Groom Room
2.3 out of 5 stars.
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32 questions about working at Groom Room
All of it a as a whole package is stressful. The worst place I've ever worked. I wish I had listened to the employees I first worked with. It would have saved me 2 years of utter exhaustion and misery.
Answered 27 September 2018
Horrendous, lazy, bullies. They treat staff like utter rubbish with no respect! They give no support!
Answered 29 January 2019
Close all Groom Rooms on a Sunday, it's not necessary and you cant get many dogs in on such a short day. It would make a happier workplace, life/work balance would be solved and it could actually be more productive during the week days with more groomers in..simple!
Answered 1 February 2020
The worst. Expected to arrive 15 minutes before shift at 9am usually to prep for first dog or clean from night before. Work all throughout the day, maybe getting a lunch in if your very lucky. Last dog will be in at 5pm and you will be expected to stay after the dog has been groomed and signed out to then clean the salon, maintain the equipment, do yhe washing, return all the calls missed while grooming (easy 10+ at the end of every day) as well as doing these awful intrusive cold calls which get flagged up on your system every day. If a customer hasn't been to see you in 4-8 weeks it flags on the salon screen and you are made to call these customers asking if they want their dog groomed. If these things above aren't achieved at the end of each day you will be made to justify why they haven't. Being able to go home on time because they won't pay overtime is not a good enough excuse for them. You will stay and finish the jobs or you won't have a job to come back to.
Answered 7 September 2018
4 weeks. Cant have time off at the same time as another groomer. No annual leave throughout December what so ever. They expect you to book your holiday as soon as you can at the start of the year, if you dont they will allocate your holiday for you.
Answered 8 January 2019
The uniform is rank. Literally like wearing a binbag that gets absolutely soaked through. Your wet all day from shoulders to feet from your first dog at 9am until your home...whatever time your lucky enough to get out.
Answered 27 September 2018
Experience is always handy for the job. You have a one to one and then you have to bath and dry a dog for a salon manager to see how you handle dogs.
Answered 26 March 2018
Nope and they struggle to train you
Answered 18 May 2019
Not a safe working environment at all. I was hired, given no training whatsoever and left in a salon on my own for the first 4 weeks, with dogs booked in and expected to groom them. Aggressive, doesnt matter. 2 person dog, doesnt matter. I was still expected to groom those dogs with absolutely no training or supervision whatsoever. Absolute madness. They need an undercover boss going in these salons because the way Pets at Home practice is terrifying. They claim you get 9 months training, dont believe it for a second.
Answered 26 December 2018
Yes but you will need to provide adequate space. Your not allowed to groom your own dog either. If you do you have to pay same price as a customer despite.
Answered 21 November 2018
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