Groom Room
Happiness score is 27 out of 100
2.2 out of 5 stars.
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Groom Room Careers and Employment

Work happiness

Scores based on about 11 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they often learn something at work?
Do people feel that they are paid fairly for their work?

About the company

  • Company size
    less than 10
  • Industry
    Retail & Wholesale
  • Link
    Groom Room website
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31 jobs

Rating overview

Rating is calculated based on 80 reviews and is evolving.



Stylist in Weston-super-Mare, Somerset
on 26 March 2022
Bad for your mental health
Once you are a stylist you act like a conveyor belt, one dog after the next. It’s all about the numbers and not the welfare of you or the dogs. Very stressful and work overload, as it is so full on, the only good thing about this is that time flies. No appreciation from higher up, I was lucky my work team were nice and that kept me there longer. You are always overbooked & end up staying late (with no pay). But nothing you do, going above and beyond is enough to keep higher up happy, you’re always told you’re not doing enough. It’s constant negative criticism. The salon team and shopfloor staff were friendly but there is also a very gossipy atmosphere, as I’m sure this could be found in lots of places. I loved working with the dogs but honestly it was so stressful you’d hardly even enjoy that while there as you’re not given the time needed with them. The good thing is the training (which no one ever has time to do) but you get paid to train up and become a stylist unlike other ways of becoming a dog groomer. I think pay should be higher for the responsibilities, pressure and work load you end up taking on. Just a bad job for your mental (& physical) health.
Stylist in Yorkshire and Humberside
on 21 May 2022
The job gave me the experience I need within a salon but also gave me lots of stress, no work life balance and labour that I wasn't payed for. The company do not care about the staff let alone the animals. They'll pay customers off so that they don't complain. The whole place is a awful. I cried nearly everyday. The only benefit of the company is the lovely colleges that you work with that really care for the animals welfare and want the best for the customers and the pets. Unfortunately they are just stuck in the cult; glad I got out when I did.
Dog Groomer in Glasgow
on 19 May 2022
The company acts like you’re a family but in return expects you to work overtime for free. I was constantly working over my unpaid lunch, working before and after my shift to keep up with the silly amount of dogs you’re expected to do in a day. Management is a joke, the training is a joke, I’d cry almost everyday when a shift ended out of being relieved it was over for another day. My pay was messed up on multiple occasions including one month JUST after Christmas it was missing almost £650 which I only received £189 back and they couldn’t explain where the rest went after I pushed for months, showed them the hours on THEIR system and how I just wasn’t paid it. If you work hard you can get through to be a manager fairly easily but after working in multiple salons now after leaving I’ve realised how terrible this company really was, and I could never ever go back to it, they expect way way too much from you and don’t pay you enough for it. It’s not worth it.
Dog Grooming Assistant in Somerset
on 16 May 2022
Do not bother
I have put a different location for the sole purpose that I still work here currently however, it’s the most stressful environment I’ve ever worked in. You’re expected if not pressured to work long hours standing up for 8+ hours a day. They expect you to be grooming more than 95% of the time you’re in the salon leaving you no time to clean which involves hoovering, mopping, cleaning the baths etc… The pay honestly could be a lot better, with private independent companies managing to pay their workers £6+ extra whilst giving them time to do everything else necessary it’s a wonder why anyone would ever go for this job. The only reason I did is because I would like my own company in the future so want to get some sort of qualifications for it. However now having been in the environment I wouldn’t recommend. The work place is totally toxic, it’s an every man for themselves environment with stupidly high targets to meet and expectations that are completely incomparable. The contracts state that because it is a retail business you must have the flexibility to work something like half (50%) of the weekends throughout the month, I have worked nearly every single weekend since being here. I have no social life anymore and it’s greatly affecting my mental health, which I’ve also been told to just “suck it up and push through”. They put profit over pets and over staff members. I could go on and on about why this is one of the worst companies to work for but I think other reviews speak for themselves 😑
Assistant Stylist in United Kingdom
on 26 April 2022
Stressful atmosphere.
If you value your mental health and the welfare of dogs i suggest not working here. The company is very focused on hitting targets and sales and have very little concern for the dogs well-being. Dogs are being left unattended on tables and in the bath. Dogs are booked in for grooms with very little time to complete. 1 Hour slots for large breed dogs. The whole atmosphere is stressful. No support from management, they are very critical of everything you do. You never leave the salon on time, dogs are booked right up until your last hour so you often leave late due to having to clean and finish notes etc. Although you do not get paid for having to stay later. I love dogs and enjoy working with them but this environment makes the whole experience unenjoyable. Do not just stay for the training, get it elsewhere.

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Questions and answers

People have asked 34 questions about working at Groom Room. See the answers, explore popular topics and discover unique insights from Groom Room employees.

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Interview insights

Insights from 74 Indeed users who have interviewed with Groom Room within the last 5 years.

Unfavourable experience
Interview is easy
Process takes about a day or two

Interview questions

Just mainly what experience you have and what made you want to be a groomer. They ask to see how to take being told you won’t have a full weekend off unless you book it as holiday.

Shared on 15 June 2021

Standard interview questions such as "where do you see yourself in 5 years" "Describe yourself using 3 words" etc

Shared on 10 August 2018

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