Halfords Employee Reviews
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No progression once you're a Store Manager
General Manager (Current Employee) - Slough - 23 September 2023
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The most useful review selected by IndeedNo clear objectives No progression once you become store manager Spreadsheet management instead of investing in people. Very poor infrastructure especially IT.
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Fun place
Mechanic (Current Employee) - Shrewsbury, Shropshire - 19 September 2023
Good laugh with everyone and the management always looo after the staff. Decent equipment and always have up To date training courses. Office staff are good too
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Insights into Halfords
Areas for improvement
- Sense of belonging
- General feeling of work happiness
- Energising work tasks
Chill
Technician (Current Employee) - Borehamwood, Hertfordshire - 19 September 2023
Show environment, good staff, friendly good pay work in two different stores, tire store, and main store manager is super duper chill, but the bonus is non-existent
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Great team, bad company direction
Specialist (Current Employee) - Bolton, Greater Manchester - 17 September 2023
Targets are always being raised but hours cut. New job roles promised but never delivered. For the amount of workload and stress and lack of work/life balance pay is disgustingly low. 10 years in the company so have learned a lot bit have also been in the company long enough to give an opinion that Halfords is going in the wrong direction. Team is incredibly fun to work with but turnover is unfortunately high. With the industry Halfords in there is also a need so job security is nice.
Pros
Discount, Team Friendliness, Saftey
Cons
Long hours, Low pay, Stress
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Good people, bad company.
Services Advisor (Current Employee) - New Malden - 16 September 2023
The people you will work with from management to colleagues will more than likely be good. The pay for the work you do as well as the benefits are shocking. You will receive the same for overtime.
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Busy work
Bike Builder (Former Employee) - Grimsby, Lincolnshire - 15 September 2023
Hard work, but had a great team which made it enjoyable. Was very busy during the holidays as loads of customers were buying bikes which I had to assemble.
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Busy, productive enjoyable
MOT Tester/Mechanic (Former Employee) - Bath - 15 September 2023
What is the best part of working at the company? Regular bonuses well paid compared to other companies What is the most stressful part about working at the company? Busy work schedule but very rewarding if you enjoy variety What is the work environment and culture like at the company? Friendly well natured light hearted place to work What is a typical day like for you at the company? Full day of mot tests if you are a tester. Lots of servicing brake and suspension work for the techs
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Amazing
Halfords (Current Employee) - London, Greater London - 14 September 2023
Very understanding of needs. Perhaps the greatest company have ever worked for. I most definitely will never leave. The pay is phenomenal work life balance is phenomenal. Just phenomenal
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decent place to work
Sales Assistant (Former Employee) - Neath, Neath Port Talbot - 13 September 2023
worked here, along with other stores for a few years. Enjoyed my time during the first few years, until new managers came in. Can be boring and drag in weekdays
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Avoid avoid avoid!
Assistant Manager (Former Employee) - Gloucestershire - 11 September 2023
Terrible place to work! Now that i have left i can really see how bad it was! Under paid, over worked and under appreciated! You will not succeed as a manager unless you are friends with all the ithe managers as its very clicy!
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Jobs at Halfords
Productive and fun workplace
Sales Assistant (Former Employee) - Kendal, Cumbria - 11 September 2023
Really enjoyed my time at this store fun team, good training overall one of my better jobs. Management was the only issue and wrongly accused me and then I was sacked
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Fun place to work
Duty Manager (Current Employee) - Galashiels - 11 September 2023
It's was a great place to work. Management were relaxed and friendly. The hours aren't too bad and the pay is above minimum wage. Great staff, you can have a laugh there
Pros
Great staff
Cons
Customers can be rude
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Bad management, good people
Sales Advisor (Current Employee) - Plymouth, Devon - 9 September 2023
People I work with are great and couldn't fault any of them. Management however is terrible, promise you everything at the start of your work but then give you ridiculous shifts meaning you get a shorter break, talk to you like a subhuman and offer ridiculous targets to achieve for their bonus at the end of the year. Supervisors are all nice and try the best to balance everything for you and make you feel like an actual human being rather than just a vessel for the management's bonus scheme. Unless you like being overworked, under appreciated and talked to in a ridiculous tone then avoid working for Halfords like the plague. This place has the highest turnover I've ever seen for a reason, yet they are blind to the issues that they create themselves.
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Good colleagues
MOT Tester (Current Employee) - Scotland - 6 September 2023
Good colleagues,decent pay, progression is there, can book yourself onto courses,Your line manager I can only speak for myself is good although perhaps
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Bad not good
Halfords mate (Former Employee) - Hemel Hempstead, Hertfordshire - 5 September 2023
bad, bad pay, bad managers, lots of paperwork (bad), uniform bad, smoke breaks (none (bad)), expensive stuff that is not actually not bad, overall do not halfords, I will see you next tuesday markus
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People are good Halfords itself is awful
Vehicle Technician (Current Employee) - Erdington, West Midlands - 4 September 2023
Company only cares about itself. People at centre are good people care and look out for you but policies etc mess it all up. You will never earn bonus if they say you will and if you are required for sunday overtime shifts and it’s 1 in 3 don’t be taken for a mug.
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Ideal for part-time work
Solutions Retail Advisor (Current Employee) - Llandudno, Conwy - 3 September 2023
Overall Halfords is an ok place to work. I have learned how to change car bulbs and wiper blades. I enjoy doing the car checks. The benefits are good (25% colleague discount in retail store excluding tech which is 15%) and discounts at Halfords Autocentre. Breaks are decent. Hours are too up and down. Sometimes I get my minimum contracted hours and others, I get loads of hours.
Pros
Colleague discount, lunch breaks
Cons
Rude customers, company are stingy with the hours, inconsitency with hours and too many silly targtes such as e-receipts
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Good place to work
Customer Service Advisor (Former Employee) - Redditch - 3 September 2023
Lots to do and very fast paced. Also had to deal with complaints in my role which wasn't always fun. Team was always lovely but very high turnover due to the nature of the role.
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Humiliating
Vehicle Technician (Former Employee) - Dover - 1 September 2023
What is the best part of working at the company? Nothing badly managed and disability discrimination What is the most stressful part about working at the company? The employees. The manager, everything basically What is the work environment and culture like at the company? Extremely awful, bullying the list goes on. Cutting corners at every opportunity What is a typical day like for you at the company? Horrendous, I was always ill before going into work
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Stressful, unappreciated
Services sales advisor (Former Employee) - North yorkshire - 31 August 2023
The practical training given is non existent, luckily I know my way around a car and a bike, others dont! It's all about selling, selling and more selling! Motoring club and car checks, that's all management care about, not can we , fix your car or not, have to reach a target every day, when its reached they raise the bar! But no financial incentive for employees, just the manager..
Pros
Employee discount, good colleagues
Cons
Weekends, evening, all minimum wage, put under pressure from the minute you arrive till the moment you leave
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If you can do the job you will carry most others
Mobile Mechanic (Current Employee) - Birmingham, West Midlands - 29 August 2023
No real training management has never touched a car In there life so does not understanding job complexity no job progression you will be stuck doing the same job until you leave or are pushed out the door
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Ask a question about working or interviewing at Halfords. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.0 out of 5 stars for Culture
Questions about Halfords
- What is the promotion process like at Halfords?83 people answered
- What is a typical day like for you at the company?42 people answered
- What is Halfords holiday leave policy? How many holiday leave days do you get per year?40 people answered
- How often do you get a pay rise at Halfords?35 people answered
- What is the work-from-home policy at Halfords?20 people answered
- How are the working hours at Halfords?19 people answered
- What should you wear to an interview at Halfords?17 people answered
- How long do you have to work at Halfords before you can go on maternity leave?15 people answered
- What advice would you give the CEO of Halfords about how to improve it?15 people answered
- What questions did they ask during your interview at Halfords?12 people answered