Harvest Energy Employee Reviews

The people you work with make it a better job than what it is. The pay is also decent for what you do. The downside is that majority of managers don’t understand that staff need lives outside of work and the rotas being all over don’t help with this. The LEGAL break that should be given during a shift is never given due to being left alone of shifts

Pros

Decent pay

Cons

No breaks

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Run a mile…

Customer Service Assistant (Former Employee) - Richmond - 3 August 2023

You’ll work way to many hours with no breaks. You’ll be given very little training and then expected to do a shift until midnight on your own. Not safe for the younger staff members. No teamwork. Poor Management team overall. The shop I worked in had lots of staff come and go, not worth it.

Pros

Good pay

Cons

Everything else

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Insights into Harvest Energy

Based on 41 survey responses

Areas for improvement

Trust in colleagues
Sense of belonging
General feeling of work happiness

Fun workplace

Customer Service Assistant (Current Employee) - Coseley - 24 July 2023

Only been here a week or so and really enjoying it so far. Would preferably like to change my shifts from 6-2 to 2-10 though. The people here make the job 100x more enjoyable

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Unsupported, stressful, just a horrible place to be

CSA - Customer Service Assistant (Former Employee) - West Bridgford, Nottinghamshire - 10 July 2023

What is the best part of working at the company?Worst company I’ve ever worked for. They put that many demands on you and give you no support. Everything you do is never good enough What is the most stressful part about working at the company?You get no support from your area manager who is constantly stressed themselves. They promise you the earth and never follow it up.What is the work environment and culture like at the company?Horrible , full of stress and unrealistic demands. Your manager is stressed, the area manager is then consequently stressed and this is then all passed down to you.What is a typical day like for you at the company?Stressful and miserable, the best thing I ever did was walk away from that awful environment

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Good so far

Retail Manager (Current Employee) - Richmond - 5 June 2023

I’ve been with Harvest a little over 3 months and have loved it so far, seem to be advancing technology to get the lone working element of the job a bit easier. It’s the same as any job it is what you make it, good and fair higher management team and really supportive teams to ensure you hit your goals in the end.

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Stressed

Manager (Former Employee) - Stretton, Derbyshire - 25 May 2023

There is one major problem that's at the top A/M seem to lack skills in people communicating staff training have a really big chip one there shoulders good at passing the book onto lower store management all in all there people skills suck

Pros

Free coffee

Cons

No compassion from staff

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Sad: a very small team which should mean a very happy team

Customer Service Assistant (Former Employee) - South Normanton, Derbyshire - 24 May 2023

Morale very LOW, some really nice amiable people work there. Attrition rate high. A few people cause the low morale. In my opinion local management not approachable, considerate nor supportive.

Pros

Pay ok

Cons

Low morale, attrition rate High.

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fair pay

Customer Service Assistant (Current Employee) - Sheffield - 28 April 2023

you do not get a break even though we all work 8 hour shifts. there is hardly any cover so most of the time you’re on your own. no seating behind till

Pros

help with penstion

Cons

long hours no breaks

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Easy

HGV Class 1 Driver (Current Employee) - Thurrock, Essex - 27 March 2023

As fuel companies go this place is pretty relaxed basically job and knock some long days some really sort days. Management pretty chilled do the job you get left alone.

Pros

Decent salary, relaxed

Cons

Long hours

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Poor management

Customer Service Assistant (Current Employee) - Corby - 6 February 2023

The work is fine but the management is poor and they treat all staff so poorly that it’s not benn fully staffed since 2019 and the turnover rate far too high

Pros

None

Cons

Get treated like your worth first by upper management

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Jobs at Harvest Energy

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Coalville

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Poor facilities, poor pay compared to other fuel companies.

HGV Class 1 Driver (Current Employee) - North East - 29 January 2023

Facilities are poor, all need updating. Most of the time dirty compared to sites we deliver too. Pay and holidays are a joke. Only company I know where the sub contracted fuel company drivers are on more. Tier one and two set up. A good job toget into the industry and move on once you get experience

Pros

Health and safety

Cons

Holidays, pay, upper management, facilities, old trucks and tanks.

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Valued staff member

Retail site Manager (Current Employee) - Wendover - 6 October 2022

I have worked at Harvest Energy for many years now, recently promoted to retail site manager.I have been made to feel I am a very valued member of the team.Every day is fast paced with lots of variety.Generous salary, opportunity to earn extra monthly/ quarterly bonuses and progress.Lots of support from Area manager, head office and Hr.

Pros

Great support

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Horrible

Site Manager (Former Employee) - Bury hill - 4 August 2022

Horrible place to work, company training standards are non existent. Pay was ok. Be prepared to not have a life as if a night shift worker calls in sick and you’ve worked all day you’ve got to go in and cover the night shift. Mentally drained me completely as a person.

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Super Company and teams

Manager (Current Employee) - UK - 2 August 2022

Too many negatives here and not enough provide positive feedback. I am completely happy and would like to share this openly.The work continues to be fast paced and rewarding.

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Run a mile

Customer Service Advisor (Current Employee) - Keighley - 26 May 2022

Break every law in the book little to no training time for the nessecesitys then left in world of doh doh when you try to speak up for the person you are you'll get sacked

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Lovely customers hopeless management

Customer Service Assistant (Former Employee) - Leicestershire - 25 March 2022

Don’t bother unless you want to live at the place. Favouritism for certain people. Don’t expect days off when needed. No breaks. Expect to start 15 minutes before and 15 minutes after work hours without pay.

Pros

Nice customers

Cons

Long hours, unappreciated

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Not enough staff, unrealstic expectations

Administrator (Former Employee) - Weybridge, Surrey - 4 March 2022

Asked to work 24/7 for no extra benefits, will threaten your job if you do not do what management ask, they argue when you ask for your legal entitlement, with regards to holiday and time off.The culture is people to work longer hours than the next. They do not listen to ideas to improve the buisness

Pros

None

Cons

Long hours

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Not a great culture, massive amounts of staff turnover as area managers work 15hour days and they pass down their stress.

Store Manager (Current Employee) - London, Greater London - 8 February 2022

Massive amounts of reporting with no assistance when you say you don't have time in the day to get all reports/ stock counts done. Time off is a problem as there is never staff able to cover managers, and then guess what, at the end of the year they delete your annual leave. Teams calls with no direction. Area managers sending messages to you after hours as late as 10:30pm when you are off. Paper trails for refunds/ voids and staff transactions for you 10% on overpriced goods. HR does not support staff, staff work alone most of the time and expect to cover a busy site and do deliveries by them selves. Endless stock counts and massive amounts of due diligence. Paper trails for refunds/ voids and staff transactions for you 10% on overpriced goods.

Cons

Long hours. Low pay Stress all the time with threats No support, need more staff. Repairs never done, after endless reporting

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Impossible place to work

Manager (Former Employee) - London, Greater London - 22 January 2022

Worst company I have worked for.Leadership values are awful. People are not treated with respect. No motivation and recognition. No planning from the leadership and expect everyone to deliver things at a drop of a hat. No support what so ever. Management created an environment where people were scared to speak up in meetings and zoom calls as you would get shouted down or ridiculed. Give them a wide birth!

Pros

None

Cons

Hours required to do the job, Lack of support, Poor training at all levels, No investment in people, Everyone is treated like they are rubbish at their job, No one is willing to listen to others perspectives

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Good work place for progression upwards and for first time job but not somewhere you would be forever

Supervisor (Former Employee) - Thirsk, North Yorkshire - 21 January 2022

I enjoyed working for the company and got on with all my staff and we had a good little shop and forecourt that was well run and presented , all customers would compliment how clean and we'll off it was but it was the pay that loses the decent staff and managers don't seem to care or want to listen to you.

Pros

What effort you put in is what you get and you get NMW, easy to work your way up the ladder

Cons

Can be long hours if you let it happen, not paid fairly, no equality and always left in the deep end

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This job is mentally draining!

Cashier (Current Employee) - Sheffield - 11 January 2022

Having worked here a long time, the place has well and truly been run into the ground! Expected to run around like a blue arsed fly in an extremely busy site whilst on your own, deliveries are left on the shop floor for hours because your on your own and just cant get to do anything but serve customers, sometimes can be stood for hours in the same spot, no break, not knowing when your next going to be able to get to the toilet. Says a lot when all long standing staff leave and cant get anyone to fill their spots.