H&M
H&M Employee Review
Good workplace, unpleasant job
Customer Service Agent (Former Employee) - Edinburgh, City of Edinburgh - 20 September 2023
The company itself was good, and held lots of events for staff, offered nice benefits. Workplace atmosphere and colleagues were laid-back and helpful but the job itself was difficult. Training was extensive and enjoyable but queues are almost always hours long so you are met with frustrated customers almost constantly. I felt that agents should be paid more.
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Same roleSame location
Great employer
Customer Service Advisor (Former Employee) - Edinburgh, City of Edinburgh - 6 November 2023
Generally good employer, plenty room for opportunities and growth. Nice office and incentives such as employee of the month, discounts etcDownside is the pay could be better
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Same roleSame location
Excellent place to work
Customer Service Advisor (Current Employee) - Edinburgh - 20 October 2023
Lovely staff - treat you well they help - they train you well - the feed you - they look after you what more can I say - but this review wants more grrr!!!!They also provide breakfast - we go on team days where the company pay for us to eat out in a nice restaurant!
Pros
free food sweets juice - breakfast cereal and massages
Cons
dif shift patterns
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Same location
Great team
Manager (Current Employee) - Edinburgh, City of Edinburgh - 24 October 2023
It is a good place to work with great colleagues. The hybrid option supports a great work-life balance. Typically it is a fast-paced environment with lots of change which, in turn, supports continued development.
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Ask a question about working or interviewing at H&M. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.4 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.6 out of 5 stars for Culture
Questions about H&M
- What is the promotion process like at H&M?55 people answered
- What benefits does H&M offer?47 people answered
- How often do you get a pay rise at H&M?43 people answered
- What is a typical day like for you at the company?31 people answered
- What is H&M holiday leave policy? How many holiday leave days do you get per year?30 people answered
- How often do pay rises occur at H&M?22 people answered
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- How long do you have to work at H&M before you can go on maternity leave?21 people answered
- How is feedback from management delivered at H&M?20 people answered
- What is the interview process like at H&M?19 people answered
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