HC One logo
HC One
2.4 out of 5 stars.
Get weekly updates, new jobs, and reviews

HC One Employee Reviews

Review this company
Job Title
Location

Ratings by category

2.4
Work-life balance

Sort by

HelpfulnessRatingDate
Found 856 reviews matching the searchSee all 899 reviews
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Wonderful residents, horrific management

Indeed featured review

The most useful review selected by Indeed
Care staff work very hard and receive no recognition from any management level, senior carers and unit managers bully staff members and still a expect to be respected. Fair rate of pay.

Pros

Job satisfaction

Cons

Bullying from higher staff
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Not a caring company.

Lack of communication leads to a lot of time being wasted and poor care of residents. Training for with HC one is the worst training in the care industry, videos on a computer and assessments x40 odd, but practical training ie moving and handling, classroom training= 5/10 minutes. If you don’t have care experience I would recommend to avoid as you get 0 support or training. You do all this training on a computer but isn’t applied in your job as corners are cut and no one has time to even show you where stuff is. Staff don’t support each other and the “teams” communication is broken. Could be a lovely home for residents and staff however not a lovely company.

Pros

Residents.

Cons

Lack of support & training.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Excellent staff

Nicest people iv ever met kind and caring they really care for there clients and in 30 years plus of being in care I have never met such compasinate individuals.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Worst care company

Hc one don't care less about there employees things go wrong care staff take the blame don't look after there staff, only interested in making money don't care about the residents, wages are terrible not much more that ÂŁ1.00 a day is used to feed the residents and they only get the cheapest stuff, if you care for your family don't use hc one

Pros

None

Cons

All of it
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Management

I wouldnt recommend working for hc one they don't care about there old staff all they want is there rooms filled manger at the time didn't care about the care staff due to the covid outbreak

Pros

No free lunch
Was this review helpful?

Rate your recent company

Share your experience to help others

Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Great Company Bad manager.

I use to work for HCone I quit because of lack of emotional support and not giving new starters a peer mentor to help them to adjust. Some of the staff were very friendly and some were not so great.

Pros

Wonderful Care Home

Cons

Back Stabbing Staff. Terrible lack of support.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Review

Long hours with barely any recognition for the work you do, people above you seniors etc can look down on you because of their status. Some bullying and favouritism over staff and other departments in the work having lack of communication throughout the home.

Pros

Free lunches, pay is ok

Cons

Long hours, management
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Great team working

Worked in a hc one care home for 9 years almost all good things to say about here. They put me through my SVQ 2&3 and gave me flexible working hours when I returned from maternity leave. Great team working and all staff are lovely.

Pros

Good team working

Cons

Long hours
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Poor management

Choose another company to work for No respect for staff or residents Long hours expected to work overtime unpaid Can’t take proper breaks as short staffed al the time

Pros

Rate of pay

Cons

Unpaid overtime No breaks
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Dont bother

Joke of a place always short staffed, and then other shifts too many staff which then makes people lazy, select few who are actually decent workers and can speak too, management's hands are tied any time they try help with staff levels above says no. Some times it's dangerously low staff also, Avoid

Pros

Non anymore

Cons

Everything in the place
Was this review helpful?

Jobs at HC One

See more jobs
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Rubbish place to work

This place is a horrible place to work at. You need help, there is nobody there to help, staff are very sarcastic and you know you're doing right but they still want to criticise your work. They talk about you behind your back and when confronted, they act all innocent like they have done nothing wrong. Don't work for Stadium Court.

Pros

Lovely residents

Cons

Horrible staff
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Wouldn't advise anyone to work there

The staff there do not like new staff. You have to repeat the same piece of paper work 3 times. There is also alot of bulling and staff members talking about residents and staff! I would never recommend this care company for anyone to work for or to send a loved one too!

Pros

Close to home

Cons

Bulling
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Worst job ever

Full of bullying between management and care staff. People who have been there for years even agree that it’s a horrible place to work, feel sorry for the residents who get no one to one interaction because they keep cutting down the staff to try and save money as they were spending too much money on wages which is totally insane as carers struggle every day to get everything done and get asked to do too much already. Management don’t care if your struggling they just expect you to get on with it and all they care about is making the money instead of actually making the residents happy. Training is a joke and the other carers are expected to show you everything even if they’ve only been there a few month themselves. Nurses/seniors are counted in the numbers but some refuse to help care staff when they are struggling and would rather sit in the office.

Pros

Residents are lovely and funny so keep you going

Cons

Long hours and you are just a number to them since they can’t keep staff
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Great people to work with

Haven care home in peasehaven is well led from the home manager upwards to director level all staff are great to work with in only leaving because of the distance to travel to work.

Pros

Free lunches if required

Cons

None
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Some good people ...

Decent group of people work here that you can have a laugh with and enjoy your day . Unfortunately the kitchen is poorly managed always running out of things , some peoe work hard most of the others don't and are thought more of. One day off and you get hauled in the office but you can constantly go on long term sick and get welcomed back with open arms. You'll work every weekend whilst the "head chef" doesn't work a single one.

Pros

Meet some good people

Cons

Management
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Horrendous company

One of the worst company’s ever!! Staff don’t train new starts properly and cut corners the lack of communication between the staff is horrendous for younger starts you get treated like a bairn and don’t get given a chance and get singled out as staff will prefer to work with there friends rather than train you and gossip to them about the mistakes you make rather than telling you. Personally think staff are just in it for the money and have no interest or care for the residents in the building, in the short space of time I was there. I witnessed neglect towards residents the place isn’t run correctly either.

Pros

None

Cons

Everything
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Poor management.

Poor management at callands they don't really care about you your just a other number. They are quick to get on at you if you do the slightest bit wrong but don't recognise to good that you do. Agency staff do nothing or don't know what to do so you end up doing two peoples jobs as well as ur own. Staff are greatly underpaid for what you have to do on a daily basis.

Pros

Friendly staff

Cons

Long hours. Bad management. Some poor staff
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

You're just a number!

Worked for this company just under two years. All management that has "lead" the care home have been awful and they blame it all on the staff. There was no where near enough money in the home for residents to actually get the correct care. Now the home I currently work at is shutting down and once again staff was to blame when we try all we can with the resources given. The pay is actually okay, but you only get a ÂŁ extra for over time! During Covid myself and others were working 6 days during the week and we got no appreciation for it! HR don't even help you they know bugger all. At all costs do not work for this company if you want to treated like rubbish! Had a massive impact on mine and others mental health!

Pros

Pay is okay

Cons

Treated like rubbish
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Not a happy place to work

Serious understaffing. Only one or 2 people there genuinely care about the residents. Management poor, no back up. Severe lack of training. Spend more time looking for staff in the building than doing work. Pay, for what is required, very poor. Expected to complete lots on line training throughout the job. 7 people left in space on 2 weeks. Leaving remaining staff having to cover 12 hour shifts. Not a forward thinking company. Very little well being carried out by the coordinator. Far too much paperwork needs completing on a daily and weekly basis, like is the desk clean and tidy, are the bins empty in the office this is required to be completed daily.

Pros

Talking to residents.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

Worst place I've ever worked

Worst so called care company I have ever had the displeasure of working for, don't get a job here if you put the residents wants and needs first because it doesn't work like that its all about paper work and everything else first, person centred? More like profit centred, shifts are all crammed together in a ridiculous shift pattern that you end up working so much and even if it's waking nights... they don't care. In a nutshell AVOID LIKE THE PLAGUE!!!

Pros

Some colleagues

Cons

Unhygienic, dirty, residents care needs aren't taken into consideration, basically everything!
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture

stressfull

management making discrimination between the staff , stressful place , 1 meal per day if you have something left on the trolley. Other staff are acting like bosses.
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at HC One. Our community is ready to answer.Ask a Question

Overall rating

2.4

Based on 899 reviews
5
169
4
96
3
109
2
94
1
431

Ratings by category

2.4Work/Life Balance
2.2Salary/Benefits
2.4Job security/advancement
2.2Management
2.4Culture

Compare HC One with

  • Companies
  • HC One
  • Employee reviews