Questions and Answers about Hastings Direct

Colleagues are paid on the 15th of each month unless this falls on a weekend, then they are paid on the last working day prior to the 15th.

Dress code: As a Company, many of our colleagues have daily contact with our customers but this isn’t generally face to face. Similarly, very few of our colleagues are in roles where specific dress is required to keep them safe. This, combined with our commitment to the individuality and diversity of our colleagues, means that we want to avoid a traditional ‘rules’ based dress code and instead allow our colleagues and leaders to make sensible and reasonable decisions in this area.

The dress code at Hastings Direct is smart/casual. For an interview, it is a good idea to make a great first impression and we would therefore advise to dress smart.

We always strive to do what is right for our colleagues, customers, company and community. From our CEO to our frontline colleagues, we all work to do the best we can to demonstrate our company values and principles.

Our hire process may vary depending on the role you are applying for. However, for our Customer Representative roles there are three stages; pre-screen, telephone or video interview followed by Assessment Centre which includes a face to face interview.

Our hire process may vary depending on the role you are applying for. However, for our Customer Representative roles there are three stages; pre-screen, telephone or video interview followed by Assessment Centre which includes a face to face interview.

Colleagues have access to many great savings and discounts from a variety of retailers. Colleagues can also enjoy exclusive discounts on our already competitive products and services.

Our probation period is typically 6 months.

We hope you are as excited as we are about being part of our Company.

As part of our application process for our Customer Service roles you may be asked to complete either a video interview or a telephone interview.

Yes, 16 year olds can apply for our part time positions. Between the age of 16-18 you are able to work up to 20hours per week.