culture like at the company?The company visions and values don't relate to how they treat there staff or what happens at work What is a typical day like for you at the company?Get to work for 9-10 a.m be by your self most the shift run around doing the work of 3 people only for the extra person to call in sick and not be replaced to save team hours if they think your capable of completing the work on your own

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Stressful

Front of House Staff (Current Employee) - Blackpool, Lancashire - 28 November 2023

The job can be very stressful when your dealing with a bar that is alwys full of drama including the staff and customers - and not knowing proper protocol

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Jobs at Greene King

Bad environment with poor leadership

Team leader (Former Employee) - Towcester - 22 November 2023

The leadership in most greene king establishments are poor, giving supervisors management jobs with no reward or thanks. Most are toxic work places with rude managers and bad staff

Pros

50% on food while on shift 33% in all greene kings

Cons

Long hours, unfair pay, poor management

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Really engaging place to work

Business Analyst (Current Employee) - Burton-On-Trent, Staffordshire - 22 November 2023

Greene King is a fast paced, complicated but engaging place to work. The work is varied with a great priority on values and behaviors, working towards to getting the best results for customer and team.

Pros

great benefits, work / life balance, great team culture

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Fantastic leadership team genuinely passionate about people!

Project Manager (Current Employee) - Burton-On-Trent, Staffordshire - 21 November 2023

The teams have a great 'can do' culture that support each colleague. Greene King has embarked on major transformation with people and the customer at it's heart. It's doing all it can to focus on culture, work life balance, diversity and inclusion and growth. It's fun too with lot's of interventions to say thank-you for our hard work.

Pros

leadership support, flexibility, work life balance

Cons

be prepared to work really hard !

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Insights into Greene King

Based on 1,328 survey responses

Areas for improvement

Sense of belonging
General feeling of work happiness
Energising work tasks

Good Place to Work

Administrator (Former Employee) - Burton-On-Trent, Staffordshire - 21 November 2023

They look after the staff and good culture. Nice atmosphere in the support hub with good staff all round. Would recommend people to apply for jobs here.

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Incredible Culture

Retail Systems Trainer (Current Employee) - Burton upon Trent, Staffordshire, Field Based - 21 November 2023

I work as part of the support centre at Burton-Upon-Trent but field based. My experience so far after working here for just over a year has been absolutely brilliant. the company culture allows you to be your self and is very inclusive. the teams are very supportive and the induction/training process is very good and thorough. you are encouraged to speak up if there are any issue's and hard work is recognised.

Pros

good discounts, great culture, progression

Cons

working remotely can get sometimes get lonely

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Positive environment with great employee benefits

Reporting Analyst (Current Employee) - Burton-On-Trent, Staffordshire - 21 November 2023

I joined as a Guest Relations advisor and have had the opportunity to interview and work in other teams, which now leads me to HR Reporting Analyst. The teams and management i have worked with have been very supportive

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Great place

Bartender (Current Employee) - Bournemouth, Dorset - 19 November 2023

Good place to work it is easy job and you get good discount and it is a social job and the locals are nice to you and the food is very nice to be honest

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Not a good one if I would of known before what it was going to be like I wouldn't of bothered

Front of House Staff (Former Employee) - Paignton - 19 November 2023

What is the best part of working at the company?Nothing good about working for greene king if you have a family there is no happy work family life at all What is the most stressful part about working at the company?Everything don't know what time you will finish being calling in on days off Doing most of the work due to other staff being lazy What is the work environment and culture like at the company?Horrible didn't want to go in most of the time What is a typical day like for you at the company?Stressful no matter how busy it was

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Work life balance is non existent

General Manager (Former Employee) - Oxfordshire - 19 November 2023

Greene King could be a great company to work for, however work life balance is horrendous. I don’t think in my 2 years with the company that I had a weekend off because you always end up filling the gaps. Usually in the kitchen because staff are so hard to find in this area. The rota system they use means you have to get blood from a stone. Depending on what site you are at you could have 300 hours to use for 14k in sales or 300 hours for 26k. Which is just ridiculous. Constantly changing their minds on what direction the company is going in. (Labour percentage/unders overs etc). Then you have the marketing team that I don’t believe spend any time in pubs. You have 7 menus a kitchen has to produce meaning more work than needed. Fiddly plates that take one person in a kitchen too long to make which ends in KM’s not producing the quality that they could in a rush to get things out. BDM’s should be supportive but rarely are no praise when you do well(unless your a favourite) but will come down on you for the smallest mistake. The culture needs to change. Recruitment policy needs to change and they have to be more competitive both on salaries and work life balance. As a GM a 48 hour work week was never 48 hours. You end up not clocked in and doing 60 plus hours because you’re scared of going over hours. It’s not right. But they can get it right

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Good.

Bartender (Former Employee) - Leicester Square, Greater London - 16 November 2023

Enjoyable, fun, long hours with management not always able to help out. You can ask for accommodation, which is just next door to your venue for a good price.

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Overall good

FOH Team Member (Former Employee) - Derby, Derbyshire - 15 November 2023

It's a great role, my manager was very kind and understanding. Not much progression or hours but it was a very good job overall. I enjoyed the job, just the customers can be a pain

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Horrible place to work

Kitchen Assistant (Former Employee) - Preston, Lancashire - 11 November 2023

Training was almost nonexistent, never had any help and would be talked about behind my back for struggling when nobody would help. Hours and pay were not very good and overall a very nasty place to work.

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Over worked

Chef (Current Employee) - Hartlepool, Durham - 9 November 2023

Constantly getting over worked for the pennies you earn, management don't care about wellbeing and only care about saving on labour, managers miserable as sin

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Banging your head against the wall

Kitchen Manager (Current Employee) - Romford, Greater London - 9 November 2023

Very frustrating company to work for. Contain chopping and changing of upper management means that you cant build any type of relationship to move up the chain

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Great for career expansion and progression

Assistant Manager (Former Employee) - Gateshead, Tyne and Wear - 8 November 2023

Huge company so as you can expect sometimes you may feel like “just a number”. However, the management training programmes, team social platforms and management structure allows easy access to new opportunities and progression.Hospitality is an amazing industry to work in, but only with the right people around you. The GMs need to be managed better from the BDMs to allow the team to thrive. This was the downfall in my GK career as higher managers overestimated GMs ability for years.

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Horrible

Team Leader (Former Employee) - Luton, Bedfordshire - 7 November 2023

What is the best part of working at the company?Not worth your time or effort What is the most stressful part about working at the company?No respect ar all. Unless it is a temp or permanent job don't bother. Even then be careful

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It was great but it’s gone downhill

Team Leader (Former Employee) - Melton Mowbray, Leicestershire - 6 November 2023

Used to be good, but not so much anymore. Minimum wage while expected to work beyond your hours and responsibilities constantly without any compensation.

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Hard work but rewarding

House Manager (Former Employee) - Bedfordshire - 5 November 2023

Experience entirely dependent on manager - if well supported can be amazing, if not, makes the job ten times harder. Tends to be a lot of churn and restructuring so you never really know how long a good thing will last!

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No substance

HR Administrator (Former Employee) - Remote - 4 November 2023

No room for progression within the company. There was a culture of nepotism where promotions were offered to staff based on who they were friends with

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