Halfords Employee Reviews

No clear objectives No progression once you become store manager Spreadsheet management instead of investing in people.Very poor infrastructure especially IT.

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Fun place

Mechanic (Current Employee) - Shrewsbury, Shropshire - 19 September 2023

Good laugh with everyone and the management always looo after the staff. Decent equipment and always have upTo date training courses. Office staff are good too

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Insights into Halfords

Based on 682 survey responses

Areas for improvement

Sense of belonging
General feeling of work happiness
Energising work tasks

Chill

Technician (Current Employee) - Borehamwood, Hertfordshire - 19 September 2023

Show environment, good staff, friendly good pay work in two different stores, tire store, and main store manager is super duper chill, but the bonus is non-existent

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Great team, bad company direction

Specialist (Current Employee) - Bolton, Greater Manchester - 17 September 2023

Targets are always being raised but hours cut. New job roles promised but never delivered. For the amount of workload and stress and lack of work/life balance pay is disgustingly low. 10 years in the company so have learned a lot bit have also been in the company long enough to give an opinion that Halfords is going in the wrong direction. Team is incredibly fun to work with but turnover is unfortunately high. With the industry Halfords in there is also a need so job security is nice.

Pros

Discount, Team Friendliness, Saftey

Cons

Long hours, Low pay, Stress

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Good people, bad company.

Services Advisor (Current Employee) - New Malden - 16 September 2023

The people you will work with from management to colleagues will more than likely be good. The pay for the work you do as well as the benefits are shocking. You will receive the same for overtime.

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Busy work

Bike Builder (Former Employee) - Grimsby, Lincolnshire - 15 September 2023

Hard work, but had a great team which made it enjoyable. Was very busy during the holidays as loads of customers were buying bikes which I had to assemble.

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Busy, productive enjoyable

MOT Tester/Mechanic (Former Employee) - Bath - 15 September 2023

What is the best part of working at the company?Regular bonuses well paid compared to other companiesWhat is the most stressful part about working at the company?Busy work schedule but very rewarding if you enjoy varietyWhat is the work environment and culture like at the company?Friendly well natured light hearted place to workWhat is a typical day like for you at the company?Full day of mot tests if you are a tester. Lots of servicing brake and suspension work for the techs

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Amazing

Halfords (Current Employee) - London, Greater London - 14 September 2023

Very understanding of needs. Perhaps the greatest company have ever worked for. I most definitely will never leave. The pay is phenomenal work life balance is phenomenal. Just phenomenal

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decent place to work

Sales Assistant (Former Employee) - Neath, Neath Port Talbot - 13 September 2023

worked here, along with other stores for a few years. Enjoyed my time during the first few years, until new managers came in. Can be boring and drag in weekdays

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Avoid avoid avoid!

Assistant Manager (Former Employee) - Gloucestershire - 11 September 2023

Terrible place to work! Now that i have left i can really see how bad it was! Under paid, over worked and under appreciated! You will not succeed as a manager unless you are friends with all the ithe managers as its very clicy!

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Jobs at Halfords

Productive and fun workplace

Sales Assistant (Former Employee) - Kendal, Cumbria - 11 September 2023

Really enjoyed my time at this store fun team, good training overall one of my better jobs. Management was the only issue and wrongly accused me and then I was sacked

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Fun place to work

Duty Manager (Current Employee) - Galashiels - 11 September 2023

It's was a great place to work. Management were relaxed and friendly. The hours aren't too bad and the pay is above minimum wage. Great staff, you can have a laugh there

Pros

Great staff

Cons

Customers can be rude

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Bad management, good people

Sales Advisor (Current Employee) - Plymouth, Devon - 9 September 2023

People I work with are great and couldn't fault any of them. Management however is terrible, promise you everything at the start of your work but then give you ridiculous shifts meaning you get a shorter break, talk to you like a subhuman and offer ridiculous targets to achieve for their bonus at the end of the year.Supervisors are all nice and try the best to balance everything for you and make you feel like an actual human being rather than just a vessel for the management's bonus scheme. Unless you like being overworked, under appreciated and talked to in a ridiculous tone then avoid working for Halfords like the plague. This place has the highest turnover I've ever seen for a reason, yet they are blind to the issues that they create themselves.

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Good colleagues

MOT Tester (Current Employee) - Scotland - 6 September 2023

Good colleagues,decent pay, progression is there, can book yourself onto courses,Your line manager I can only speak for myself is good although perhaps

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Bad not good

Halfords mate (Former Employee) - Hemel Hempstead, Hertfordshire - 5 September 2023

bad, bad pay, bad managers, lots of paperwork (bad), uniform bad, smoke breaks (none (bad)), expensive stuff that is not actually not bad, overall do not halfords, I will see you next tuesday markus

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People are good Halfords itself is awful

Vehicle Technician (Current Employee) - Erdington, West Midlands - 4 September 2023

Company only cares about itself. People at centre are good people care and look out for you but policies etc mess it all up. You will never earn bonus if they say you will and if you are required for sunday overtime shifts and it’s 1 in 3 don’t be taken for a mug.

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Ideal for part-time work

Solutions Retail Advisor (Current Employee) - Llandudno, Conwy - 3 September 2023

Overall Halfords is an ok place to work. I have learned how to change car bulbs and wiper blades.I enjoy doing the car checks.The benefits are good (25% colleague discount in retail store excluding tech which is 15%) and discounts at Halfords Autocentre.Breaks are decent.Hours are too up and down. Sometimes I get my minimum contracted hours and others, I get loads of hours.

Pros

Colleague discount, lunch breaks

Cons

Rude customers, company are stingy with the hours, inconsitency with hours and too many silly targtes such as e-receipts

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Good place to work

Customer Service Advisor (Former Employee) - Redditch - 3 September 2023

Lots to do and very fast paced. Also had to deal with complaints in my role which wasn't always fun. Team was always lovely but very high turnover due to the nature of the role.

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Humiliating

Vehicle Technician (Former Employee) - Dover - 1 September 2023

What is the best part of working at the company?Nothing badly managed and disability discriminationWhat is the most stressful part about working at the company?The employees. The manager, everything basicallyWhat is the work environment and culture like at the company?Extremely awful, bullying the list goes on. Cutting corners at every opportunityWhat is a typical day like for you at the company?Horrendous, I was always ill before going into work

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Stressful, unappreciated

Services sales advisor (Former Employee) - North yorkshire - 31 August 2023

The practical training given is non existent, luckily I know my way around a car and a bike, others dont! It's all about selling, selling and more selling! Motoring club and car checks, that's all management care about, not can we , fix your car or not, have to reach a target every day, when its reached they raise the bar! But no financial incentive for employees, just the manager..

Pros

Employee discount, good colleagues

Cons

Weekends, evening, all minimum wage, put under pressure from the minute you arrive till the moment you leave

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If you can do the job you will carry most others

Mobile Mechanic (Current Employee) - Birmingham, West Midlands - 29 August 2023

No real training management has never touched a car In there life so does not understanding job complexity no job progression you will be stuck doing the same job until you leave or are pushed out the door

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