First job in care
It was my first care job so I didn't know what to expect. It was OK. They ring when you aren't at work to cover people's shift but in the end I blocked there number on my days off. It helped I had a good double up partner so it made it enjoyable. Left as a close family member died and they wouldn't give time off so walked out
No office communication
No office communications, this lets you down if you actually enjoy your job caring when you have to contact the office and either get ignored or not know who you are working with, very poor communication between office and employees or office to service users
Manager in Lowestoft & Saxon House
I have now been working for Hales for 12 months after being with a different company for 20 years - a huge leap of faith. I am so happy I made the change, I work for a very supportive and well structured team. Yes the job is tough and some days you feel drained but this is all part of working in a team. Everyone at Saxon House, Beccles and Bungay and the Lowestoft Branch are a really good bunch of people to work with and everyone cares so much about the people we look after.
Office in Thetford, Norfolk
Awful and unfair place to work an utter shambles
Couldn't wait to leave unsupported in everything even when asking for help only care what looks good on paper for cqc compliance not whats actually happening or how the staffs wellfair is
Not a lot of support thrown in at the deep end
I was swamped with clients to care for ,you had at most 30mins with each client.I do not call that care most of my colleagues where as hard as nails and didn’t know the art of conversation without swearing . The hours where long and you constantly felt under pressure.It was a large complex and very difficult to find your way around which slowed you down . I was upset that I never settled into it ,because it was not the sort of care I wanted to give its all about money and it’s a job that you get paid very little for.