Salon Manager in Various locations
Good experience, wouldn't go back.
I worked at the Groom Room for a little over 3 years in total starting as an assistant and working up to salon manager.The management I worked under were fantastic but unfortunately I can't say the same for all the others I met. A lot of egos and a lot of politics.As my time progressed it became less about the dogs and more about making money with pressure mounting daily.I'm glad I spent the time there I did but I would never go back.
Worst place. work life balance is nonexistent I would get phone calls on holiday I was in Mexico and got calls nearly everyday pay is ok but not for all the unpaid breaks and they expect to clean after you’re shift so you can fit as many dogs as possible you feel like a conveyor Belt. One day I was made to feel awful as I didn’t want to stay till 8pm when I was meant to finish at 5pm as a groomer went sick and felt forced to do a 12hr shift with no break and no one to get me a drink hit targets that are unrealistic as a groomer getting dogs done in less than 1.5 and if you take longer would have to explain why to people who have NO IDEA HOW TO GROOM. You made to feel awful for trying to think of yourself or a dog toxic environment
Stylist in Cannock, Staffordshire
Awful place to work
Pets before profit was their key slogan yet they force you to work lunch breaks, unpaid overtime and cram as many dogs in as humanly possible. Workspace is cramped and chaotic, the only upside is that you get trained for free. Management try to scare you into hitting ridiculously high targets and have the most disgusting attitude that they’re better than everyone of their workers. This is shop floor who manage the groomers, people who have zero idea on how to groom a dog or how long one dog should take.
Helper/Assistant in Huddersfield, West Yorkshire
If you value your pet go elsewhere
Animal cruelty is often shown here the dogs are rushed and often shouted at . As the groomers are made to rush , and often get no breaks. Poor management its a shame because if it was run correctly then it would be a gold mine you need happy staff to make a groomers work
Salon manger in Birmingham, West Midlands
Very stressful place of work
I have been with this company for 4 years and in that time it has changed a lot if you don’t hit targets you get constant emails sent down off higher management the job is very stressful they don’t care about the animals it’s all about how much money you are making the only thing that’s good is the training you get. Would avoid or if you like being tired and over worked with no thank you