Hastings Direct Careers and Employment

Colleagues are paid on the 15th of each month unless this falls on a weekend, then they are paid on the last working day prior to the 15th. Dress code: As a Company, many of our colleagues have daily contact with our customers but this isn’t generally face to face. Similarly, very few of our colleagues are in roles where specific dress is required to keep them safe. This, combined with our commitment to the individuality and diversity of our colleagues, means that we want to avoid a traditional ‘rules’ based dress code and instead allow our colleagues and leaders to make sensible and reasonable decisions in this area.

The dress code at Hastings Direct is smart/casual. For an interview, it is a good idea to make a great first impression and we would therefore advise to dress smart.

We always strive to do what is right for our colleagues, customers, company and community. From our CEO to our frontline colleagues, we all work to do the best we can to demonstrate our company values and principles.

The dress code at Hastings Direct is smart/casual. For an interview, it is a good idea to make a great first impression and we would therefore advise to dress smart.

Our hire process may vary depending on the role you are applying for. However, for our Customer Representative roles there are three stages; pre-screen, telephone or video interview followed by Assessment Centre which includes a face to face interview.

As part of our application process for our Customer Service roles you may be asked to complete either a video interview or a telephone interview.

This will depend on your contracted hours. Full time is generally 37 hours per week and part time can be anywhere between 15.5hrs – 30hrs per week.

We are currently hiring for various roles, all of which can be found on our careers website (hastingsdirectcareers.com).

This will depend on your contracted hours. Full time is generally 37 hours per week and part time can be anywhere between 15.5hrs – 30hrs per week.

Our hire process may vary depending on the role you are applying for. However, for our Customer Representative roles there are three stages; pre-screen, telephone or video interview followed by Assessment Centre which includes a face to face interview.

Our hire process may vary depending on the role you are applying for. However, for our Customer Representative roles there are three stages; pre-screen, telephone or video interview followed by Assessment Centre which includes a face to face interview.

Prepare your surroundings – try to ensure you’re in an environment that looks and feels suitably professional Look the part – prepare and dress for your video interview as if you were face to face with an interviewer Avoid any potential interruptions – we want to see you at your best. Try to find a quiet space where you won’t be disturbed during your video interview Look at the camera, not the screen Make sure you have enough battery on your phone and that it is set to ‘do not disturb’ – if your phone battery dies or you receive a call during the interview, it will unfortunately not allow a retake Make use of notes, but don't rely on them too much Practice – we offer a practice question at the beginning of your video interview so that you can familiarise yourself with how the process works before answering the core questions If you need any technical support with your video interview, you can find a live chat link at the bottom of the screen.