Work wellbeing score is 60 out of 100
2.9 out of 5 stars.
Write a review

Greene King Employee Reviews

Review this company
Job Title
United Kingdom1,970 reviews

Ratings by category

2.6Work-life balance

Sort by

Found 1,970 reviews matching the searchSee all 2,017 reviews

Staff hours more important than customer satisfaction

Indeed featured review

The most useful review selected by Indeed
What is the best part of working at the company?The staff the company it self u hated but the people I worked with where greatWhat is the most stressful part about working at the company?Hours the allocation of team.goura and training hours was a nightmare effecting staffing levels and happiness at work being constantly under staffed to meet sales forecast was not funWhat is the work environment and culture like at the company?The company visions and values don't relate to how they treat there staff or what happens at work What is a typical day like for you at the company?Get to work for 9-10 a.m be by your self most the shift run around doing the work of 3 people only for the extra person to call in sick and not be replaced to save team hours if they think your capable of completing the work on your own
Was this review helpful?


The job can be very stressful when your dealing with a bar that is alwys full of drama including the staff and customers - and not knowing proper protocol
Was this review helpful?

Jobs at Greene King

See more jobs

Bad environment with poor leadership

The leadership in most greene king establishments are poor, giving supervisors management jobs with no reward or thanks. Most are toxic work places with rude managers and bad staff


50% on food while on shift 33% in all greene kings


Long hours, unfair pay, poor management
Was this review helpful?

Really engaging place to work

Greene King is a fast paced, complicated but engaging place to work. The work is varied with a great priority on values and behaviors, working towards to getting the best results for customer and team.


great benefits, work / life balance, great team culture
Was this review helpful?

Fantastic leadership team genuinely passionate about people!

The teams have a great 'can do' culture that support each colleague. Greene King has embarked on major transformation with people and the customer at it's heart. It's doing all it can to focus on culture, work life balance, diversity and inclusion and growth. It's fun too with lot's of interventions to say thank-you for our hard work.


leadership support, flexibility, work life balance


be prepared to work really hard !
Was this review helpful?

Insights into Greene King

Based on 1,328 survey responses
Areas for improvement
  • Sense of belonging
  • General feeling of work happiness
  • Energising work tasks

Good Place to Work

They look after the staff and good culture. Nice atmosphere in the support hub with good staff all round. Would recommend people to apply for jobs here.
Was this review helpful?

Incredible Culture

I work as part of the support centre at Burton-Upon-Trent but field based. My experience so far after working here for just over a year has been absolutely brilliant. the company culture allows you to be your self and is very inclusive. the teams are very supportive and the induction/training process is very good and thorough. you are encouraged to speak up if there are any issue's and hard work is recognised.


good discounts, great culture, progression


working remotely can get sometimes get lonely
Was this review helpful?

Positive environment with great employee benefits

I joined as a Guest Relations advisor and have had the opportunity to interview and work in other teams, which now leads me to HR Reporting Analyst. The teams and management i have worked with have been very supportive
Was this review helpful?

Great place

Good place to work it is easy job and you get good discount and it is a social job and the locals are nice to you and the food is very nice to be honest
Was this review helpful?

Not a good one if I would of known before what it was going to be like I wouldn't of bothered

What is the best part of working at the company?Nothing good about working for greene king if you have a family there is no happy work family life at all What is the most stressful part about working at the company?Everything don't know what time you will finish being calling in on days off Doing most of the work due to other staff being lazy What is the work environment and culture like at the company?Horrible didn't want to go in most of the time What is a typical day like for you at the company?Stressful no matter how busy it was
Was this review helpful?

Rate your recent company

Share your experience to help others

Work life balance is non existent

Greene King could be a great company to work for, however work life balance is horrendous. I don’t think in my 2 years with the company that I had a weekend off because you always end up filling the gaps. Usually in the kitchen because staff are so hard to find in this area. The rota system they use means you have to get blood from a stone. Depending on what site you are at you could have 300 hours to use for 14k in sales or 300 hours for 26k. Which is just ridiculous. Constantly changing their minds on what direction the company is going in. (Labour percentage/unders overs etc). Then you have the marketing team that I don’t believe spend any time in pubs. You have 7 menus a kitchen has to produce meaning more work than needed. Fiddly plates that take one person in a kitchen too long to make which ends in KM’s not producing the quality that they could in a rush to get things out. BDM’s should be supportive but rarely are no praise when you do well(unless your a favourite) but will come down on you for the smallest mistake. The culture needs to change. Recruitment policy needs to change and they have to be more competitive both on salaries and work life balance. As a GM a 48 hour work week was never 48 hours. You end up not clocked in and doing 60 plus hours because you’re scared of going over hours. It’s not right. But they can get it right
Was this review helpful?


Enjoyable, fun, long hours with management not always able to help out. You can ask for accommodation, which is just next door to your venue for a good price.
Was this review helpful?

Overall good

It's a great role, my manager was very kind and understanding. Not much progression or hours but it was a very good job overall. I enjoyed the job, just the customers can be a pain
Was this review helpful?

Horrible place to work

Training was almost nonexistent, never had any help and would be talked about behind my back for struggling when nobody would help. Hours and pay were not very good and overall a very nasty place to work.
Was this review helpful?

Over worked

Constantly getting over worked for the pennies you earn, management don't care about wellbeing and only care about saving on labour, managers miserable as sin
Was this review helpful?

Banging your head against the wall

Very frustrating company to work for. Contain chopping and changing of upper management means that you cant build any type of relationship to move up the chain
Was this review helpful?

Great for career expansion and progression

Huge company so as you can expect sometimes you may feel like “just a number”. However, the management training programmes, team social platforms and management structure allows easy access to new opportunities and progression.Hospitality is an amazing industry to work in, but only with the right people around you. The GMs need to be managed better from the BDMs to allow the team to thrive. This was the downfall in my GK career as higher managers overestimated GMs ability for years.
Was this review helpful?


What is the best part of working at the company?Not worth your time or effort What is the most stressful part about working at the company?No respect ar all. Unless it is a temp or permanent job don't bother. Even then be careful
Was this review helpful?

It was great but it’s gone downhill

Used to be good, but not so much anymore. Minimum wage while expected to work beyond your hours and responsibilities constantly without any compensation.
Was this review helpful?

Hard work but rewarding

Experience entirely dependent on manager - if well supported can be amazing, if not, makes the job ten times harder. Tends to be a lot of churn and restructuring so you never really know how long a good thing will last!
Was this review helpful?

No substance

No room for progression within the company. There was a culture of nepotism where promotions were offered to staff based on who they were friends with
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Greene King. Our community is ready to answer.Ask a Question

Overall rating

Based on 2,017 reviews

Ratings by category

2.6 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.6 out of 5 stars for Management
2.8 out of 5 stars for Culture

Compare Greene King with

  • Companies
  • Greene King
  • Employee reviews
Tell us how to improve this page
What would you add or change?