Gucci Employee Reviews

A great job to learn and develop management skills. Unfortunately recruitment wasn’t great and new store director was very inexperienced which put pressure on others.

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Buen salario

Stock Controller (Former Employee) - Londres - 22 August 2023

Buen salario, varias opciones de crecimiento. El ambiente laboral depende, en algu punto se convirtió en mi mejor puesto laboral pero con el tiempo se volvió muy tóxico.

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Good company to grow your carrier. Friendly atmosphere

Customer Service Advisor (Current Employee) - Bicester, Oxfordshire - 1 August 2023

Good place to work , good money, nice environment , lots. of opportunities to grow. Really recommend.

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Hard work

Senior Sales Assistant (Former Employee) - London, Greater London - 8 February 2023

Management were awful until I decided to leave and then the new store manager was great. Changed for a new career in care, much more rewarding, but very long hours and challenging.

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Fun workplace

Sale Associate (Former Employee) - London Heathrow Airport, Greater London - 6 May 2021

Fun work place, surrounding by beautiful items. Great product training and other trainings. Usually lovely colleagues but some will jump you for the sales. Rota basis, great over time pay. Great commission and lunch allowance. Overall, good company

Pros

Great benefits, lunch allowance

Cons

High targets, Hypocritical manager, asst manager with little knowledge about everything

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Insights into Gucci

Based on 8 survey responses

What people like

Supportive environment
Clear sense of purpose
Ability to meet personal goals

Areas for improvement

Sense of belonging
Support from manager
General feeling of work happiness

Productive and fun workplace

Cashier (Former Employee) - London - 21 April 2021

Prepare beforehand know the product know the company prepare for the unexpected stay calm know the customers socialise take care of others listen reason do your best

Pros

Lunch money

Cons

Unexpected

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Productive

Client Advisor (Former Employee) - Sloane street - 27 May 2020

very nice environment where to work. I enjoyed my time with Gucci, management very helpful and Friendly. will recommended it 100%. staff very nice especially in Sloane street

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challenging and rewarding

packing room supervisor (Former Employee) - Bicester - 12 February 2020

the job here was amazing and the people I worked with made it even better, it was very inclusive and taught you a lot of skills that are transferrable into the rest of my life, for example it really helped me start to improve my Mandarin.

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creative and fun workspace

Photographer Assistant (Current Employee) - London, Greater London - 23 January 2020

A creative and relaxed workspace, it give you the opportunity to work with the bast names in all the fashion industry, and the opportunity to learn a lot about it

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Love Gucci 🐝

Sales Consultant (Former Employee) - Bicester - 13 November 2019

Best Luxury retailer to work for Fabulous training for 4 days in London before you work in your own store Great management team and staff were one big family great team to be part of Hectic but fun and super organised Such a generous company that look after their staff I ♥️ GUCCI

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Unprofessional behaviour from managers and no one is valued.

Aftersales (Former Employee) - Fulham, Greater London - 16 October 2019

I had been working for Gucci timepieces & jewellery for many many years and in 2017 a new Manager Directer had come in and taken over. In this time he had made 2 redundancies and 3 dismissals. Managers treat you like cattle and only want new employees working there. The operations manager who interviewed me would flirt with female staff and touch their arms and other parts of their body. My dismissal was very calculated and i was never thanked for giving my all to this company for all these years. i have learnt that managers don't care about the customer service department and they don't care to improve the environment. staff swear and bully other members of staff everyday and managers do nothing to stop or prevent this and they even join in. you're expected to do more work and have more responsibilities than someone who has been there before you and are on over double the salary, so expect to do more work than others on a low salary. your discount card has a limit but you're not told about it so they can catch you out and they will investigate.

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Love the experience

Retail Assistant (Former Employee) - London, Greater London - 13 June 2019

Stock room organisation included stock count. Price ticketing on garments, greeting customers and assisting with there choice of item or suggesting what may be for them.

Pros

Learnt about luxury goods

Cons

Maternity

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competitive and fun place

Sales associate (Former Employee) - Manchester - 4 April 2019

1 Attended Gucci’s four-day onboard training in London and learn the basic retail skills 2 Familiar with Gucci product and storytelling behind the product 3 Follow up with clients, set up and maintain relationships with customers 4 Speak fluent English and mandarin, provide high quality service to both domestic and Chinese customers 5 Promoted brand awareness and shared new products with customers by using WeChat app 6 Attract old customers to step in store by recommending proper product according to their tastes

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Productive, fun, and intensive workplace

Stock Controller (Former Employee) - London - 3 February 2019

A typical day for me was starting my day with a coffee, I was always hyped u and energized to assist my colleagues with giving them the best in power. I learned to control myself through hardships and accomplish the job in the easiest way that I could, I learned working as a team, and I learned to multitask when my colleagues requested different items at the same moment to be brought up or having my colleagues clients company when my colleagues were looking for an Item in our stock. the hardest part of the job was when I received requests from different department of GUCCI and I had to wrap those items and taking them upstairs for clients within 4-6 minutes which required me and my team to put more effort. managers were very kind and you could've taught so many things from them. work culture was perfectly good and the behaviors of m colleagues towards the clients were outstanding.

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amazing

Sales Associate (Current Employee) - Edinburgh - 29 January 2019

Amazing company to work for. It has work-life balance and as well great benefit. Working for Gucci you learn how to provide excellent customer service to your customers.

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ok

Fashion Advisor for Gucci (Former Employee) - Greater London - 4 January 2019

nice to work with them. International envieroment and nice people.

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fun

Sales Associate (Current Employee) - Bicester, UK - 19 December 2018

good place to work. delivered customer-focused service Clientele Management via one-to-one appointments Data customer capture KPI management through sales, cross-selling

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cool place

Sales Consultant (Former Employee) - London - 22 November 2018

it was nice to work there but it is boring in the same time because you do not have really nothing to do . The work place and the environment are nice ,the colleagues are very professional .

Pros

easy to work there

Cons

boring

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Senior

Visual Merchandiser in store (Former Employee) - Selfridges - 9 March 2018

Became a Senior sales in this company. Started as a senior and was promoted as a visual merchandiser in store. Management duties like reports were demanded. Just like presentations with the guidelines from the merchandising team

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Amazing

Public Relations Assistant (Former Employee) - London - 11 June 2017

Rewarding company to work for, everybody is in my public relations office was generous and understanding, also hard working and great teachers. Brilliant conpany

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productive and fun workplace, challenging

Terminals Manager (Former Employee) - London Heathrow Airport, Greater London - 13 May 2017

I have had a great experience in the airport environment especially working for Gucci. I have had the pleasure of working with professional and have achieved great targets and managed to increase repeated business. Working in the airport has been challenging but fun .