Happiness score is 53 out of 100
3.7 out of 5 stars.
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H&M Careers and Employment

Work happiness

Scores based on about 185 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they can get support and encouragement from colleagues at work?
Do people feel they are appreciated as a person at work?

About the company

  • CEO
    Helena Helmersson
    approve of Helena Helmersson's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than £7B (GBP)
  • Industry
    Retail & Wholesale
  • Headquarters
    Stockholm, Sweden
  • Link
    H&M website
Learn more


Browse jobs by category


33 jobs


Salary estimated from 279 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 9.7K reviews and is evolving.



Sales Assistant in Chichester, West Sussex
on 28 June 2022
Busy and stressful but lovely people
I worked here for a short time because of the hours and inflexibility. I was young and so didn’t get given very good shifts. They were long and some staff members that had worked there a long time were cliquey. There were some very nice people too.
Sales Adviser/Department Manager in Oxfordshire
on 28 June 2022
Great people. No work life balance
Overall a fun place to work as you meet so many new people. Work life balance can be hard as your shifts are different every week, earliest start at 6:30am and latest finish being around 9-10pm depending on stores.
Floor Manager in London
on 25 June 2022
A company you can trust
Good place to work, easy to progress, amazing values, very respectful Area team.If you are hardworking person you can get a lot but just don't be quiet.
Sales Advisor in Oxford Circus, Greater London
on 21 June 2022
Productive and fun
It was very good and productive and I learnt a lot about the teampeople there were friendly except for the occasional rude member of staffthe managers were nicee
Sales Advisor in United Kingdom
on 21 June 2022
Knowledge of depts helps you to move quicker
Getting used to change of depts ie: Menswear Young boys/girls Babies Teenagers Mamas Accessories Tailoring Casuals Daywear as volume of each one is quite vast.Delivery is early morning 7am start

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Questions and answers

People have asked 91 questions about working at H&M. See the answers, explore popular topics and discover unique insights from H&M employees.

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  • Salaries
  • Interviews
  • Working Hours
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  • Hiring Process
  • Working Culture
  • Working Environment
  • Benefits
  • Dress Code
  • Background Check
  • CEO
  • Job Opportunities
  • Part Time Jobs
  • Shifts
  • Work from Home

Interview insights

Insights from 1.3K Indeed users who have interviewed with H&M within the last 5 years.

Average experience
Interview is easy
Process takes about a week

Interview questions

Just casual questions really such as why have you applied? How can you benefit the store/company? Although they definitely asked in my interview about some of the other companies associated with H&M, facts about the company and their core values. The website has a lot of useful information

Shared on 16 January 2022

Wat I knew about h&m

Shared on 16 October 2019

What does good customer service look like? Where do you see yourself in five years? Why did you choose h&m?

Shared on 10 July 2019

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